Hampton Roads & NE NC Reviews
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Recent Reviews from our JES Customers
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My service representative, Lee Davis was very knowledgeable. He took the time to address my every concern and I was impressed with his…
My service representative, Lee Davis was very knowledgeable. He took the time to address my every concern and I was impressed with his professionalism. Lee is a very personable guy.
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After needing to fix a crack in our foundation that was leaking water into the basement we did our due diligence and scouted several…
After needing to fix a crack in our foundation that was leaking water into the basement we did our due diligence and scouted several estimates. We opted for JES with Rudy Gonzalez and Jose Reyes undertaking the task to complete the repairs. From the moment we met Rudy and Jose they were professional, attentive , and ensured I understood the work prior to starting any repairs. They explained each step of the multi step process and encouraged me to take pictures at each milestone. As the repairs came to a completion Rudy and Jose left the worksite cleaner than when they arrived and put professional touches on the freshly poured concrete. At the end, they again reviewed their work and sought questions. Their customer service was impeccable as they showcased their craftsmanship. Thank you Rudy Gonzalez and Jose Reyes.
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Appreciated Christian Distler-Caravetta for putting me at ease and walking me through his process. He was professional, truthful and not…
Appreciated Christian Distler-Caravetta for putting me at ease and walking me through his process. He was professional, truthful and not out just to get my money.
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MY NAME IS CALVIN,JUST WANT TO THANK THE MEN ROBERTO, JOSE MARTINEZ FOR THE EXCELLENT WORK THEY DID INSTALLING JACKS UNDER MY FLOORS THAT…
MY NAME IS CALVIN,JUST WANT TO THANK THE MEN ROBERTO, JOSE MARTINEZ FOR THE EXCELLENT WORK THEY DID INSTALLING JACKS UNDER MY FLOORS THAT WERE SINKING,THANK YOU GUYS, AND THANK YOU JES
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Professional, courteous, punctual and the work was done In grueling heat yet Snow and his crew were great!
Professional, courteous, punctual and the work was done In grueling heat yet Snow and his crew were great!
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We had some concerns with some spots in the basement (water spots, white spots) and called JES for a free estimate/inspection. Eric Oliver…
We had some concerns with some spots in the basement (water spots, white spots) and called JES for a free estimate/inspection. Eric Oliver came and was fantastic. Knowledgeable, honest and straight forward. Really appreciated the explanation for what we were seeing and now have the peace of mind that we don’t have any major issues. Thanks Eric!
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Rudy, Jose, and Luis were amazing!
Rudy, Jose, and Luis were amazing!
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Seuris and John W. Did a great job! Very professional and made sure that I knew what they were going to do first before work was started. …
Seuris and John W. Did a great job! Very professional and made sure that I knew what they were going to do first before work was started. After the job was completed they took me threw the final walk and showed and explained everything.Thank you, Joan
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Work technician David Gaskins was very professional and helpful the work could not be completed but through his professional experience…
Work technician David Gaskins was very professional and helpful the work could not be completed but through his professional experience and advise I am being referred to a construction engineer
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Bryan ********** and Austin ***** were fantastic. They were great about explaining what AND why they were doing what they were doing. Very…
Bryan ********** and Austin ***** were fantastic. They were great about explaining what AND why they were doing what they were doing. Very professional and courteous and spent more time on the job than expected due to equipment problems. Instead of saying we'll come back some other time, they worked through it, went way past the scheduled time on site and got it done. I'm very appreciative of them and the job they did.
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JES installed my sump pump in October 2023. Today (9/25/24) was my annual maintenance appointment to be sure that everything was working…
JES installed my sump pump in October 2023. Today (9/25/24) was my annual maintenance appointment to be sure that everything was working well with it. My technician, Ben, contacted me on 9/24/24 to check in with me on any possible issues that he needed to be made aware of prior to my appointment as well as to confirm my appointment. Very professional and polite. Fast forward to the appointment, Ben arrived on time, once again was very professional. I showed him where it was installed so he could get to work. Unbeknownst to both Ben and I, well there was no power going to the sump pump. That was as easy as flipping a switch on the breaker box. Then, Ben noticed a leak in the piping that was installed when the sump pump was installed. Ben ended up having to cut my drywall in which JES will incur the cost to repair it back. But this was nothing he couldn’t handle although he did have to make an unexpected run to Home Depot/Lowes to get the tool needed to cut the pipe. Ben returned in a decent amount of time and got right to work. Ben repaired the pipe, cleaned the sump pump bucket, and ensured everything was working correctly. Towards the end of the appointment, Ben made a few recommendations and ending up finding out that the piping that is coming out of the from of my house that pushes the water out was installed incorrectly and was not was I paid for. Therefore, Ben made a call to his supervisor, Megan Hartman, to put her on notice about this issue as well. Ben assured me that someone from the service department would reach out to me to schedule repairs for the piping outside as well as the wall repair. Overall, I would give Ben a 10/10 and would highly recommend him as your service tech. He made sure to answer any questions I had to the best of his ability, remain professional, kept me informed throughout the whole appt, valued me as a paying customer, and advised me that if I had any further questions after this appt that I shouldn’t hesitate to reach out to him. Ben was AWESOME‼️ Note: Pics are from the installation back in October 2023.
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Adam came and found our clog had probably fixed itself. So no issue at all. Was glad to hear that. Thanks for doing an excellent job.
Adam came and found our clog had probably fixed itself. So no issue at all. Was glad to hear that. Thanks for doing an excellent job.
