Foundation Repair and Waterproofing Experts

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Experience and process were terrific. Joey McCullough, our initial contact, was very knowledgeable, pleasant and answered all of our…

Experience and process were terrific. Joey McCullough, our initial contact, was very knowledgeable, pleasant and answered all of our questions. After the initial visit, he confirmed the start date for our project and will be on site to ensure our satisfaction. Overall the process has been smooth and efficient.

Hardy Poole

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Excellent! The Team arrived in a timely manner. Shared with me the process they would use to complete the work assignment. Mike Baines,…

Excellent! The Team arrived in a timely manner. Shared with me the process they would use to complete the work assignment. Mike Baines, Joel Grade and Austin Brown very professional in their approach and answering questions. Execution of skills to perform the work was seamless. Cleaned up the areas of debris and left the work areas tidy. Also Joe York was expeditious in getting this accomplished. He was thorough in survey of property, very helpful with suggestions and the catalyst to having an excellent experience. I would use JES again and recommend company to family and friends.

Sylvia S.

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The personnel at JES Foundation Repair Ashland were consummate professionals from the beginning of the process to the end. Our…

The personnel at JES Foundation Repair Ashland were consummate professionals from the beginning of the process to the end. Our 90-plus-year-old house was sinking by 2" in its middle, so it was imperative that we right the foundation. Tice, utilizing high-tech equipment, assiduously inspected our house for a full four hours, going through every possible detail in a comprehensive and fully comprehensible way–including his offering of affordable financing. In addition, he kept in contact with us every step of the way, patiently answering our multitudinous queries and most importantly aiding us in navigating the permitting process through Albemarle county. Roberto and Oscar, who did the install of a dozen beams and a sump pump, were highly knowledgeable, had numerous years of experience, and worked tirelessly in their doing of a superior job on site; they also did a nice job of cleaning up on the last day. Materials were of the highest quality–there was no cutting corners with JES. All went seamlessly from the beginning of the process to its culmination. I have no reservations whatsoever about JES Foundation and the work they did, and would unhesitatingly recommend them to anyone–the peace of mind they brought us, knowing that our house's foundation is once again stable, is priceless.

Magister Brunner

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Our house was starting to make noises and I noticed drywall cracks. At first I assumed this was from my dinosaur footed stomping children…

Our house was starting to make noises and I noticed drywall cracks. At first I assumed this was from my dinosaur footed stomping children but these symptoms kept getting worse and so I decided it was time to start researching options. After a few google searches and reviews I reached out to JES and a few competitors. Mike Mele came out and sat with me and I explained to him what we were experiencing. He walked me around the house and showed me what was happening and where. He tested with a laser level and proved that the back side of our house was sinking and then we went into the crawl space. Mike inspected all of the support beams and showed me exactly where there was separation from the beams and how it was affecting the house. I was given a presentation of what JES could and would do. Mike explained to me that their system does not guarantee the house being level, but that the house would not sink any further. Price was fair compared to competitors, and after being offered a 3 year maintenance plan, I requested adding the 5 year maintenance plan instead. JES said they would contact me every 6 months to slowly adjust the jack beams as needed. Deposit paid, contract signed. Permitting took around a month or so. I have nothing nice to say about the county I live in. They are slow and as they are government entities, inherently and completely inept. I was put on the schedule after a few follow up emails between JES and myself. Install was hopefully a 2 day period, IF, the county finished inspections. Day 1 of install, our installer, foreman Abdul Kargbo came out and got to work. He was ready by the afternoon with intentions of the inspector coming the next day to confirm the footer digs were correct. Next day, a Friday the inspector never came, even though he was scheduled, and the crew sat all day and did nothing all day waiting for him to come. Tuesday, the inspector finally came, albeit late, and approved the footers and Tuesday Abdul and Roman came back to do the work. They worked well into the evening to finish the job. Abdul requested a review and I told him that once the final inspection was approved, I would give one. I IMMEDIATELY noticed a difference in the way the floors felt and sounded. Items that were prone to shaking in cabinets were no longer making noise. Floor creaks that were annoying, but that we had gotten used to were gone. The house felt far more sturdy. My kids incessant stomping no longer shook pictures on the wall. The next day I called Mike back to let him know how everything went and that I was happy. I asked him about the final inspection timeline. Mike asked for a review and I told him the same thing I told Abdul. Once final was approved I would do so. Here begins frustrations for us. I don't hold JES entirely responsible for this however because the county staffed with government workers, I think JES could have been more aggressive on our behalf with the county. I understand JES has a delicate relationship with the counties and have to balance customer expectations with the ability to continue to operate at the behest of the counties they operate within. The county claimed they didn't have an engineering letter. These are basically liability transfers that keep the county inspectors from putting their necks on the line, but still enable to to collect the money. Within the packet that was posted to my door were all the engineering packet that showed the math, plans and a letter with a certification stamp. We had to go back and forth with JES and the county ourselves to get this moving faster. I do not believe the county didn't have this letter, or at bare minimum have enough to approve the project. I do know the county is inept. County approved the project in spite of them saying they didn't have plans. Which were included in the packet taped to my door. Due to my disgust with government, JES still gets a 5 star, regardless of the frustrations we had to deal with. Thanks Mike, Abdul and all the JES crew. It was great working with you. See you in 6 months for the check up!

Justin Heflin

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Everyone one was very helpful and professional.

Everyone one was very helpful and professional.

