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FAQs

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Can You Hear Your Sump Pump Working?

Sump pumps use a motor to pump the water out actively. That means when there’s enough water for it to be active, you’ll hear that motor running. Ideally, you do want it to be relatively quiet, but all sump pumps have a distinctive noise. If you don’t hear the sump pump working, that may mean […]

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Do You Have Power?

This should be a pretty easy question to answer. A whole-home power outage is difficult to miss, even if it happens during the day. The sump pump may stop working if there’s a power outage because it needs to have power to pump the water out. Many sump pumps have backup power, but if this […]

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Can Plumbing Leaks Cause Water in My Basement?

This is one of the more common reasons for water in your basement. If you’re seeing a substantial amount of standing water in a crawl space or basement you thought was well-encapsulated, you should first look for plumbing leaks. If you have a hard-working sump pump, you may be able to just stop the plumbing […]

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How Can I Handle Leaking Basement Windows Due to Heavy Rain?

One way water can enter your basement or crawl space is through leaking windows. Especially if you have ground-level windows in your basement, outdoor flooding can cause significant hydrostatic pressure, sometimes leading to leaks. One option is to just caulk the window seals. Although this can help, it’s only a temporary solution. If the home’s […]

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Why Is There Suddenly Water in My Crawl Space or Basement?

If you suddenly start to see a substantial amount of water in your crawl space or basement, you may be running into several different problems. Most commonly, this problem happens because of heavy rain, which may come into your crawl space or basement and start to pool. Typically, that’s why you have a sump pump. […]

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Should I Remove the Sump Pump Alarm?

It can be startling to hear the sump pump alarm sound. You should learn what to do when your sump pump alarm goes off before it does, so you know how to jump into action. Do not unplug your sump pump, but you may need to remove the sump pump alarm for a short period […]

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How Do I Fix a Sump Pump Alarm That Keeps Going Off?

Is your sump pump going off regularly without anything happening to set it off? If your sump pump alarm keeps going off, you may need to change something to make sure it only goes off when there’s actually a problem, and not for false alarms. Make sure there aren’t any ways for water to get […]

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Why Is My Sump Pump Alarm Going Off?

If you’re hearing that sump pump alarm sound, it means one of two things. Either the water’s higher than the sump pump’s typical capacity in the room, or water somehow got onto the top of the pump, setting off the sensor and therefore the alarm. This alarm doesn’t necessarily mean something’s wrong, just that you […]

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What Is a Sump Pump Alarm Supposed to Do?

A sump pump alarm helps you know when the water is too high in your basement or crawl space sump pump system, making it difficult for your pump to remove the water effectively. The alarm typically rests on top of the sump pump, and when it gets wet, it beeps like a smoke alarm. If […]

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How Do I Unclog the Main Drain in My Basement?

If you’re having clogging problems with a basement drain, especially if this is a recurring problem, chances are there’s a deeper issue than just a clog. Instead of trying to run a snake down in the drain, you may want to schedule an inspection from a JES basement waterproofing expert, who can assess and help […]

JES Foundation Repair service area map of the Mid-Atlantic region.

Our Locations

Baltimore

8361 Town Center Ct
Nottingham, MD 21236

Fredericksburg

311 Central Rd.
Suite 2-02
Fredericksburg, VA 22401

Hampton Roads & NE NC

2569 Quality Ct
Virginia Beach, VA 23454

Northern VA & DC

7940 Gainsford Ct.
Bristow, VA 20136

Richmond

309 Quarles Rd
Ashland, VA 23005

Southwest Virginia / Roanoke

2033 Cook Dr.
Salem, VA 24153

Western Virginia

456 Old Courthouse Rd
Appomattox, VA 24522

Winchester

45 W Boscawen St,
Winchester, VA 22601