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Mike Hannan and Alex Smith were a huge help! They were able to address the leak under my house and fix it in under an hour! They were super …
Mike Hannan and Alex Smith were a huge help! They were able to address the leak under my house and fix it in under an hour! They were super informative and very personable! Thanks A1!
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These guys were prompt, professional and polite. The value was good from start to finish!
These guys were prompt, professional and polite. The value was good from start to finish!
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Very professional staff. Ian was very informative and through with the initial inspection of the house, the Piering crew, Luis A, Jose R…
Very professional staff. Ian was very informative and through with the initial inspection of the house, the Piering crew, Luis A, Jose R and Jose C as well as Chris an his crew were very friendly and professional and took the time to explain every thing they were doing.
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We had our outside walkway lifted today as it had sunk to a dangerous angle. JES gave us a thorough inspect and estimate. They arrived…
We had our outside walkway lifted today as it had sunk to a dangerous angle. JES gave us a thorough inspect and estimate. They arrived early and did an excellent job being very respectful of the lawn and gardens. Bryan Rutherford and Austin Hicks were the technicians on the job. Very pleasant to deal with and explained everything. Thanks JES.
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Michael Burrell and his team (Deron, Steven, Lamichael) did great work, on time, on budget. No more water in the basement.
Michael Burrell and his team (Deron, Steven, Lamichael) did great work, on time, on budget. No more water in the basement.
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Crew to repair our foundation was Luis, Jose, Jasiel, and Eduardo ******. They all worked hard and did a great job. House looks great.
Crew to repair our foundation was Luis, Jose, Jasiel, and Eduardo ******. They all worked hard and did a great job. House looks great.
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Crew placed a French drain, new sump pump, water sealed foundation wall and replaced sump pump at rear of house in 2 days. Prompt,…
Crew placed a French drain, new sump pump, water sealed foundation wall and replaced sump pump at rear of house in 2 days. Prompt, courteous and thorough answers to questions. Team included Derrick trask, Kean Smith, Ronnie west and Ron and even field supervisor Jason and sales rep Phil Dutton. Pre work construction marking coordination by office rep Charles. The entire team were very patient with me the homeowner throughout the process to explain the work being done.
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Roberto and Jose did a great job and finished in two days!! And I would use again!
Roberto and Jose did a great job and finished in two days!! And I would use again!
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The crew foreman, Rod, kept me informed of their arrival time. Upon arrival we covered the installation details and everything was laid out …
The crew foreman, Rod, kept me informed of their arrival time. Upon arrival we covered the installation details and everything was laid out as planned. He and his crew (Keenan and Shaq) were very courteous. The work was executed very timely and the workmanship exceeded my expectations! Would certainly recommend this hard working crew!
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Just getting around to it but I wanted to let you know, what capable, pleasant and hard workers, Mr. Jonathan Garcia and Ms. Braxton are….
Just getting around to it but I wanted to let you know, what capable, pleasant and hard workers, Mr. Jonathan Garcia and Ms. Braxton are. They were wonderful to work with and any questions or concerns one had, they were promptly addressed. They are truly an asset to your company and excellent representatives.
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Keith, Roberto, Jose did a outstanding job. Very friendly & nice. Worked hard & communicated along the way.
Keith, Roberto, Jose did a outstanding job. Very friendly & nice. Worked hard & communicated along the way.
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JES did 2 great jobs for us. We had a concrete slab that settled over the years and Shaun and Chris used their expertise to safely and…
JES did 2 great jobs for us. We had a concrete slab that settled over the years and Shaun and Chris used their expertise to safely and quickly lift it level. It was amazing to watch! Then the next day Shakeen, Jonathan and Darnell came out and did an entire crawl space encapsulation on our 2800 sqft 1972 brick colonial. These guys worked so hard and did it in a day- making sure everything was perfectly set up to keep our home insulated, pest free and less humid. They showed us pictures of our completed crawl space and left our space totally clean. Everyone was friendly and professional. Thanks to Lee at JES for getting us all set up. We would define use JES again.
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To JR and your crew – Thank you for a great job! The whole experience was very smooth process from beginning to end. Thank you for getting…
To JR and your crew – Thank you for a great job! The whole experience was very smooth process from beginning to end. Thank you for getting our foundation solid again and going the extra mile when cleaning up.
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Keith,Roberto and Flores were very courteous and got the job done that day. We are very pleased with the work they did. Would highly…
Keith,Roberto and Flores were very courteous and got the job done that day. We are very pleased with the work they did. Would highly recommend them!
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I really enjoyed meeting Bryan Rutherford and Austin Hicks. Both professionals and very informative about the job
I really enjoyed meeting Bryan Rutherford and Austin Hicks. Both professionals and very informative about the job
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I am writing to praise Jason Kunkel, a JES tech who came to work here.. he is an exemplary employee and human being.
I am writing to praise Jason Kunkel, a JES tech who came to work here.. he is an exemplary employee and human being.
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I would like to commend the JES team(s) that repaired my foundation and flooring in Nov/Dec 2022. Conan B., Eric Z., Corey B., Cameron M….
I would like to commend the JES team(s) that repaired my foundation and flooring in Nov/Dec 2022. Conan B., Eric Z., Corey B., Cameron M. and David H. all worked extremely hard to repair my 1958 rancher and I am very pleased with the results.They were all genuinely determined to do their best work and I am completely satisfied with the result. It was great to see the teamwork and the rapport between the crew and the managers.I learned a lot from them about foundation repair and sagging wooden floors so that was a bonus! Thanks guys!Mary B.
