Nags Head NC

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I enjoyed working with the JES crew, consisting of A. Grant, G. Peoples, T. Griffin and M. Usury. I am pleased to share my positive…

I enjoyed working with the JES crew, consisting of A. Grant, G. Peoples, T. Griffin and M. Usury. I am pleased to share my positive experience. They called to confirm their arrival an hour in advance, which I appreciated, and they arrived promptly. Their unwavering dedication was evident as they worked professionally for over six hours, demonstrating a solid commitment to quality. The team's attention to detail was commendable, particularly in their prep work and care for protecting the interior space, as well as in the installation and cleanup processes. I was particularly impressed by the team's exceptional communication and collaboration skills, which played a significant role in the project's success. I highly recommend this crew for their professionalism and expertise. Their work was aligned with the sales agent's plan, and I am extremely satisfied with the results, particularly the entire project life cycle . DL Booker

Donn Booker, Sr.

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I enjoyed working with the JES crew, consisting of A. Grant, G. Peoples, T. Griffin and M. Usury. I am pleased to share my positive…

I enjoyed working with the JES crew, consisting of A. Grant, G. Peoples, T. Griffin and M. Usury. I am pleased to share my positive experience. They called to confirm their arrival an hour in advance, which I appreciated, and they arrived promptly. Their unwavering dedication was evident as they worked professionally for over six hours, demonstrating a solid commitment to quality. The team's attention to detail was commendable, particularly in their prep work and care for protecting the interior space, as well as in the installation and cleanup processes. I was particularly impressed by the team's exceptional communication and collaboration skills, which played a significant role in the project's success. I highly recommend this crew for their professionalism and expertise. Their work was aligned with the sales agent's plan, and I am extremely satisfied with the results, particularly the entire project life cycle . DL Booker

Donn Booker, Sr

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Our house was starting to make noises and I noticed drywall cracks. At first I assumed this was from my dinosaur footed stomping children…

Our house was starting to make noises and I noticed drywall cracks. At first I assumed this was from my dinosaur footed stomping children but these symptoms kept getting worse and so I decided it was time to start researching options. After a few google searches and reviews I reached out to JES and a few competitors. Mike Mele came out and sat with me and I explained to him what we were experiencing. He walked me around the house and showed me what was happening and where. He tested with a laser level and proved that the back side of our house was sinking and then we went into the crawl space. Mike inspected all of the support beams and showed me exactly where there was separation from the beams and how it was affecting the house. I was given a presentation of what JES could and would do. Mike explained to me that their system does not guarantee the house being level, but that the house would not sink any further. Price was fair compared to competitors, and after being offered a 3 year maintenance plan, I requested adding the 5 year maintenance plan instead. JES said they would contact me every 6 months to slowly adjust the jack beams as needed. Deposit paid, contract signed. Permitting took around a month or so. I have nothing nice to say about the county I live in. They are slow and as they are government entities, inherently and completely inept. I was put on the schedule after a few follow up emails between JES and myself. Install was hopefully a 2 day period, IF, the county finished inspections. Day 1 of install, our installer, foreman Abdul Kargbo came out and got to work. He was ready by the afternoon with intentions of the inspector coming the next day to confirm the footer digs were correct. Next day, a Friday the inspector never came, even though he was scheduled, and the crew sat all day and did nothing all day waiting for him to come. Tuesday, the inspector finally came, albeit late, and approved the footers and Tuesday Abdul and Roman came back to do the work. They worked well into the evening to finish the job. Abdul requested a review and I told him that once the final inspection was approved, I would give one. I IMMEDIATELY noticed a difference in the way the floors felt and sounded. Items that were prone to shaking in cabinets were no longer making noise. Floor creaks that were annoying, but that we had gotten used to were gone. The house felt far more sturdy. My kids incessant stomping no longer shook pictures on the wall. The next day I called Mike back to let him know how everything went and that I was happy. I asked him about the final inspection timeline. Mike asked for a review and I told him the same thing I told Abdul. Once final was approved I would do so. Here begins frustrations for us. I don't hold JES entirely responsible for this however because the county staffed with government workers, I think JES could have been more aggressive on our behalf with the county. I understand JES has a delicate relationship with the counties and have to balance customer expectations with the ability to continue to operate at the behest of the counties they operate within. The county claimed they didn't have an engineering letter. These are basically liability transfers that keep the county inspectors from putting their necks on the line, but still enable to to collect the money. Within the packet that was posted to my door were all the engineering packet that showed the math, plans and a letter with a certification stamp. We had to go back and forth with JES and the county ourselves to get this moving faster. I do not believe the county didn't have this letter, or at bare minimum have enough to approve the project. I do know the county is inept. County approved the project in spite of them saying they didn't have plans. Which were included in the packet taped to my door. Due to my disgust with government, JES still gets a 5 star, regardless of the frustrations we had to deal with. Thanks Mike, Abdul and all the JES crew. It was great working with you. See you in 6 months for the check up!

Justin Heflin

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Very professional, polite, scheduled time was perfect, quality work. Thank you ? Ps thank Justin. ?

