Reviews
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Reviews from Real Customers
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Jason came to our home was on time , very informative and explained to us clearly and concisely what we needed to do. He was not an…
Jason came to our home was on time , very informative and explained to us clearly and concisely what we needed to do. He was not an alarmist and was very reassuring
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My field inspector Rick Smith drove 2 1/2 hours and then spent 3 hours with me fully inspecting my foundation and explaining every detail…
My field inspector Rick Smith drove 2 1/2 hours and then spent 3 hours with me fully inspecting my foundation and explaining every detail of the process and educating me along the way. I felt like he really cared and wasn’t just trying to sell me the most expensive product. Because I felt so comfortable with Rick, I feel confident that JES is going to go above and beyond in repairing my foundation and protecting my home.
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We had our seasonal inspection done by JES today. Andre McDuffie was my service technician and he was excellent! He identified the concerns …
We had our seasonal inspection done by JES today. Andre McDuffie was my service technician and he was excellent! He identified the concerns we had and did his best to correct. He made it very understandable as to why we were having the concerns we do. He will be putting a proposal and price together for the work that needs to be done after discussing it with his manager. Andre is a true credit & and strong asset to JES.
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My house underwent foundation repair. Everyone in the process was professional. I want to especially acknowledge the team who performed…
My house underwent foundation repair. Everyone in the process was professional. I want to especially acknowledge the team who performed most of the work on a daily basis: Jose Lopez, Daniel Yacila, and Jesus Baires. These three gentlemen knew the work. They communicated the scope and promptly alerted me to issues. They left the work area in a clean and organized condition. Moises did a good job managing the crew. Grateful to work with these men.
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Had a problem with our hot water tank not producing hot water. Our technician, Mike H., was straight forward and gave us our options. He…
Had a problem with our hot water tank not producing hot water. Our technician, Mike H., was straight forward and gave us our options. He even said if we wanted to find other prices that they'd price match (from certified companies). We decided with getting a new tank and thankfully we did because it started leaking while they were working on it. They came Tuesday to do their initial inspection, then came Wednesday to install out new hot water tank! Very happy with the service and friendliness. He also kept shoe covers on and made sure to keep doors closed since we have pets. Highly recommend
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I really enjoyed meeting Bryan Rutherford and Austin Hicks. Both professionals and very informative about the job
I really enjoyed meeting Bryan Rutherford and Austin Hicks. Both professionals and very informative about the job
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A very thorough and well described process. Matthew Grosse offered several work options with a variety of detailed payment options as well. …
A very thorough and well described process. Matthew Grosse offered several work options with a variety of detailed payment options as well. Matthew simplified the description of the work process and it was easy to understand the necessary solutions to my particular problems. I would definitely recommend both Matthew Grosse and JES for any foundation issues your home may have.
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My original appointment was to be on a Friday at 2pm. JES texted me the Monday prior asking if I would like to change the appointment to…
My original appointment was to be on a Friday at 2pm. JES texted me the Monday prior asking if I would like to change the appointment to Tuesday at 2, which was great. The inspector, Jay called early Tuesday to see if we could meet at 1130. Jay showed up on time and we immediately dug into the issue…a likely sunken corner foundation of my carport. Jay covered all the possible solutions, went thru the warranty, timing, cost, etc. At no point did I feel pressured to make a decision and Jay conducted himself in a pleasant and professional manor.
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CJ was so great. Professional, quick, and very knowledgeable.
CJ was so great. Professional, quick, and very knowledgeable.
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I am writing to praise Jason Kunkel, a JES tech who came to work here.. he is an exemplary employee and human being.
I am writing to praise Jason Kunkel, a JES tech who came to work here.. he is an exemplary employee and human being.
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I am a very satisfied customer of JES. I contacted the company regarding concerns my husband I had concerning a few cracks in my wallboard,…
I am a very satisfied customer of JES. I contacted the company regarding concerns my husband I had concerning a few cracks in my wallboard, tape pulling away and spongy floors. My initial contact was with Kyle Clayton, Contractor Representative, we talked at length about what was needed to correct our concerns. He went under my home, took photos and shot level lines and I was told the house had a small amount of settlement that was causing my problems and to fix the spongy floors, I was told what was needed and explained how all would work. I agreed to the work, an appointment was set up that day as to when the work would start. I received an e-mail from the company telling me of the person that would be following my job and she would be my contact person for any questions and or complaints. I am happy to say I never had to contact her. I received a phone call reminder as to when the crew would show up to do the repairs and the crew called me that day that they were on their way and would arrive at the time agreed upon. I had 4 steel beams put in with 7 large steel jacks for support. The cracks are repaired to the point that when the wall patch work is done, it will stay repaired and I no longer have spongy floors. The floors are solid and strong feeling. So much better! I would like to thank JES and their crew that did the work under my home. They had a hard job and did it in a friendly, courteous, professional manner. Any question I had was answered on the spot and the Supervisor came to the job every day to be sure everything was being done to my satisfaction and to also answer any questions I had. I would like to thank the Field Superintendent Everado Copado and the crew, Roberto, Fausto and Carmilo for your hard work and leaving my home in better shape than before you arrived. Everything was left clean and tidy and I appreciate your help! Thank you!
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Keith,Roberto and Flores were very courteous and got the job done that day. We are very pleased with the work they did. Would highly…
Keith,Roberto and Flores were very courteous and got the job done that day. We are very pleased with the work they did. Would highly recommend them!