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The team who fixed our support beams/foundation was wonderful. I can’t say enough good things about Freddy Zavaleta, Walter Zavaleta, and…
The team who fixed our support beams/foundation was wonderful. I can’t say enough good things about Freddy Zavaleta, Walter Zavaleta, and Jaime Salas who did the repairs: they were friendly, timely, and did wonderful work. Also, the permit team at JES really helped us when we still hadn’t received word from the city and it had been 6 weeks (and my husband and I had been sleeping on the couch and floor because the support beams were so bad under our room). Thank you to the entire team!
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My house underwent foundation repair. Everyone in the process was professional. I want to especially acknowledge the team who performed…
My house underwent foundation repair. Everyone in the process was professional. I want to especially acknowledge the team who performed most of the work on a daily basis: Jose Lopez, Daniel Yacila, and Jesus Baires. These three gentlemen knew the work. They communicated the scope and promptly alerted me to issues. They left the work area in a clean and organized condition. Moises did a good job managing the crew. Grateful to work with these men.
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JES employee Andrew kept me informed on his arrival time. He was very courteous and professional. He finished the job without taking any…
JES employee Andrew kept me informed on his arrival time. He was very courteous and professional. He finished the job without taking any break. All the areas he worked on were cleaned up and he was very careful when working inside our home full of furniture. I will recommend JES to my friends & family.
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JES Foundation Repair is best in customer service, knowledge – they know what they're doing and need to do and got the beam in my…
JES Foundation Repair is best in customer service, knowledge – they know what they're doing and need to do and got the beam in my foundation replaced to my satisfaction with photos. Lee, the person I interacted with was excellent with service, inspection, quote and all around always called me back asap, worked on weekends, did everything he could to make this repair a 5 star experience. The crew, led by Seth, was polite, explained everything to me and got the job done. Highly recommend.
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Foundation stabilization. Great work!!! Excellent crew (s). Friendly and professional. Thank you.Would like to commend/mention the…
Foundation stabilization. Great work!!! Excellent crew (s). Friendly and professional. Thank you.Would like to commend/mention the following people:Christian Distler-Caravetta – InspectorGustavo Copado – SuperintendentPiering crew:Luis, Jose R, Jose CPiering crew:Agustin, Agustin Jr., EduardoPoly tech – KristaThey were all outstanding!!!!!!
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Great Job.Bryan Rutherford, Austin Hicks.
Great Job.Bryan Rutherford, Austin Hicks.
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Daquan and Kavin did an awesome job. Easy lift, repair and caulk. Almost looks brand new AND now level and no safety issues.
Daquan and Kavin did an awesome job. Easy lift, repair and caulk. Almost looks brand new AND now level and no safety issues.
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We are extremely pleased with the work done by Jose Lopez, Victorino Joya, Irvin Franco and Jes foundation at our home. They were…
We are extremely pleased with the work done by Jose Lopez, Victorino Joya, Irvin Franco and Jes foundation at our home. They were professional, hardworking, and kept us well-informed throughout the project. Their attention to detail and communication made the entire experience seamless. We highly recommend their services! -Structural beam replacement and jack install
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Austin and Dakota did a fabolulous job with the concrete lifting on my front walk and stairway. They described the process thoroughly and…
Austin and Dakota did a fabolulous job with the concrete lifting on my front walk and stairway. They described the process thoroughly and answered all of my questions so that I had a complete understanding. They were professional and courteous and completed the job expeditiously. Amazing job.
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Yasser Garcia and Jonathan Rouse did a wonderful job encapsulating our crawl space. They were efficient and cleaned up when they were done. …
Yasser Garcia and Jonathan Rouse did a wonderful job encapsulating our crawl space. They were efficient and cleaned up when they were done. They explained all the work that was done and made sure we were satisfied before they left.
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JES is just fantastic! I experienced water coming through my basement walls after two bad rainstorms last September; JES sales…
JES is just fantastic! I experienced water coming through my basement walls after two bad rainstorms last September; JES sales representative Adam Crall came later that month to generate a thorough estimate for waterproofing. JES was able to schedule the work for the three days before Thanksgiving. Foreman John Rector and crew members Darrin and Paibai were OUTSTANDING! They were very accommodating and understanding, patient with me who was very apprehensive about jackhammers in the basement (and about the dust potential!). They cleaned up thoroughly! Worth the expense! I recommend them without hesitation!
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John was on time, friendly professional and knowledgeable. He very quickly quickly diagnosed our problem and corrected it swiftly and…
John was on time, friendly professional and knowledgeable. He very quickly quickly diagnosed our problem and corrected it swiftly and inexpensively. I would highly recommend using his services
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Justin Wood's service and customer relationship approach should be set as the "Gold Standard" for customer service. In all these years of…
Justin Wood's service and customer relationship approach should be set as the "Gold Standard" for customer service. In all these years of dealing with JES i have never come across service delivered so professionally, someticulously, so patiently, so caringly. He was respectful, he was knowledgeable, he was informative, he was efficient and he told us what he was doing and did it excellently. His professionalism was beyond amazing!! Thank you for restoring faith in customer service again!A very satisfied customer in Maryland.
