Front Royal VA

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Our Certified Field Inspector, Matthew Grosse, did an exceptional job!! After thoroughly inspecting our foundation and crawl space, he…

Our Certified Field Inspector, Matthew Grosse, did an exceptional job!! After thoroughly inspecting our foundation and crawl space, he provided detailed photos of the entire area, walked us through the issues and gave us a comprehensive plan to mitigate the problems with our foundation and crawlspace. He explained the permit process, the work to be performed, and the expected outcome. He answered all of my questions and made me feel good about the project. The work will be warranted for life and the warranty is transferrable. We also received a great military discount! Thanks to Matt for his expertise and personal attention!!

Tom Bradford

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Our 18 year old basement was filling with rain water more and more as time went on as much as 2 1/2 feet of water, so after seeing the…

Our 18 year old basement was filling with rain water more and more as time went on as much as 2 1/2 feet of water, so after seeing the Evergreen/JES commercials many time's we decided to give them a call, Our initial meet and greet was with Jack Hill, the appointment was at our convenience and Jack was exactly on time, seriously nice guy right from the start, we sat down and he explained everything in plan English, no fancy technical stuff like others would throw at you, we then went outside and looked around the foundation and then we went into the basement for him to take measurements, he took his time and I feel he did everything right, we then go back upstairs to discuss our options, he was not pushy trying to sell me what we didn't need, after the job there crew finished, which was an awesome job Jack followed up with me to make sure everything was done to our satisfaction, It's been 1 1/2 years since the job was completed and Jack continues to follow up with me to make sure everything is still good, AND OUR BASEMENT CONTINUES TO STAY DRY AFTER ALL THE MAJOR FLOODING RAINS WE HAD THIS YEAR!!!!!

Karen N Alan

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John Trak came gave an honest and thorough assessment of my problem. He was friendly, forthright and he's an awesome representative for…

John Trak came gave an honest and thorough assessment of my problem. He was friendly, forthright and he's an awesome representative for your company.

Mac Battle

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JES team was professional, punctual, and highly responsive to my questions regarding the project chartered. Jorge, the project manager,…

JES team was professional, punctual, and highly responsive to my questions regarding the project chartered. Jorge, the project manager, maintained communications well, answered my questions in a timely manner, and offered up solutions which met the needs of the specific project. Ahmed Fotana and Kevin Roberts, the two on-site technicians, were punctual, took the time to educate me while performing the job, and the workmanship met my quality expectations. Great job finishing the job. Thank you!

Treb Farrales

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Chris D was on time and very professional. Saved my 32yr old problem in no time. Highly recommend

Chris D was on time and very professional. Saved my 32yr old problem in no time. Highly recommend

Richard Walls

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CJ was great we got off to a great start. He was on time professional knowledgeable and kind. He really knew what he was doing. He…

CJ was great we got off to a great start. He was on time professional knowledgeable and kind. He really knew what he was doing. He answered all my questions and even went the extra mile and gave us our next steps. I have used A1 in the past and they never disappoint.

Lynette Burwell

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Our house was starting to make noises and I noticed drywall cracks. At first I assumed this was from my dinosaur footed stomping children…

Our house was starting to make noises and I noticed drywall cracks. At first I assumed this was from my dinosaur footed stomping children but these symptoms kept getting worse and so I decided it was time to start researching options. After a few google searches and reviews I reached out to JES and a few competitors. Mike Mele came out and sat with me and I explained to him what we were experiencing. He walked me around the house and showed me what was happening and where. He tested with a laser level and proved that the back side of our house was sinking and then we went into the crawl space. Mike inspected all of the support beams and showed me exactly where there was separation from the beams and how it was affecting the house. I was given a presentation of what JES could and would do. Mike explained to me that their system does not guarantee the house being level, but that the house would not sink any further. Price was fair compared to competitors, and after being offered a 3 year maintenance plan, I requested adding the 5 year maintenance plan instead. JES said they would contact me every 6 months to slowly adjust the jack beams as needed. Deposit paid, contract signed. Permitting took around a month or so. I have nothing nice to say about the county I live in. They are slow and as they are government entities, inherently and completely inept. I was put on the schedule after a few follow up emails between JES and myself. Install was hopefully a 2 day period, IF, the county finished inspections. Day 1 of install, our installer, foreman Abdul Kargbo came out and got to work. He was ready by the afternoon with intentions of the inspector coming the next day to confirm the footer digs were correct. Next day, a Friday the inspector never came, even though he was scheduled, and the crew sat all day and did nothing all day waiting for him to come. Tuesday, the inspector finally came, albeit late, and approved the footers and Tuesday Abdul and Roman came back to do the work. They worked well into the evening to finish the job. Abdul requested a review and I told him that once the final inspection was approved, I would give one. I IMMEDIATELY noticed a difference in the way the floors felt and sounded. Items that were prone to shaking in cabinets were no longer making noise. Floor creaks that were annoying, but that we had gotten used to were gone. The house felt far more sturdy. My kids incessant stomping no longer shook pictures on the wall. The next day I called Mike back to let him know how everything went and that I was happy. I asked him about the final inspection timeline. Mike asked for a review and I told him the same thing I told Abdul. Once final was approved I would do so. Here begins frustrations for us. I don't hold JES entirely responsible for this however because the county staffed with government workers, I think JES could have been more aggressive on our behalf with the county. I understand JES has a delicate relationship with the counties and have to balance customer expectations with the ability to continue to operate at the behest of the counties they operate within. The county claimed they didn't have an engineering letter. These are basically liability transfers that keep the county inspectors from putting their necks on the line, but still enable to to collect the money. Within the packet that was posted to my door were all the engineering packet that showed the math, plans and a letter with a certification stamp. We had to go back and forth with JES and the county ourselves to get this moving faster. I do not believe the county didn't have this letter, or at bare minimum have enough to approve the project. I do know the county is inept. County approved the project in spite of them saying they didn't have plans. Which were included in the packet taped to my door. Due to my disgust with government, JES still gets a 5 star, regardless of the frustrations we had to deal with. Thanks Mike, Abdul and all the JES crew. It was great working with you. See you in 6 months for the check up!