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Scott Ashmore came out and gave us an estimate today for fixing our cement patio. What a nice guy. He explained everything about the job…
Scott Ashmore came out and gave us an estimate today for fixing our cement patio. What a nice guy. He explained everything about the job from start to finish. He's very knowledgable and answered all our questions. He left us with a feeling that they will really do a great job but we'll find out. I'll have to leave an update when the job is finished. But I'm confident it will a good one!
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The team seemed to know what they were doing and worked well together.
The team seemed to know what they were doing and worked well together.
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Jes employee, Jesse, arrived on time, explained everything and was very patient answering my questions. He was so polite. Jes company is…
Jes employee, Jesse, arrived on time, explained everything and was very patient answering my questions. He was so polite. Jes company is lucky to have him for an employee.
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Rick Smith provided a very thorough inspection of a foundation/moisture issue which has been plaguing one of the rooms in our home. Rick…
Rick Smith provided a very thorough inspection of a foundation/moisture issue which has been plaguing one of the rooms in our home. Rick spent a total of four hours meticulously examining all aspects of what could possibly be causing the problem. He carefully explained his findings in a way that was comprehensible for individuals who worked outside of the construction industry. Ultimately, he determined that the issue was unrelated specifically to our foundation and provided tips on how to deal with our problem area, despite the fact that this would mean that JES would not be receiving our business. We really appreciated his time, attention, and honesty in finding a solution to our problem, rather than just pushing a product. Rick demonstrated patience and obvious expertise. For future issues that appear to have a foundation nexus, we will return to JES because of our amazing experience with Rick.
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4 star due to scheduling issues I had and having to call to get the work completed.Joe Crossfield/David Gaskins/Larry and crew were…
4 star due to scheduling issues I had and having to call to get the work completed.Joe Crossfield/David Gaskins/Larry and crew were great.Joe was the sales guy that came out to quote us for the work. He was very polite and was honest about what needed to be done. He didn’t upsell us on any add ons and helped us save a little bit of money by offering alternatives for the encapsulation project.Larry and crew: they came and did the work and did a great job. Cleaned up after themselves and completed the work. Not sure if it was the day or the overwhelming work the crew had, but I felt like I was rushed when I asked questions and felt like an inconvenience when I did asked questions. So I didn’t appreciate that.David Gaskins: was polite and explained how to clean the dehumidifier and all that. Explained what the RH% should be in the crawlspace and showed me how to work the dehumidifier. I originally called because I wanted my encapsulated crawlspace to be at 40% RH but it wasn’t getting there. He explained to me that it is possible for the machine to get down that low but explained the issue that I may have with my foundation and wood beam. He was very honest and did not rush me when I was asking the questions.Cons:-After paying the deposit, I had to give the office a call to schedule my appointment. I would think that they would call me to schedule and get it on the books, but that did not happen.-the scheduler scheduled the encapsulation, but not the electricians subcontractor. You would think that they should schedule the electrician first before the work so that the work is totally complete once the crew comes. I ended up calling the office, getting the phone number to the electricians, and calling the electricians myself to get something scheduled since the office could only email the subcontractor to be put on the books.
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We had our outside walkway lifted today as it had sunk to a dangerous angle. JES gave us a thorough inspect and estimate. They arrived…
We had our outside walkway lifted today as it had sunk to a dangerous angle. JES gave us a thorough inspect and estimate. They arrived early and did an excellent job being very respectful of the lawn and gardens. Bryan Rutherford and Austin Hicks were the technicians on the job. Very pleasant to deal with and explained everything. Thanks JES.
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The crew foreman, Rod, kept me informed of their arrival time. Upon arrival we covered the installation details and everything was laid out …
The crew foreman, Rod, kept me informed of their arrival time. Upon arrival we covered the installation details and everything was laid out as planned. He and his crew (Keenan and Shaq) were very courteous. The work was executed very timely and the workmanship exceeded my expectations! Would certainly recommend this hard working crew!
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Our 18 year old basement was filling with rain water more and more as time went on as much as 2 1/2 feet of water, so after seeing the…
Our 18 year old basement was filling with rain water more and more as time went on as much as 2 1/2 feet of water, so after seeing the Evergreen/JES commercials many time's we decided to give them a call, Our initial meet and greet was with Jack Hill, the appointment was at our convenience and Jack was exactly on time, seriously nice guy right from the start, we sat down and he explained everything in plan English, no fancy technical stuff like others would throw at you, we then went outside and looked around the foundation and then we went into the basement for him to take measurements, he took his time and I feel he did everything right, we then go back upstairs to discuss our options, he was not pushy trying to sell me what we didn't need, after the job there crew finished, which was an awesome job Jack followed up with me to make sure everything was done to our satisfaction, It's been 1 1/2 years since the job was completed and Jack continues to follow up with me to make sure everything is still good, AND OUR BASEMENT CONTINUES TO STAY DRY AFTER ALL THE MAJOR FLOODING RAINS WE HAD THIS YEAR!!!!!
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This is my second equipment install with JES. Thanks to the team, Charles Hartz, Adam Howell, and Matthew Remington along with Anthony…
This is my second equipment install with JES. Thanks to the team, Charles Hartz, Adam Howell, and Matthew Remington along with Anthony Powell from the first visit. They were courteous and professional. They graciously received my input and made adjustments to the plan.
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Dada, Allen and Pepe did an excellent job on fixing a 200 year old foundation. They were fast, efficient and friendly. Excellent work.
Dada, Allen and Pepe did an excellent job on fixing a 200 year old foundation. They were fast, efficient and friendly. Excellent work.