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First and foremost, I NEVER write reviews; however, I found it necessary in this case because the two young men who came to perform the…
First and foremost, I NEVER write reviews; however, I found it necessary in this case because the two young men who came to perform the work were true professionals. Foreman Michael Kuffour and Co-foreman Alan Brown arrived on time! They professionally introduced themselves. I felt immediately at ease because once I directed them to the area that needed repair, they quickly communicated operation issues and recommended changes so that the work to be performed was accurately understood in layperson's terms. They utilized precision measuring instruments and fixtures to measure the dimensions of finished work pieces: downspouts and sump pump operations. They were extremely conscientious and ensured that work complied with all relevant codes, standards, and job specifications. They followed procedures to maintain the work environment neat and orderly. Mike, the Project Supervisor, arrived. Mike was knowledgeable and provided information on further work and any materials and equipment needed. He communicated ways to gain efficiencies and more effective installation methods in collaboration with us (the customer), which I greatly appreciated so that we could meet the goals and work towards a final resolution to our water problem. He inspected the Encapsulation work under the crawl space also. Once the meeting was over, I felt secure that the remainder of the result would be proficiently performed and up to code. I recommend JES to anyone, for they provide A-1 work. The guys that they sent were tens (10) in every sense. For this, I give them five stars ***** . Thank You
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Foreman David Gaskins was very knowledgable about our problem and was able to repair in very little time. He explained exactly what our…
Foreman David Gaskins was very knowledgable about our problem and was able to repair in very little time. He explained exactly what our problem was and literally took the time to show me what was needed. Very courteous and professional. Thank you David!!!
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Chris from JES was great when he came out to look at our basement and help us try to diagnose and solve our problem. He was friendly,…
Chris from JES was great when he came out to look at our basement and help us try to diagnose and solve our problem. He was friendly, informative, thorough. He listened to what I had to say and considered my ideas, went all around the house looking into every nook and cranny, spent a good deal of time talking to me about what he felt was happening and what should be done about it and why. He showed me pictures, drew diagrams, answered all my questions… I was impressed!
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Troy Hofheimer, the certified field inspector was on time, professional, and friendly. He checked out my concerns. He explained to me why I …
Troy Hofheimer, the certified field inspector was on time, professional, and friendly. He checked out my concerns. He explained to me why I thought I had a problem. Was not pushy to sale me something I didn't need. At my age, some people try to take advantage of that.He's a fine young man. Thank you Troy
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Collin Dozier came out and gave an inspection of some foundation issues and told me what was wrong. He was honest and respectful. He gave…
Collin Dozier came out and gave an inspection of some foundation issues and told me what was wrong. He was honest and respectful. He gave advice on how to best proceed from here.
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Scott was very professional and answered all my questions. Very refreshing to have such nice customer service. Thank you.
Scott was very professional and answered all my questions. Very refreshing to have such nice customer service. Thank you.
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I had complete Crawlspace encapsulation 2 years ago. I had 3 companies competing. I chose JES ; great employees, caring, on time, salesman…
I had complete Crawlspace encapsulation 2 years ago. I had 3 companies competing. I chose JES ; great employees, caring, on time, salesman was compromising. My service technician Joseph (Joey) Guth is the cream of the crop. Iâ  ll always ask for him until heâ  ll freezes over. They donâ  t know how lucky they are to have him. Take my word . Dave Moore
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Yesterday we had JES come and fix my sidewalk where it had cracked. We were scheduled for 3-4pm. The field workers were down a guy and the…
Yesterday we had JES come and fix my sidewalk where it had cracked. We were scheduled for 3-4pm. The field workers were down a guy and the jobs ahead of me took longer than planned. By the time TJ King and Carlos Silva got to my house it was already 7pm. I have to say I was amazed at their work ethic. They treated me like I was the first job of the day. They worked without a break and made my sidewalk look perfect. I did not hear one complaint come from either worker the whole time they were here. They left my house sometime after 11:30pm. The only complaint I would have would be with the home office communication (letting clients know that the field team will be late) and the Inspector not communicating how involved the job would be. I will def hire them again.
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I had a great experience with JES! Joe York came out and supplied us with a perfect solution to lift our concrete driveway. 10/10 would…
I had a great experience with JES! Joe York came out and supplied us with a perfect solution to lift our concrete driveway. 10/10 would recommend!
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Dada, Allen and Pepe did an excellent job on fixing a 200 year old foundation. They were fast, efficient and friendly. Excellent work.
Dada, Allen and Pepe did an excellent job on fixing a 200 year old foundation. They were fast, efficient and friendly. Excellent work.
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I am a very satisfied customer of JES. I contacted the company regarding concerns my husband I had concerning a few cracks in my wallboard,…
I am a very satisfied customer of JES. I contacted the company regarding concerns my husband I had concerning a few cracks in my wallboard, tape pulling away and spongy floors. My initial contact was with Kyle Clayton, Contractor Representative, we talked at length about what was needed to correct our concerns. He went under my home, took photos and shot level lines and I was told the house had a small amount of settlement that was causing my problems and to fix the spongy floors, I was told what was needed and explained how all would work. I agreed to the work, an appointment was set up that day as to when the work would start. I received an e-mail from the company telling me of the person that would be following my job and she would be my contact person for any questions and or complaints. I am happy to say I never had to contact her. I received a phone call reminder as to when the crew would show up to do the repairs and the crew called me that day that they were on their way and would arrive at the time agreed upon. I had 4 steel beams put in with 7 large steel jacks for support. The cracks are repaired to the point that when the wall patch work is done, it will stay repaired and I no longer have spongy floors. The floors are solid and strong feeling. So much better! I would like to thank JES and their crew that did the work under my home. They had a hard job and did it in a friendly, courteous, professional manner. Any question I had was answered on the spot and the Supervisor came to the job every day to be sure everything was being done to my satisfaction and to also answer any questions I had. I would like to thank the Field Superintendent Everado Copado and the crew, Roberto, Fausto and Carmilo for your hard work and leaving my home in better shape than before you arrived. Everything was left clean and tidy and I appreciate your help! Thank you!