Justin Heflin

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They did a wonderful job, went above and beyond, and I would highly recommend them.

They did a wonderful job, went above and beyond, and I would highly recommend them.

Monica Sheppard

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Appreciated Christian Distler-Caravetta for putting me at ease and walking me through his process. He was professional, truthful and not…

Appreciated Christian Distler-Caravetta for putting me at ease and walking me through his process. He was professional, truthful and not out just to get my money.

Courtney Ferrell

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I had the best inspector from JES, Andre Williams. He was prompt, professional and very knowledgeable. Andre gave me some great advice…

I had the best inspector from JES, Andre Williams. He was prompt, professional and very knowledgeable. Andre gave me some great advice regarding things that I should keep an eye on. It was a pleasure to meet Andre and a pleasure to work with JES

Julia C

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Booked an estimate for some work in a crawl space at a home in WV. Rick Smith showed up but was unable to provide an estimate due to…

Booked an estimate for some work in a crawl space at a home in WV. Rick Smith showed up but was unable to provide an estimate due to clearance within the crawl space. He was able to answer a few questions and provide some guidance on how to move forward. It was unfortunate that we were unable to obtain service from this company.

Alex Ransom

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Great job by the team installing a new drain in the yard. Replacing an 30year old french drain. The team was friendly, timely, and very…

Great job by the team installing a new drain in the yard. Replacing an 30year old french drain. The team was friendly, timely, and very neat with the work. Great work by foreman Jaime Castillo and team Angel Molina and Erick Morales. My back still hurts from watching them move all those rocks.

Emery C.

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Joe came by and did the free inspection. He was extremely thorough and sat down with me to go over every aspect of the inspection so I…

Joe came by and did the free inspection. He was extremely thorough and sat down with me to go over every aspect of the inspection so I knew what to expect as well as allowing him to know my expectations/concerns. He provided and explained what he found as well as provided me with my options. Great customer service.

Ryan Roberson

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Lee arrived on time and explained what he was going to do. Afterwards provided me with not just pictures and a detailed quote but also…

Lee arrived on time and explained what he was going to do. Afterwards provided me with not just pictures and a detailed quote but also showed me what was wrong and what was going to be done.

Elaine Burrows

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Very knowledgeable and honest. A pleasure to deal with

Very knowledgeable and honest. A pleasure to deal with

RANDALL WILSON

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I had foundation issues in my home and contacted Alpha Foundations. Dylan *. and his team came to the rescue. Dylan was very…

I had foundation issues in my home and contacted Alpha Foundations. Dylan *. and his team came to the rescue. Dylan was very professional and explained all procedures before, during and after. In addition, sent photos of all of the work. Nick *., Max *. and Jack *. did an excellent job and thoroughly cleaned up after. Would recommend this team for anyone needing their services.

Gloria C

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MY NAME IS CALVIN,JUST WANT TO THANK THE MEN ROBERTO, JOSE MARTINEZ FOR THE EXCELLENT WORK THEY DID INSTALLING JACKS UNDER MY FLOORS THAT…

MY NAME IS CALVIN,JUST WANT TO THANK THE MEN ROBERTO, JOSE MARTINEZ FOR THE EXCELLENT WORK THEY DID INSTALLING JACKS UNDER MY FLOORS THAT WERE SINKING,THANK YOU GUYS, AND THANK YOU JES

Calvin Horton

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Ray was extremely helpful and answered all my questions!

Ray was extremely helpful and answered all my questions!

Amy Kelley

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Austin and Dakota did a fabolulous job with the concrete lifting on my front walk and stairway. They described the process thoroughly and…

Austin and Dakota did a fabolulous job with the concrete lifting on my front walk and stairway. They described the process thoroughly and answered all of my questions so that I had a complete understanding. They were professional and courteous and completed the job expeditiously. Amazing job.

Lynne Moore

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This is our second time working with A1 our technicians Patrick Glenn and James Wright were polite and professional, explained the problem…

This is our second time working with A1 our technicians Patrick Glenn and James Wright were polite and professional, explained the problem well and worked quickly. I’m very pleased and will continue to use A1 for our plumbing needs.

Tierra Davila

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