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We called JES on a Thursday to come check out some hairline cracks we’d noticed in our foundation, just to be on the safe side. They called …
We called JES on a Thursday to come check out some hairline cracks we’d noticed in our foundation, just to be on the safe side. They called us back immediately and had a tech at our home the very next morning! Jeff Tyree was absolutely incredible! He inspected the house thoroughly, was honest, very professional and explained everything to us in a manner we could understand. While we ultimately didn’t have foundation issues, he helped us uncover a different plumbing related issue we did not know existed, which ultimately saved us thousands of dollars! We are so impressed with the honesty, integrity and thoroughness of this company, JES will certainly be our go to for future foundation and related issues. We highly recommend and will refer others to JES!
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They did a wonderful job, went above and beyond, and I would highly recommend them.
They did a wonderful job, went above and beyond, and I would highly recommend them.
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Daquan and Kavin did an awesome job. Easy lift, repair and caulk. Almost looks brand new AND now level and no safety issues.
Daquan and Kavin did an awesome job. Easy lift, repair and caulk. Almost looks brand new AND now level and no safety issues.
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The crew that worked with us on our project was respectful, cordial, professional, and courteous. A big thank you to Steven Marshall, Deron …
The crew that worked with us on our project was respectful, cordial, professional, and courteous. A big thank you to Steven Marshall, Deron Kelso, and Micheal Burrel for a job well done! They kept us informed every step of the way on their work. These guys went above and beyond to aid us in moving a few things that we were unable to move on our own. They worked quickly and effectively, to earn our business again.
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Just getting around to it but I wanted to let you know, what capable, pleasant and hard workers, Mr. Jonathan Garcia and Ms. Braxton are….
Just getting around to it but I wanted to let you know, what capable, pleasant and hard workers, Mr. Jonathan Garcia and Ms. Braxton are. They were wonderful to work with and any questions or concerns one had, they were promptly addressed. They are truly an asset to your company and excellent representatives.
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Scott was very professional and answered all my questions. Very refreshing to have such nice customer service. Thank you.
Scott was very professional and answered all my questions. Very refreshing to have such nice customer service. Thank you.
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Roberto and Jose did a great job and finished in two days!! And I would use again!
Roberto and Jose did a great job and finished in two days!! And I would use again!
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JES installed my sump pump in October 2023. Today (9/25/24) was my annual maintenance appointment to be sure that everything was working…
JES installed my sump pump in October 2023. Today (9/25/24) was my annual maintenance appointment to be sure that everything was working well with it. My technician, Ben, contacted me on 9/24/24 to check in with me on any possible issues that he needed to be made aware of prior to my appointment as well as to confirm my appointment. Very professional and polite. Fast forward to the appointment, Ben arrived on time, once again was very professional. I showed him where it was installed so he could get to work. Unbeknownst to both Ben and I, well there was no power going to the sump pump. That was as easy as flipping a switch on the breaker box. Then, Ben noticed a leak in the piping that was installed when the sump pump was installed. Ben ended up having to cut my drywall in which JES will incur the cost to repair it back. But this was nothing he couldn't handle although he did have to make an unexpected run to Home Depot/Lowes to get the tool needed to cut the pipe. Ben returned in a decent amount of time and got right to work. Ben repaired the pipe, cleaned the sump pump bucket, and ensured everything was working correctly. Towards the end of the appointment, Ben made a few recommendations and ending up finding out that the piping that is coming out of the from of my house that pushes the water out was installed incorrectly and was not was I paid for. Therefore, Ben made a call to his supervisor, Megan Hartman, to put her on notice about this issue as well. Ben assured me that someone from the service department would reach out to me to schedule repairs for the piping outside as well as the wall repair. Overall, I would give Ben a 10/10 and would highly recommend him as your service tech. He made sure to answer any questions I had to the best of his ability, remain professional, kept me informed throughout the whole appt, valued me as a paying customer, and advised me that if I had any further questions after this appt that I shouldn't hesitate to reach out to him. Ben was AWESOME‼
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The total service from the beginning of the project through the end was efficient and professional. The team that provided the installation …
The total service from the beginning of the project through the end was efficient and professional. The team that provided the installation was excellent , courteous, and extremely skilled. The team consisted of Jose Lopez, Daniel Yacila and Jesus Baires who represented JES proudly and most professional.
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Work technician David Gaskins was very professional and helpful the work could not be completed but through his professional experience…
Work technician David Gaskins was very professional and helpful the work could not be completed but through his professional experience and advise I am being referred to a construction engineer
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John Trak came gave an honest and thorough assessment of my problem. He was friendly, forthright and he's an awesome representative for…
John Trak came gave an honest and thorough assessment of my problem. He was friendly, forthright and he's an awesome representative for your company.
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Adam came and found our clog had probably fixed itself. So no issue at all. Was glad to hear that. Thanks for doing an excellent job.
Adam came and found our clog had probably fixed itself. So no issue at all. Was glad to hear that. Thanks for doing an excellent job.
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JES did wonderful work for our home. The team we had for the outside work was Agustin Morales, Eduardo Morales, and Jorge Duron. They were…
JES did wonderful work for our home. The team we had for the outside work was Agustin Morales, Eduardo Morales, and Jorge Duron. They were very professional in every aspect of the job. I was impressed how they took the time to lay plastic down in our flower beds to keep from disturbing the mulch. This seems small but means so much, especially since we just put it down recently. They let us know when they were arriving via text which was great. Agustin explained everything that was being done and did a walk around with us after the work was complete. He even took the excess dirt and filled some low lying areas in our back yard. We truly appreciate the professionalism and care you took of our home.