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Rick of JES spent two hours of his Saturday going over my situation at my home. His analysis was detailed and thoroghly explained. I'm…
Rick of JES spent two hours of his Saturday going over my situation at my home. His analysis was detailed and thoroghly explained. I'm more than grateful and will be using his services.
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Joe York and Austin Hicks came out and did a great job leveling my driveway. Excellent service and good communication. Job well done.
Joe York and Austin Hicks came out and did a great job leveling my driveway. Excellent service and good communication. Job well done.
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The total service from the beginning of the project through the end was efficient and professional. The team that provided the installation …
The total service from the beginning of the project through the end was efficient and professional. The team that provided the installation was excellent , courteous, and extremely skilled. The team consisted of Jose Lopez, Daniel Yacila and Jesus Baires who represented JES proudly and most professional.
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We had our basement waterproofed by the best team of guys working for the JES company. Darrell Grissom, Darrell Matthews and Derrick…
We had our basement waterproofed by the best team of guys working for the JES company. Darrell Grissom, Darrell Matthews and Derrick Copeland. Be safe and keep up the good work!
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Rudy Gonzalez,Jose Reyes,and LuisFernando-Palma were a great team that worked on our house. They arrived promptly everyday ready for work,…
Rudy Gonzalez,Jose Reyes,and LuisFernando-Palma were a great team that worked on our house. They arrived promptly everyday ready for work, were very professional, explained each step along the way, and cleaned up before they left. Kudos to the A-team! We already notice a difference in the house! Thanks Rudy, Jose, and Luis. You guys have made us feel safe!
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Michael, Dean and Lloyd were very professional. On time and kept me informed throughout the process.
Michael, Dean and Lloyd were very professional. On time and kept me informed throughout the process.
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I had my slab lifted with push piers then filled with poly and this company came in a tad bit more expensive than some other companies…
I had my slab lifted with push piers then filled with poly and this company came in a tad bit more expensive than some other companies however the quality and warranty made them worth the extra cost, which in my opinion is marginal, and their team was professional and explained everything so I knew what was going on during the process. I definitely recommend JES for your foundation repair needs. Huge thanks to the crew that did the repair for push piers it was Agustin G., Agustin L. and Eduardo L. Poly was Andrew F. and Steven S. Super professional they got in did their work and cleaned up great looks like no one was ever there.
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We recently had our crawl space area encapsulated and we had Neri Beltran and Hector Gonzalez doing the work. Both were very kind and…
We recently had our crawl space area encapsulated and we had Neri Beltran and Hector Gonzalez doing the work. Both were very kind and professional and did an excellent job! Thanks for such a great job gentleman and JES!
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We had 17 piers installed to stabilize our foundation. Rudy Gonzalez, and his crew of Jose Reyes, and Jose Cruz from the Manassas office…
We had 17 piers installed to stabilize our foundation. Rudy Gonzalez, and his crew of Jose Reyes, and Jose Cruz from the Manassas office did an excellent job. Very friendly, diligent, and responsive.
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CJ was so great. Professional, quick, and very knowledgeable.
CJ was so great. Professional, quick, and very knowledgeable.
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Had the pleasure of dealing with Jason Gamse today and he did an excellent job of not only educating us in regards to the work his company…
Had the pleasure of dealing with Jason Gamse today and he did an excellent job of not only educating us in regards to the work his company does but also assisting us in the best process to get what we needed done to our home. He was the third person that came out and the saying “save the best for last” definitely applied to him. After this job is done we will come back for any future work needed for our home and definitely ask for him personally.
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Bryan Rutherford showed up on time, explained in detail the work he would perform and how long he estimated it would take. Excellent work…
Bryan Rutherford showed up on time, explained in detail the work he would perform and how long he estimated it would take. Excellent work and completed within the time specified. Gerald Woodbridge, VA
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Had Joe York come out for an and he did a very good job. He told me everything that was going on and how JES can fix the issue no problem….
Had Joe York come out for an and he did a very good job. He told me everything that was going on and how JES can fix the issue no problem. Easy and fair!
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They did a fantastic job! Very quick and always polite. Our little crew was only 3 people: Jose Rodriguez, Henry Ayala, and Jamie Salos. I…
They did a fantastic job! Very quick and always polite. Our little crew was only 3 people: Jose Rodriguez, Henry Ayala, and Jamie Salos. I could not recommend them more!
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Lee B. was very informative and very professional. Great job! Dennis
Lee B. was very informative and very professional. Great job! Dennis
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We had JES to repair 2 broken joists in our basement. Manny and Jose performed the work. They were extremely good, their work was clean,…
We had JES to repair 2 broken joists in our basement. Manny and Jose performed the work. They were extremely good, their work was clean, proficient and they went above and beyond to answer any questions and accommodate the existing ducts and pipes, etc. They were also very friendly and polite and left our home in perfect condition.
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Raise the the front porch! Outstanding job!! Mr. Castillo was very professional and answered all questions. He was very knowledgeable In…
Raise the the front porch! Outstanding job!! Mr. Castillo was very professional and answered all questions. He was very knowledgeable In during his job. I can say that the JES company has an asset in Mr Castillo. He explained explained every aspect of the as he went along. My husband an I was very satisfied.