Patricia Curtis-Lique

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Andre Williams provided excellent service for the annual maintenance of my drainage system. He shared his knowledge about the importance…

Andre Williams provided excellent service for the annual maintenance of my drainage system. He shared his knowledge about the importance of controlling the humidity level in my basement and the criteria for judging whether a dehumidifier is needed. He brings a wealth of knowledge and experience to his work and he shares it in a friendly and informative manner.

David Joseph

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JES and their Certified Field Inspector, Jeff Doyle, have been fantastic to work with. Professional, educational and patient with answering …

JES and their Certified Field Inspector, Jeff Doyle, have been fantastic to work with. Professional, educational and patient with answering all of our questions. We are looking forward to have them to our foundation repair and will let everyone know how they do.

Bill Winters

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Abdul was very responsive and professional from the start. He arrived on time, walked me through the entire process, and made sure I…

Abdul was very responsive and professional from the start. He arrived on time, walked me through the entire process, and made sure I understood everything clearly. I never felt pressured into making a purchase — instead, I felt like he genuinely cared about my concerns and wanted to provide the best solution for my situation. He took his time answering all of my questions and explaining each recommendation thoroughly. I was initially skeptical about one of the suggested services, but after speaking with him and hearing his knowledge and expertise, I’m confident moving forward. I’m sure the rest of the team is great as well, but I’ll definitely be recommending Abdul to anyone I know.

Maria H

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I would recommend JES Foundation Repair. Right from the start, I enjoyed working with Elizabeth in the planning of my project. She checked…

I would recommend JES Foundation Repair. Right from the start, I enjoyed working with Elizabeth in the planning of my project. She checked in throughout the entire process. Going in to the project, we knew it was a big project. However we ran into a few unforeseen difficulties, Dada, Cody and Pepe did a great job in communicating with me about the status of our project multiple times a day. While it took a little longer than anticipated, I am just so happy knowing my home is safe from the water that has been damaging my house.

Vanessa Hildebrandt

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We are very pleased with Jes Foundation Repair. Greg and C.J. did an excellent job. They were friendly, fast and professional. Our…

We are very pleased with Jes Foundation Repair. Greg and C.J. did an excellent job. They were friendly, fast and professional. Our sidewalk is now level and safe.

Cindy Hill

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JES did a Fabulous job installing our drain systems and repairing our walkway! Mike Baines, Joel Grade and Shawn Mcoy were professional and …

JES did a Fabulous job installing our drain systems and repairing our walkway! Mike Baines, Joel Grade and Shawn Mcoy were professional and did a great job!!

Rosemary Keyser

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To JR and your crew – Thank you for a great job! The whole experience was very smooth process from beginning to end. Thank you for getting…

To JR and your crew – Thank you for a great job! The whole experience was very smooth process from beginning to end. Thank you for getting our foundation solid again and going the extra mile when cleaning up.

Megan Allen

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JaJuan was very professional and polite and didn’t over charge us for the service. The problem was quickly resolved and he made sure we had …

JaJuan was very professional and polite and didn’t over charge us for the service. The problem was quickly resolved and he made sure we had all our questions answered before leaving.

Jennifer Mem BB (JenMem)

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Super appreciate the hard work and efficiency of the team (Roberto, Eduardo, and Mauricio). Also explained everything, took pictures, and…

Super appreciate the hard work and efficiency of the team (Roberto, Eduardo, and Mauricio). Also explained everything, took pictures, and made sure I felt good about what they were doing.

Ken Decker

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Lee is a professional and detected the problem and solution! Highly recommend!!

Lee is a professional and detected the problem and solution! Highly recommend!!

Tami Salomon

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Chad Bishop went above and beyond during my basement inspection today! Not only did he pinpoint the problem, he explained everything so…

Chad Bishop went above and beyond during my basement inspection today! Not only did he pinpoint the problem, he explained everything so well : from how these leaks start to how JES fixes the problem. Thanks so much Chad – I greatly appreciate the time you spent helping me today!

Renee Voltz

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John Trak came out and did a very extensive inspection of our crawl space and foundation. He discovered things that other foundation…

John Trak came out and did a very extensive inspection of our crawl space and foundation. He discovered things that other foundation companies missed. We are very much looking forward to JES completing the project.

Tyler B

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Jerome was excellent, showed a lot of empathy, professionalism, gave me option as well as solutions in the whole visit. He also was very…

Jerome was excellent, showed a lot of empathy, professionalism, gave me option as well as solutions in the whole visit. He also was very knowledgeable about the brands, and the industry, very enjoyable.

anthony butts

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Rick of JES spent two hours of his Saturday going over my situation at my home. His analysis was detailed and thoroghly explained. I'm…

Rick of JES spent two hours of his Saturday going over my situation at my home. His analysis was detailed and thoroghly explained. I'm more than grateful and will be using his services.

JIM OFFUTT

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I want to take a moment to comment on the excellence of the crew that just finished the job at 9526 Pepple Drive Columbia 21045. Mike…

I want to take a moment to comment on the excellence of the crew that just finished the job at 9526 Pepple Drive Columbia 21045. Mike Baines, Joel Girade, Shawn McCoy, & Dante Gladden. A totally professional crew, polite, friendly, attentive to keeping things clean. Mike explained what was happening throughout the process, and the final work is thorough, well thought out, and obviously well done. These gentlemen are just who you want to represent your company. They deserve kudos. Thank you.

Barry LEAVITT

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