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JES installed my sump pump in October 2023. Today (9/25/24) was my annual maintenance appointment to be sure that everything was working…
JES installed my sump pump in October 2023. Today (9/25/24) was my annual maintenance appointment to be sure that everything was working well with it. My technician, Ben, contacted me on 9/24/24 to check in with me on any possible issues that he needed to be made aware of prior to my appointment as well as to confirm my appointment. Very professional and polite. Fast forward to the appointment, Ben arrived on time, once again was very professional. I showed him where it was installed so he could get to work. Unbeknownst to both Ben and I, well there was no power going to the sump pump. That was as easy as flipping a switch on the breaker box. Then, Ben noticed a leak in the piping that was installed when the sump pump was installed. Ben ended up having to cut my drywall in which JES will incur the cost to repair it back. But this was nothing he couldn’t handle although he did have to make an unexpected run to Home Depot/Lowes to get the tool needed to cut the pipe. Ben returned in a decent amount of time and got right to work. Ben repaired the pipe, cleaned the sump pump bucket, and ensured everything was working correctly. Towards the end of the appointment, Ben made a few recommendations and ending up finding out that the piping that is coming out of the from of my house that pushes the water out was installed incorrectly and was not was I paid for. Therefore, Ben made a call to his supervisor, Megan Hartman, to put her on notice about this issue as well. Ben assured me that someone from the service department would reach out to me to schedule repairs for the piping outside as well as the wall repair. Overall, I would give Ben a 10/10 and would highly recommend him as your service tech. He made sure to answer any questions I had to the best of his ability, remain professional, kept me informed throughout the whole appt, valued me as a paying customer, and advised me that if I had any further questions after this appt that I shouldn’t hesitate to reach out to him. Ben was AWESOME‼️ Note: Pics are from the installation back in October 2023.
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We recently had our crawl space area encapsulated and we had Neri Beltran and Hector Gonzalez doing the work. Both were very kind and…
We recently had our crawl space area encapsulated and we had Neri Beltran and Hector Gonzalez doing the work. Both were very kind and professional and did an excellent job! Thanks for such a great job gentleman and JES!
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Nick Schmidt, Jacob Miller l, and Roquman Carlos expertly handled repairing our foundation and installing all the necessary equipment to…
Nick Schmidt, Jacob Miller l, and Roquman Carlos expertly handled repairing our foundation and installing all the necessary equipment to ensure we no longer have leaks in the basement. The team was on time, very professional, and were able to answer any questions I had. If I have to have any repairs or work done in the future these are the guys I would want.
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Collin Dozier came out and gave an inspection of some foundation issues and told me what was wrong. He was honest and respectful. He gave…
Collin Dozier came out and gave an inspection of some foundation issues and told me what was wrong. He was honest and respectful. He gave advice on how to best proceed from here.
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Abdul Jalloh is a tremendous field inspector. He is professional, courteous and a good communicator. He carefully explained the big scope…
Abdul Jalloh is a tremendous field inspector. He is professional, courteous and a good communicator. He carefully explained the big scope of the job and the details. He continued to answer all my questions to my satisfaction. Abdul has a strong knowledge of the housing and engineering areas of the project. He provided options. Abdul provided the trust factor I needed to have JES perform the work needed. I highly recommend the company and you would benefit from having Abdul as your field inspector.
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First and foremost, I NEVER write reviews; however, I found it necessary in this case because the two young men who came to perform the…
First and foremost, I NEVER write reviews; however, I found it necessary in this case because the two young men who came to perform the work were true professionals. Foreman Michael Kuffour and Co-foreman Alan Brown arrived on time! They professionally introduced themselves. I felt immediately at ease because once I directed them to the area that needed repair, they quickly communicated operation issues and recommended changes so that the work to be performed was accurately understood in layperson's terms. They utilized precision measuring instruments and fixtures to measure the dimensions of finished work pieces: downspouts and sump pump operations. They were extremely conscientious and ensured that work complied with all relevant codes, standards, and job specifications. They followed procedures to maintain the work environment neat and orderly. Mike, the Project Supervisor, arrived. Mike was knowledgeable and provided information on further work and any materials and equipment needed. He communicated ways to gain efficiencies and more effective installation methods in collaboration with us (the customer), which I greatly appreciated so that we could meet the goals and work towards a final resolution to our water problem. He inspected the Encapsulation work under the crawl space also. Once the meeting was over, I felt secure that the remainder of the result would be proficiently performed and up to code. I recommend JES to anyone, for they provide A-1 work. The guys that they sent were tens (10) in every sense. For this, I give them five stars ***** . Thank You
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The guys were very professional and performed there job with the highest quality the crew that came out was Rod, Keenan, and Darrell. Great …
The guys were very professional and performed there job with the highest quality the crew that came out was Rod, Keenan, and Darrell. Great workers and from the work they performed at my place they are definitely an asset to there company.
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Andrew is the most professional and efficient employee you have. He was able to remedy all of the problems left by the prior service tech. …
Andrew is the most professional and efficient employee you have. He was able to remedy all of the problems left by the prior service tech. Thank you for taking pride and making things right!!
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Extremely professional company. Followed through on every detail—told us when they would be here, what they were doing, and arrived on…
Extremely professional company. Followed through on every detail—told us when they would be here, what they were doing, and arrived on time. Andrew who did the work was courteous and walked us through what he would be doing. There were no surprises! Recommend this company for any concrete pool deck work.
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We had our basement waterproofed by the best team of guys working for the JES company. Darrell Grissom, Darrell Matthews and Derrick…
We had our basement waterproofed by the best team of guys working for the JES company. Darrell Grissom, Darrell Matthews and Derrick Copeland. Be safe and keep up the good work!