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This is my second equipment install with JES. Thanks to the team, Charles Hartz, Adam Howell, and Matthew Remington along with Anthony…
This is my second equipment install with JES. Thanks to the team, Charles Hartz, Adam Howell, and Matthew Remington along with Anthony Powell from the first visit. They were courteous and professional. They graciously received my input and made adjustments to the plan.
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Jay came out to my house to conduct a free estimate to see if some of the cracks in my foundation were symptomatic of a larger problem, or…
Jay came out to my house to conduct a free estimate to see if some of the cracks in my foundation were symptomatic of a larger problem, or were anything to worry about. He was very professional, took some measurements – including with a laser level – and looked around for any additional signs of a foundation issue. He took the time to explain things to me, and really helped me understand my foundation, terminology, and things to watch for! He helped to point out that I wasn't in any danger from the issues I saw, and gave me helpful advice on ways to make sure it stays that way! Would highly recommend JES to anyone (and would come back to them if I ever have any other issues), but especially would recommend to first time homeowners who have questions and want a straight up and honest answer on their issues!
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JES did a great job….we had to replace ALL the joists and most of the beams under my 60 year old house. There was literally NO room to…
JES did a great job….we had to replace ALL the joists and most of the beams under my 60 year old house. There was literally NO room to work under there.Neri and Hector got in there and replaced all the wood in 4 days. They were very professional and knowledgeable about the job.Everything we needed done got done plus a couple of things!If you need major repairs on your home….These are the guys to call!
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We had a drain system installed by JES last week. The installation went well. Our foreman and crew were great and if they ran into any…
We had a drain system installed by JES last week. The installation went well. Our foreman and crew were great and if they ran into any issues they let us know and gave us a solution. We haven't had a chance to test the system yet, but I will update once we have. Our sales person (Joe Palotas) went above and beyond! He walked us through everything on our initial meeting and made us feel comfortable with the direction we went. I would highly recommend requesting him.
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Our 18 year old basement was filling with rain water more and more as time went on as much as 2 1/2 feet of water, so after seeing the…
Our 18 year old basement was filling with rain water more and more as time went on as much as 2 1/2 feet of water, so after seeing the Evergreen/JES commercials many time's we decided to give them a call, Our initial meet and greet was with Jack Hill, the appointment was at our convenience and Jack was exactly on time, seriously nice guy right from the start, we sat down and he explained everything in plan English, no fancy technical stuff like others would throw at you, we then went outside and looked around the foundation and then we went into the basement for him to take measurements, he took his time and I feel he did everything right, we then go back upstairs to discuss our options, he was not pushy trying to sell me what we didn't need, after the job there crew finished, which was an awesome job Jack followed up with me to make sure everything was done to our satisfaction, It's been 1 1/2 years since the job was completed and Jack continues to follow up with me to make sure everything is still good, AND OUR BASEMENT CONTINUES TO STAY DRY AFTER ALL THE MAJOR FLOODING RAINS WE HAD THIS YEAR!!!!!
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Andrew is the most professional and efficient employee you have. He was able to remedy all of the problems left by the prior service tech. …
Andrew is the most professional and efficient employee you have. He was able to remedy all of the problems left by the prior service tech. Thank you for taking pride and making things right!!
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The inspector came out two times and was professional and thorough. He didn't a great deal of time walking me through options and…
The inspector came out two times and was professional and thorough. He didn't a great deal of time walking me through options and modifications and discussing the process and timeline for doing the work. Follow up scheduling was very easy and convenient.
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I highly recommend inspector Anderson P. He is very knowledgeable, honest and thorough on explaining what steps should be taken on…
I highly recommend inspector Anderson P. He is very knowledgeable, honest and thorough on explaining what steps should be taken on correcting my issues. I would not hesitate at all using him and Jes Chester. Thank you Ted F
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I moved into my home just over a year ago and have had three basement floodings. After trying to figure out the solution on my own, I gave…
I moved into my home just over a year ago and have had three basement floodings. After trying to figure out the solution on my own, I gave JES a call. Best decision I ever made. The three young men who performed the basement waterproofing did an standing job for me. They were professional and courteous.
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Extremely professional company. Followed through on every detail—told us when they would be here, what they were doing, and arrived on…
Extremely professional company. Followed through on every detail—told us when they would be here, what they were doing, and arrived on time. Andrew who did the work was courteous and walked us through what he would be doing. There were no surprises! Recommend this company for any concrete pool deck work.
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4 star due to scheduling issues I had and having to call to get the work completed.Joe Crossfield/David Gaskins/Larry and crew were…
4 star due to scheduling issues I had and having to call to get the work completed.Joe Crossfield/David Gaskins/Larry and crew were great.Joe was the sales guy that came out to quote us for the work. He was very polite and was honest about what needed to be done. He didn’t upsell us on any add ons and helped us save a little bit of money by offering alternatives for the encapsulation project.Larry and crew: they came and did the work and did a great job. Cleaned up after themselves and completed the work. Not sure if it was the day or the overwhelming work the crew had, but I felt like I was rushed when I asked questions and felt like an inconvenience when I did asked questions. So I didn’t appreciate that.David Gaskins: was polite and explained how to clean the dehumidifier and all that. Explained what the RH% should be in the crawlspace and showed me how to work the dehumidifier. I originally called because I wanted my encapsulated crawlspace to be at 40% RH but it wasn’t getting there. He explained to me that it is possible for the machine to get down that low but explained the issue that I may have with my foundation and wood beam. He was very honest and did not rush me when I was asking the questions.Cons:-After paying the deposit, I had to give the office a call to schedule my appointment. I would think that they would call me to schedule and get it on the books, but that did not happen.-the scheduler scheduled the encapsulation, but not the electricians subcontractor. You would think that they should schedule the electrician first before the work so that the work is totally complete once the crew comes. I ended up calling the office, getting the phone number to the electricians, and calling the electricians myself to get something scheduled since the office could only email the subcontractor to be put on the books.