Very professional, polite, scheduled time was perfect, quality work. Thank you ? Ps thank Justin. ?

walter white

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Booked an estimate for some work in a crawl space at a home in WV. Rick Smith showed up but was unable to provide an estimate due to…

Booked an estimate for some work in a crawl space at a home in WV. Rick Smith showed up but was unable to provide an estimate due to clearance within the crawl space. He was able to answer a few questions and provide some guidance on how to move forward. It was unfortunate that we were unable to obtain service from this company.

Alex Ransom

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I had my crawl space encapsulated. We had a problem with moisture seeping through the cement blocks of the crawl space, which then allowed…

I had my crawl space encapsulated. We had a problem with moisture seeping through the cement blocks of the crawl space, which then allowed mold to grow. Freddy, Jesus, and Juan did a great job with the installation. They were efficient and the process only took a few hours. Justin the electrician was also really great. And Steven our salesman was very helpful and informative. The price was fair too. I would recommend JES Foundation if you need your crawl space encapsulated.

Marissa Norton

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Everything from initial consultation to the work done on 3/26 was great! Very professional. Looking forward to having trench filled in soon!…

Everything from initial consultation to the work done on 3/26 was great! Very professional. Looking forward to having trench filled in soon!! So glad to have the work done. Will recommend A1 to anyone needing plumbing services.

Carol Devine

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Couldnt be happier with the project quality and communication from the workers on sight. The crawl space encapsulation looked very…

Couldnt be happier with the project quality and communication from the workers on sight. The crawl space encapsulation looked very meticulously combed over and done with care and skill, the drain lines dug outside were also done with superb quality but the highlight of the project was without a doubt the workers. Reed Norvell, Charles Simmons, and Darin Harris were incredible workers that were extremely polite and transparent about the state of the job as they relayed regular updates. They were all hospitable, and great at making sure we actively understood what was going on every step of the way not to mention how pleasent and enjoyable they were to talk to. Even with a project this vital and expensive its really the quality of the people and how much you can tell they are putting in that make it a great job and these three workers were truly great, really could not ask for more.

joel hyden

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They completed the project within the scope of work and for price agreed to.

They completed the project within the scope of work and for price agreed to.

Stephen Farnett

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I had a subsidence problem that was addressed by a multi-pronged approach, a series of push piers to stabilize the perimeter of the…

I had a subsidence problem that was addressed by a multi-pronged approach, a series of push piers to stabilize the perimeter of the foundation and central supports to level central beams of my home's frame. The house is now stable. The crews that did the site work were careful of my property, courteous, and showed no aversion nor complaint to go the extra mile to hand dig where it was obvious that the heavy equipment could not be brought into my fenced-in property. The communication throughout the process was great and sales support was responsive and helpful. This company hires, respects, and assists veterans.

marcia morris

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We think Max was terrific! He explained everything very well, made sure we were comfortable with everything, before jumping into what the…

We think Max was terrific! He explained everything very well, made sure we were comfortable with everything, before jumping into what the job would cost. Explaining the cost benefit was very enlightening. We couldn't be more happy.

David P

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He was very professional and polite.

He was very professional and polite.

william campbell

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CJ was so great. Professional, quick, and very knowledgeable.

CJ was so great. Professional, quick, and very knowledgeable.

Casey Colello

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Andre Williams was outstanding!

Andre Williams was outstanding!

Arlethia Monroe

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Austin & Brian did an amazing job for us, they were friendly & informative & walked us thru every step they did!

Austin & Brian did an amazing job for us, they were friendly & informative & walked us thru every step they did!

Robert Foreback

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Brian C. , Torian W, Fred J. These 3 men did an excellent job of waterproofing my crawl space and garage. They worked 3 days and explained…

Brian C. , Torian W, Fred J. These 3 men did an excellent job of waterproofing my crawl space and garage. They worked 3 days and explained all to me. I highly recommend a raise for them They are excellent workers for your company. I'm VERY PLEASED. AL ARRINGTON

Al Arrington

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My experience with A1 was exceptional. The technician, Chris, efficiently diagnosed and resolved our issues within an acceptable timeframe …

My experience with A1 was exceptional. The technician, Chris, efficiently diagnosed and resolved our issues within an acceptable timeframe and to a high standard of quality.

Ryan Stewart

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Our cellar never looked better!

Our cellar never looked better!

Karl Huemmrich

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Excellent experience. Chris is friendly and professional. He got the job done quickly. I would recommend A1 to anyone.

Excellent experience. Chris is friendly and professional. He got the job done quickly. I would recommend A1 to anyone.

Christine Bhagadia

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We had 17 piers installed to stabilize our foundation. Rudy Gonzalez, and his crew of Jose Reyes, and Jose Cruz from the Manassas office…

We had 17 piers installed to stabilize our foundation. Rudy Gonzalez, and his crew of Jose Reyes, and Jose Cruz from the Manassas office did an excellent job. Very friendly, diligent, and responsive.

Mike Riley

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