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Lee B. was very informative and very professional. Great job! Dennis
Lee B. was very informative and very professional. Great job! Dennis
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The team who fixed our support beams/foundation was wonderful. I can't say enough good things about Freddy ********* Walter ********* and…
The team who fixed our support beams/foundation was wonderful. I can't say enough good things about Freddy ********* Walter ********* and Jaime ***** who did the repairs: they were friendly, timely, and did wonderful work. Also, the permit team at JES really helped us when we still hadn't received word from the city and it had been 6 weeks (and my husband and I had been sleeping on the couch and floor because the support beams were so bad under our room). Thank you to the entire team!
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Had the pleasure of dealing with Jason Gamse today and he did an excellent job of not only educating us in regards to the work his company…
Had the pleasure of dealing with Jason Gamse today and he did an excellent job of not only educating us in regards to the work his company does but also assisting us in the best process to get what we needed done to our home. He was the third person that came out and the saying “save the best for last” definitely applied to him. After this job is done we will come back for any future work needed for our home and definitely ask for him personally.
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Michael kuffour and Joseph Wagner were. Dry timely and professional. Explained what they were doing. Great representatives of JES
Michael kuffour and Joseph Wagner were. Dry timely and professional. Explained what they were doing. Great representatives of JES
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The entire JES team needs to be commended — Rafael Garcia, Jose Lovato, and Wilton Mendoza — the very fine crew — arrived on time and…
The entire JES team needs to be commended — Rafael Garcia, Jose Lovato, and Wilton Mendoza — the very fine crew — arrived on time and ready to do the work; they worked efficiently, effectively, and knowledgeably as a well-oiled team and "machine." They informed us of each step along the way and explained everything thoroughly and completely. They used pictures from their phones to help explain the process and what they were doing. After they finished their work, they cleaned up the work area, gave us all the written information we needed, explained everything — they were so informative, helpful, knowledgeable, kind, WARM and FRIENDLY! It's so nice to work with friendly, happy, smiling people! What an amazing staff — Ally at the office — thank you for answering our questions, being so efficient, providing assistance, and being so warm and friendly, too. The JES crew gave us the invaluable peace of mind that our basement will stay dry. No more worries about rain or mold or mildew or critters getting in! We give you 100 stars! All As, 100%! Thank you so very much!
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Brian with JES came out for an estimate. He was on time and very professional. He did not try to nickel and dime us. He was very honest…
Brian with JES came out for an estimate. He was on time and very professional. He did not try to nickel and dime us. He was very honest and I even told us it was a plumbing issue. Pictures were provided and plumber referral. If you need a good foundation company please call JES! You will not go wrong!!!
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We called JES when we first moved into our new home and knew water management needed to be done. They were responsive, diligent in their…
We called JES when we first moved into our new home and knew water management needed to be done. They were responsive, diligent in their work and the crew (Osman, Joje, and Roverto) we're all kind, knowledgeable and had great attitudes and always did things right. We highly recommend them if you need work done.
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Amazing work! Our basement looks great and Rudy, Jose, and Luis were professional, friendly, and kept us well informed every step of the…
Amazing work! Our basement looks great and Rudy, Jose, and Luis were professional, friendly, and kept us well informed every step of the process. I cannot recommend them enough!
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MY NAME IS CALVIN,JUST WANT TO THANK THE MEN ROBERTO, JOSE MARTINEZ FOR THE EXCELLENT WORK THEY DID INSTALLING JACKS UNDER MY FLOORS THAT…
MY NAME IS CALVIN,JUST WANT TO THANK THE MEN ROBERTO, JOSE MARTINEZ FOR THE EXCELLENT WORK THEY DID INSTALLING JACKS UNDER MY FLOORS THAT WERE SINKING,THANK YOU GUYS, AND THANK YOU JES
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Had JES come out and install a box drain. Darrell M. The job supervisor called me early that morning to let me know what time he was coming….
Had JES come out and install a box drain. Darrell M. The job supervisor called me early that morning to let me know what time he was coming. He greeted me and introduced himself and his crew, Ricky J. And Allen B. He told me what he was going to do and asked if I was ok with what he was going to do. They got right to work. When they were finished, he knocked on the door and showed me what he'd done. The job was done beautifully, and the clean-up was too. I'm very pleased with the work. And would use them again
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Mike Hannan and Alex Smith were a huge help! They were able to address the leak under my house and fix it in under an hour! They were super …
Mike Hannan and Alex Smith were a huge help! They were able to address the leak under my house and fix it in under an hour! They were super informative and very personable! Thanks A1!
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JES reinforced and straightened a long, sagging load-bearing beam in my basement. Their crew was excellent: Freddy ******** (team lead),…
JES reinforced and straightened a long, sagging load-bearing beam in my basement. Their crew was excellent: Freddy ******** (team lead), Walter ******** and Daniel ******* English was their second language but that was not a problem at all. They were skillful, fast and very polite. They were also detail oriented and extremely patient when I asked questions and suggested small changes during the process. They also isolated the work area with plastic sheets, protected my floors with anti-slip coverings and cleaned afterwards. They used high-quality, extra strong materials. Now my home's floor is flatter and feels much more rigid, which is great. My only minor concerns are that before the crew came, some of my calls to their office remained unanswered, and also they didn't bring the right beam when they came the first time, but they corrected it quicly. My family and I are very happy with the results.