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Townsend wad very knowledgable
Townsend wad very knowledgable
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JES encapsulated my crawl space (including a dehumidifier) and waterproofed one side of my house's foundation. The crew: Daniel Yacila,…
JES encapsulated my crawl space (including a dehumidifier) and waterproofed one side of my house's foundation. The crew: Daniel Yacila, Alexander Falcon, and Pedro Llontop did an outstanding job. They were professional, courteous, hardworking, accommodating, thorough, and very friendly. The quality of their work was excellent. I would be happy to do business with this crew in the future. JES also elevated my front porch and sidewalk and that crew exhibited the same attributes.
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OMG – Fabulous! Daquan A. and Allan B. did a great job, were nice, explained everything, took their time, and meticulous. They even changed …
OMG – Fabulous! Daquan A. and Allan B. did a great job, were nice, explained everything, took their time, and meticulous. They even changed their schedule the day of, to accommodate us. JES knows this business and can assist those that require these types of repairs.
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JES installed my sump pump in October 2023. Today (9/25/24) was my annual maintenance appointment to be sure that everything was working…
JES installed my sump pump in October 2023. Today (9/25/24) was my annual maintenance appointment to be sure that everything was working well with it. My technician, Ben, contacted me on 9/24/24 to check in with me on any possible issues that he needed to be made aware of prior to my appointment as well as to confirm my appointment. Very professional and polite. Fast forward to the appointment, Ben arrived on time, once again was very professional. I showed him where it was installed so he could get to work. Unbeknownst to both Ben and I, well there was no power going to the sump pump. That was as easy as flipping a switch on the breaker box. Then, Ben noticed a leak in the piping that was installed when the sump pump was installed. Ben ended up having to cut my drywall in which JES will incur the cost to repair it back. But this was nothing he couldn't handle although he did have to make an unexpected run to Home Depot/Lowes to get the tool needed to cut the pipe. Ben returned in a decent amount of time and got right to work. Ben repaired the pipe, cleaned the sump pump bucket, and ensured everything was working correctly. Towards the end of the appointment, Ben made a few recommendations and ending up finding out that the piping that is coming out of the from of my house that pushes the water out was installed incorrectly and was not was I paid for. Therefore, Ben made a call to his supervisor, Megan Hartman, to put her on notice about this issue as well. Ben assured me that someone from the service department would reach out to me to schedule repairs for the piping outside as well as the wall repair. Overall, I would give Ben a 10/10 and would highly recommend him as your service tech. He made sure to answer any questions I had to the best of his ability, remain professional, kept me informed throughout the whole appt, valued me as a paying customer, and advised me that if I had any further questions after this appt that I shouldn't hesitate to reach out to him. Ben was AWESOME‼
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I needed my crawlspace encapsulated, support jacks added, and some downspouts buried to get water away from my foundation. Devin C.,…
I needed my crawlspace encapsulated, support jacks added, and some downspouts buried to get water away from my foundation. Devin C., Delonta K., and Jacob H. went above and beyond, exceeding my already-high expectations. They were upfront about exactly what was going to be done each day they were onsite, informed me where they were going when they left, and were really helpful in answering all of my questions along the way. This crew really did a great job and I can't recommend them enough. It was super hot out and they pushed through and completed the work ahead of schedule while still keeping high standards and quality of work.Ask for this crew by name. They were that good.
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Rudy Gonzalez, Jose Reyes, Luis F. Palma
Rudy Gonzalez, Jose Reyes, Luis F. Palma
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I felt Dasmine Littlejohn was very courteous and assured me that the problem will be fixed even if it has to be redone. He said to expect a …
I felt Dasmine Littlejohn was very courteous and assured me that the problem will be fixed even if it has to be redone. He said to expect a call the next day and it will be taken care of in a timely fashion. Sandra Haney
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The team did a great job on our crawl space encapsulation. Collin D. was very thorough during the estimate. The crew of Charles Hartz,…
The team did a great job on our crawl space encapsulation. Collin D. was very thorough during the estimate. The crew of Charles Hartz, Matt Remington, Paul Howl & Cameron M. were great. They called ahead of time and notified me when they were leaving. They would also show me what they did each day.
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David Gaskins was great to work with as our on-site foreman. David was very informative and I like that he sent multiple picture of the…
David Gaskins was great to work with as our on-site foreman. David was very informative and I like that he sent multiple picture of the work performed.
