JES Foundation Repair - Baltimore Branch

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Michael kuffour and Joseph Wagner were. Dry timely and professional. Explained what they were doing. Great representatives of JES

Michael kuffour and Joseph Wagner were. Dry timely and professional. Explained what they were doing. Great representatives of JES

Stephen Witman

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• 5/
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Great work installing two drainage lines to get water away from house. Brandon and Larry did a nice job installing while minimizing damage…

Great work installing two drainage lines to get water away from house. Brandon and Larry did a nice job installing while minimizing damage to lawn.

Chad Perman

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• 4/
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4 star due to scheduling issues I had and having to call to get the work completed.Joe Crossfield/David Gaskins/Larry and crew were…

4 star due to scheduling issues I had and having to call to get the work completed.Joe Crossfield/David Gaskins/Larry and crew were great.Joe was the sales guy that came out to quote us for the work. He was very polite and was honest about what needed to be done. He didn’t upsell us on any add ons and helped us save a little bit of money by offering alternatives for the encapsulation project.Larry and crew: they came and did the work and did a great job. Cleaned up after themselves and completed the work. Not sure if it was the day or the overwhelming work the crew had, but I felt like I was rushed when I asked questions and felt like an inconvenience when I did asked questions. So I didn’t appreciate that.David Gaskins: was polite and explained how to clean the dehumidifier and all that. Explained what the RH% should be in the crawlspace and showed me how to work the dehumidifier. I originally called because I wanted my encapsulated crawlspace to be at 40% RH but it wasn’t getting there. He explained to me that it is possible for the machine to get down that low but explained the issue that I may have with my foundation and wood beam. He was very honest and did not rush me when I was asking the questions.Cons:-After paying the deposit, I had to give the office a call to schedule my appointment. I would think that they would call me to schedule and get it on the books, but that did not happen.-the scheduler scheduled the encapsulation, but not the electricians subcontractor. You would think that they should schedule the electrician first before the work so that the work is totally complete once the crew comes. I ended up calling the office, getting the phone number to the electricians, and calling the electricians myself to get something scheduled since the office could only email the subcontractor to be put on the books.

Krissy

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• 5/
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Celeste from JES went above and beyond. After having plumbers here multiple times, no one got to the root of our problem until Celeste got …

Celeste from JES went above and beyond. After having plumbers here multiple times, no one got to the root of our problem until Celeste got here and spent a great deal of time crawling under our house to find the problem. It’s been years that we’ve been trying to figure out why our basement is wet, and no one else could figure it out. I am so grateful for Celeste and JES. They are truly committed to finding solutions. I cannot say enough – absolutely excellent!!!

Stacy Schaefer

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• 5/
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The team (Antoine, Troy, and Gerald) was polite, very respectful, and patient. They answered all my questions and were knowledgeable about…

The team (Antoine, Troy, and Gerald) was polite, very respectful, and patient. They answered all my questions and were knowledgeable about what they were doing. The work looks good and if needed I would use them again without question.

Jose Flores

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