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Bryan ********** and Austin ***** were fantastic. They were great about explaining what AND why they were doing what they were doing. Very…
Bryan ********** and Austin ***** were fantastic. They were great about explaining what AND why they were doing what they were doing. Very professional and courteous and spent more time on the job than expected due to equipment problems. Instead of saying we'll come back some other time, they worked through it, went way past the scheduled time on site and got it done. I'm very appreciative of them and the job they did.
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Awesome crew! Paul Watkins, Yasser Garcia and Thomas Jackson came to my home to waterproof my crawlspace and install a sump pump. The…
Awesome crew! Paul Watkins, Yasser Garcia and Thomas Jackson came to my home to waterproof my crawlspace and install a sump pump. The process was explained in detail and was completed on time. At the end of each day, there were photos and an explanation of the work that was done. I am extremely pleased with the work that was completed by JES! Will recommend to my friends!
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Mark and John and Sam are a great crew
Mark and John and Sam are a great crew
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Rick of JES spent two hours of his Saturday going over my situation at my home. His analysis was detailed and thoroghly explained. I'm…
Rick of JES spent two hours of his Saturday going over my situation at my home. His analysis was detailed and thoroghly explained. I'm more than grateful and will be using his services.
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Yesterday we had JES come and fix my sidewalk where it had cracked. We were scheduled for 3-4pm. The field workers were down a guy and the…
Yesterday we had JES come and fix my sidewalk where it had cracked. We were scheduled for 3-4pm. The field workers were down a guy and the jobs ahead of me took longer than planned. By the time TJ King and Carlos Silva got to my house it was already 7pm. I have to say I was amazed at their work ethic. They treated me like I was the first job of the day. They worked without a break and made my sidewalk look perfect. I did not hear one complaint come from either worker the whole time they were here. They left my house sometime after 11:30pm. The only complaint I would have would be with the home office communication (letting clients know that the field team will be late) and the Inspector not communicating how involved the job would be. I will def hire them again.
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We are in the 19 month of an expected 3 month addition build and kitchen remodel. During the process major errors were made in our…
We are in the 19 month of an expected 3 month addition build and kitchen remodel. During the process major errors were made in our foundation for the addition that led to flooding and our new addition crawl space not even being able to pass inspection.Brian at JES came in and helped us understand everything that had gone wrong with the original foundation work by our contractor and then helped us create a plan with him and JES to fix everything and get it right.Brian came by the house regularly, checked on our needs, helped us with financing, and helped us prep for the work.Then Paul and team came in and in 2 days totally transformed but was called “the mud room” (our addition crawl space) to a place that could pass foundation inspections and was clean and usable storage space.I cannot say in words how grateful I am for JES and team. Not only did they do the work with excellence … they cared and excelled in listening to us and working with us to rectify a really challenging situation.Thank you JES !
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Jaime Castillo (foreman), and Antonio Canales were absolutely AMAZING! They stayed in communication with us throughout the process, and…
Jaime Castillo (foreman), and Antonio Canales were absolutely AMAZING! They stayed in communication with us throughout the process, and made sure that everything was up to par. I highly recommend this crew! They are courteous, kind, and cleaned up well after they finished. This team came in after a previous team made a hot mess the week prior. The concern they showed was amazing. Give this team a raise!
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We had a lot of hills we had to climb and plans to change but the JES team did it. They started the project, ran into some issues, and had…
We had a lot of hills we had to climb and plans to change but the JES team did it. They started the project, ran into some issues, and had to rewrite the plans. I made a few calls and management came out and the project was back on. Joseph “Joe” Palotas, Certified Field Inspector, and Nick Feaster, Sales Manager, did an amazing job of making sure we could continue the repairs when we hit a wall. Neither Joe nor Nick are scared to get their hands dirty. Nick even came out and explained in detail what needed to be done and put on his boot and went to work helping. The crew, Michael Burrell, Steve Marshall, and Nick Feaster are very nice, polite young men. They did an excellent job getting everything done in an acceptable time manner. When the project was complete they took the time to explain everything to me in great detail. Very happy with the service JES provided.
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I moved into my home just over a year ago and have had three basement floodings. After trying to figure out the solution on my own, I gave…
I moved into my home just over a year ago and have had three basement floodings. After trying to figure out the solution on my own, I gave JES a call. Best decision I ever made. The three young men who performed the basement waterproofing did an standing job for me. They were professional and courteous.
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Had to have my floor jacked up. Had the crew of Kelvin, Ricardo and George June 5 and 6. They were here on time, friendly, efficient, very …
Had to have my floor jacked up. Had the crew of Kelvin, Ricardo and George June 5 and 6. They were here on time, friendly, efficient, very hard working, did an excellent job. After the job was done went the extra mile to help me out with a problem loosening ball from trailer hitch.
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Rudy Gonzalez, Jose Reyes, Luis F. Palma
Rudy Gonzalez, Jose Reyes, Luis F. Palma
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We had 17 piers installed to stabilize our foundation. Rudy Gonzalez, and his crew of Jose Reyes, and Jose Cruz from the Manassas office…
We had 17 piers installed to stabilize our foundation. Rudy Gonzalez, and his crew of Jose Reyes, and Jose Cruz from the Manassas office did an excellent job. Very friendly, diligent, and responsive.
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Raise the the front porch! Outstanding job!! Mr. Castillo was very professional and answered all questions. He was very knowledgeable In…
Raise the the front porch! Outstanding job!! Mr. Castillo was very professional and answered all questions. He was very knowledgeable In during his job. I can say that the JES company has an asset in Mr Castillo. He explained explained every aspect of the as he went along. My husband an I was very satisfied.