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I've now had JES complete two projects in my exposed crawlspace. Both times, they have added adjustable jacks on top of footers and either…
I've now had JES complete two projects in my exposed crawlspace. Both times, they have added adjustable jacks on top of footers and either replaced a main beam or added a supplemental metal I Beam. I've been extremely impressed with their quality of work, timeliness, and efficiency. They show up ready to work and are sure to ask questions if needed. I spent time with both crews down in the crawl space and appreciated their professionalism and willingness to make things right.Foreman: Jaime CastilloAntonio CanalesJose Rafael GarciaThe only thing I was not pleased with was how little the office side of things kept in touch with me prior to pinning down this second date. I was told on multiple occasions I'd be receiving an update from the office and each time I had to call them. Again, overall I am very happy, hats off to the site workers and everyone I spoke to the in the office was very pleasant, I just wish they had provided more updates without being prompted. Would do business with again in the future.
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JES Foundation Repair employees Freddy ********* Walter ******** and Ever ******* did and excellent job on my crawl space encapsulation….
JES Foundation Repair employees Freddy ********* Walter ******** and Ever ******* did and excellent job on my crawl space encapsulation. All three were very courteous and provided me with continuous updates on the work they were doing. They were respectful of my property and also left my yard in clean condition when they departed each day. Would definitely recommend.
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Bryan and Austin did a fantastic job filling voids under my garage and lifting sections of concrete patio. They were professional, offered …
Bryan and Austin did a fantastic job filling voids under my garage and lifting sections of concrete patio. They were professional, offered helpful tips, and explained the process. They showed attention to detail and left a clean workspace.
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Damon T came up with a convincing sales pitch, and we were impressed by the thoroughness of the plan. We ended up declining one small…
Damon T came up with a convincing sales pitch, and we were impressed by the thoroughness of the plan. We ended up declining one small portion of Damon's original plan – after consultation with Tash and his team during the installation process. The company took the full price off our bill. The crew of Tash, Justin, Maurice, and Drew were highly professional in their 2-day stint at our house waterproofing the basement. Very pleased with how they answered our questions. The team had a disagreement with another part of the original sales plan, but their plan ended with a much better solution for our basement. The original plan had the bottom of our carpeted stairs to be torn up, but crew leader Tash had a much less destructive action plan. We are very impressed by the way they tunneled the drains from room to room with little or no extra destruction. The team also worked very hard both days, taking very few breaks and maximizing their time here.Our only suggestion would be for the original salesperson to have either face to face or telephone discussion with the work team leader prior to the team coming out. What is projected on paper may not always be the easiest plan to carry out. Tash made many good points that led to a better final product from our perspective.All in all, we were pleased with this company's product, from Damon's sales pitch to Tash's team's installation. Great guys all, friendly, professional, and very polite! Thanks for a great experience!
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I would recommend JES Foundation Repair. Right from the start, I enjoyed working with Elizabeth in the planning of my project. She checked…
I would recommend JES Foundation Repair. Right from the start, I enjoyed working with Elizabeth in the planning of my project. She checked in throughout the entire process. Going in to the project, we knew it was a big project. However we ran into a few unforeseen difficulties, Dada, Cody and Pepe did a great job in communicating with me about the status of our project multiple times a day. While it took a little longer than anticipated, I am just so happy knowing my home is safe from the water that has been damaging my house.
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Had a problem with our hot water tank not producing hot water. Our technician, Mike H., was straight forward and gave us our options. He…
Had a problem with our hot water tank not producing hot water. Our technician, Mike H., was straight forward and gave us our options. He even said if we wanted to find other prices that they'd price match (from certified companies). We decided with getting a new tank and thankfully we did because it started leaking while they were working on it. They came Tuesday to do their initial inspection, then came Wednesday to install out new hot water tank! Very happy with the service and friendliness. He also kept shoe covers on and made sure to keep doors closed since we have pets. Highly recommend
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JES did wonderful work for our home. The team we had for the outside work was Agustin Morales, Eduardo Morales, and Jorge Duron. They were…
JES did wonderful work for our home. The team we had for the outside work was Agustin Morales, Eduardo Morales, and Jorge Duron. They were very professional in every aspect of the job. I was impressed how they took the time to lay plastic down in our flower beds to keep from disturbing the mulch. This seems small but means so much, especially since we just put it down recently. They let us know when they were arriving via text which was great. Agustin explained everything that was being done and did a walk around with us after the work was complete. He even took the excess dirt and filled some low lying areas in our back yard. We truly appreciate the professionalism and care you took of our home.
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Sam Davis came today to perform my first yearly inspection. He was polite and informative. I feel like, since I made a substantial…
Sam Davis came today to perform my first yearly inspection. He was polite and informative. I feel like, since I made a substantial investment in the crawlspace encapsulation, I have piece of mind that it will be serviced yearly and confidence in the awesome customer service of JES.
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The entire JES team needs to be commended — Rafael Garcia, Jose Lovato, and Wilton Mendoza — the very fine crew — arrived on time and…
The entire JES team needs to be commended — Rafael Garcia, Jose Lovato, and Wilton Mendoza — the very fine crew — arrived on time and ready to do the work; they worked efficiently, effectively, and knowledgeably as a well-oiled team and "machine." They informed us of each step along the way and explained everything thoroughly and completely. They used pictures from their phones to help explain the process and what they were doing. After they finished their work, they cleaned up the work area, gave us all the written information we needed, explained everything — they were so informative, helpful, knowledgeable, kind, WARM and FRIENDLY! It's so nice to work with friendly, happy, smiling people! What an amazing staff — Ally at the office — thank you for answering our questions, being so efficient, providing assistance, and being so warm and friendly, too. The JES crew gave us the invaluable peace of mind that our basement will stay dry. No more worries about rain or mold or mildew or critters getting in! We give you 100 stars! All As, 100%! Thank you so very much!