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I would recommend JES Foundation Repair. Right from the start, I enjoyed working with Elizabeth in the planning of my project. She checked…
I would recommend JES Foundation Repair. Right from the start, I enjoyed working with Elizabeth in the planning of my project. She checked in throughout the entire process. Going in to the project, we knew it was a big project. However we ran into a few unforeseen difficulties, Dada, Cody and Pepe did a great job in communicating with me about the status of our project multiple times a day. While it took a little longer than anticipated, I am just so happy knowing my home is safe from the water that has been damaging my house.
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Joe York and Austin Hicks came out and did a great job leveling my driveway. Excellent service and good communication. Job well done.
Joe York and Austin Hicks came out and did a great job leveling my driveway. Excellent service and good communication. Job well done.
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Christian Vollmer was extremely respectful and professional, he went to my crawl space and actually took out a dead rat which made my house …
Christian Vollmer was extremely respectful and professional, he went to my crawl space and actually took out a dead rat which made my house smell very clean thereafter. His quote was genuine and accurate. Would recommend him to future clients easily!
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My service representative, Lee Davis was very knowledgeable. He took the time to address my every concern and I was impressed with his…
My service representative, Lee Davis was very knowledgeable. He took the time to address my every concern and I was impressed with his professionalism. Lee is a very personable guy.
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Chris Yi was very professional and knowledgeable. He was on time, thorough and explained everything in great detail. Highly recommend!
Chris Yi was very professional and knowledgeable. He was on time, thorough and explained everything in great detail. Highly recommend!
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Bradley was on time and very friendly. Even after we determined that the service I was looking for isn’t a service JES provides and I felt …
Bradley was on time and very friendly. Even after we determined that the service I was looking for isn’t a service JES provides and I felt like I had wasted his time he remained professional and pleasant and assured me it was no trouble and he was happy to take a look around while he was here to see if there were any concerns that he could inform me about.Although I won’t be using this company for this project, I am pleased with experience and will definitely consider JES for future needs if they arise.(the service I was wanting: to have an egress window cut into the basement foundation)Update 12/7/22 – Bradley just called me and informed me that he found someone who may be able to help with the egress window. He definitely went above and beyond!
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The inspector came out two times and was professional and thorough. He didn't a great deal of time walking me through options and…
The inspector came out two times and was professional and thorough. He didn't a great deal of time walking me through options and modifications and discussing the process and timeline for doing the work. Follow up scheduling was very easy and convenient.
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David Gaskins was great to work with as our on-site foreman. David was very informative and I like that he sent multiple picture of the…
David Gaskins was great to work with as our on-site foreman. David was very informative and I like that he sent multiple picture of the work performed.
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Chris from JES was great when he came out to look at our basement and help us try to diagnose and solve our problem. He was friendly,…
Chris from JES was great when he came out to look at our basement and help us try to diagnose and solve our problem. He was friendly, informative, thorough. He listened to what I had to say and considered my ideas, went all around the house looking into every nook and cranny, spent a good deal of time talking to me about what he felt was happening and what should be done about it and why. He showed me pictures, drew diagrams, answered all my questions… I was impressed!
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Crew placed a French drain, new sump pump, water sealed foundation wall and replaced sump pump at rear of house in 2 days. Prompt,…
Crew placed a French drain, new sump pump, water sealed foundation wall and replaced sump pump at rear of house in 2 days. Prompt, courteous and thorough answers to questions. Team included Derrick trask, Kean Smith, Ronnie west and Ron and even field supervisor Jason and sales rep Phil Dutton. Pre work construction marking coordination by office rep Charles. The entire team were very patient with me the homeowner throughout the process to explain the work being done.
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Jay came out to my house to conduct a free estimate to see if some of the cracks in my foundation were symptomatic of a larger problem, or…
Jay came out to my house to conduct a free estimate to see if some of the cracks in my foundation were symptomatic of a larger problem, or were anything to worry about. He was very professional, took some measurements – including with a laser level – and looked around for any additional signs of a foundation issue. He took the time to explain things to me, and really helped me understand my foundation, terminology, and things to watch for! He helped to point out that I wasn't in any danger from the issues I saw, and gave me helpful advice on ways to make sure it stays that way! Would highly recommend JES to anyone (and would come back to them if I ever have any other issues), but especially would recommend to first time homeowners who have questions and want a straight up and honest answer on their issues!
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The information we gained today from Jes was invaluable. Dylan Caruso was friendly professional and knowledgeable!
The information we gained today from Jes was invaluable. Dylan Caruso was friendly professional and knowledgeable!
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This five star review is for Ethan Mooney, the JES repair person who recently helped us with our JES project. Over 6 months after having…
This five star review is for Ethan Mooney, the JES repair person who recently helped us with our JES project. Over 6 months after having JES complete installing a liner, dehumidifier and pump under our family room addition, we still noticed water. The service repair person, Ethan Mooney, recently came and found that the pump was never plugged in! Ethan was professional and not only fixed that easy problem but installed new equipment and inspected the liner. He was wonderful.
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Professional, courteous, punctual and the work was done In grueling heat yet Snow and his crew were great!
Professional, courteous, punctual and the work was done In grueling heat yet Snow and his crew were great!
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Very professional veryGoodCommunication
Very professional veryGoodCommunication
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JES is just fantastic! I experienced water coming through my basement walls after two bad rainstorms last September; JES sales…
JES is just fantastic! I experienced water coming through my basement walls after two bad rainstorms last September; JES sales representative Adam Crall came later that month to generate a thorough estimate for waterproofing. JES was able to schedule the work for the three days before Thanksgiving. Foreman John Rector and crew members Darrin and Paibai were OUTSTANDING! They were very accommodating and understanding, patient with me who was very apprehensive about jackhammers in the basement (and about the dust potential!). They cleaned up thoroughly! Worth the expense! I recommend them without hesitation!
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Bryan ********** and Austin ***** did a great job with lifting our front porch. I didn't think they would be able to get it back to level…
Bryan ********** and Austin ***** did a great job with lifting our front porch. I didn't think they would be able to get it back to level with our posts, but they did (and it took a lot of foam to get there!)
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Justin Wood's service and customer relationship approach should be set as the "Gold Standard" for customer service. In all these years of…
Justin Wood's service and customer relationship approach should be set as the "Gold Standard" for customer service. In all these years of dealing with JES i have never come across service delivered so professionally, someticulously, so patiently, so caringly. He was respectful, he was knowledgeable, he was informative, he was efficient and he told us what he was doing and did it excellently. His professionalism was beyond amazing!! Thank you for restoring faith in customer service again!A very satisfied customer in Maryland.
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JES employee Andrew kept me informed on his arrival time. He was very courteous and professional. He finished the job without taking any…
JES employee Andrew kept me informed on his arrival time. He was very courteous and professional. He finished the job without taking any break. All the areas he worked on were cleaned up and he was very careful when working inside our home full of furniture. I will recommend JES to my friends & family.
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JES team was professional, punctual, and highly responsive to my questions regarding the project chartered. Jorge, the project manager,…
JES team was professional, punctual, and highly responsive to my questions regarding the project chartered. Jorge, the project manager, maintained communications well, answered my questions in a timely manner, and offered up solutions which met the needs of the specific project. Ahmed Fotana and Kevin Roberts, the two on-site technicians, were punctual, took the time to educate me while performing the job, and the workmanship met my quality expectations. Great job finishing the job. Thank you!
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We had a drain system installed by JES last week. The installation went well. Our foreman and crew were great and if they ran into any…
We had a drain system installed by JES last week. The installation went well. Our foreman and crew were great and if they ran into any issues they let us know and gave us a solution. We haven't had a chance to test the system yet, but I will update once we have. Our sales person (Joe Palotas) went above and beyond! He walked us through everything on our initial meeting and made us feel comfortable with the direction we went. I would highly recommend requesting him.
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We had a tremendous experience with JES Foundation Repair. The initial inspection and estimate was thoroughly explained and the appointment …
We had a tremendous experience with JES Foundation Repair. The initial inspection and estimate was thoroughly explained and the appointment was made for the work. We needed to move our auxiliary generator so JES could do the work and JES worked seamlessly with us and our generator company. The scheduling went well. The crews called when they were on their way. They showed up on time and explained everything they were going to accomplish on each day. Before and after pictures were taken and progress was readily shared. Tiger and his crew were professional, polite, and a delight to work with. I wish I had the names of each individual to thank them personally, but they quietly went about their work with industry and effort.The crew took great care to leave as little mark as possible on the landscape. Boards were put down to keep ruts from forming while they ferried a tremendous number of bags of gravel and concrete from their truck to the crawlspace! The holes dug on the outside of the house were prepared with the soil on plastic tarps. When the soil was replaced after repair, the yard looked as if it had never been disturbed. The best part of all of this is that we can really tell the difference in the foundation. Doors open and close with little effort that had previously been very difficult to work. A crack in the drywall can now be patched and painted. The floors are secure. We are very happy with the service and work. Great Job!
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Bryan and Austin did a fantastic job filling voids under my garage and lifting sections of concrete patio. They were professional, offered …
Bryan and Austin did a fantastic job filling voids under my garage and lifting sections of concrete patio. They were professional, offered helpful tips, and explained the process. They showed attention to detail and left a clean workspace.
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Booked an estimate for some work in a crawl space at a home in WV. Rick Smith showed up but was unable to provide an estimate due to…
Booked an estimate for some work in a crawl space at a home in WV. Rick Smith showed up but was unable to provide an estimate due to clearance within the crawl space. He was able to answer a few questions and provide some guidance on how to move forward. It was unfortunate that we were unable to obtain service from this company.
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Keith, Roberto, Jose did a outstanding job. Very friendly & nice. Worked hard & communicated along the way.
Keith, Roberto, Jose did a outstanding job. Very friendly & nice. Worked hard & communicated along the way.
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Andrew Alman came out for our annual inspection. Very nice and very professional. He did a complete and thorough inspection of all…
Andrew Alman came out for our annual inspection. Very nice and very professional. He did a complete and thorough inspection of all aspects of our system. I am totally pleased with his service. Felt like I was in good hands. He is an excellent representative of JES.
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Rudy, Jose, and Luis were amazing!
Rudy, Jose, and Luis were amazing!
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JES encapsulated my crawl space (including a dehumidifier) and waterproofed one side of my house's foundation. The crew: Daniel Yacila,…
JES encapsulated my crawl space (including a dehumidifier) and waterproofed one side of my house's foundation. The crew: Daniel Yacila, Alexander Falcon, and Pedro Llontop did an outstanding job. They were professional, courteous, hardworking, accommodating, thorough, and very friendly. The quality of their work was excellent. I would be happy to do business with this crew in the future. JES also elevated my front porch and sidewalk and that crew exhibited the same attributes.
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Austin and Dakota did a fabolulous job with the concrete lifting on my front walk and stairway. They described the process thoroughly and…
Austin and Dakota did a fabolulous job with the concrete lifting on my front walk and stairway. They described the process thoroughly and answered all of my questions so that I had a complete understanding. They were professional and courteous and completed the job expeditiously. Amazing job.
