Heathsville VA

• 5/
• 5/
• 5/
• 5/
• 5/

Joe York is the best guy you got and he needs a raise. He came in and assessed my house and helped waterproof my basement 10 out of 10!!

Joe York is the best guy you got and he needs a raise. He came in and assessed my house and helped waterproof my basement 10 out of 10!!

Vernon Johnson

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Jay came out to my house to conduct a free estimate to see if some of the cracks in my foundation were symptomatic of a larger problem, or…

Jay came out to my house to conduct a free estimate to see if some of the cracks in my foundation were symptomatic of a larger problem, or were anything to worry about. He was very professional, took some measurements – including with a laser level – and looked around for any additional signs of a foundation issue. He took the time to explain things to me, and really helped me understand my foundation, terminology, and things to watch for! He helped to point out that I wasn't in any danger from the issues I saw, and gave me helpful advice on ways to make sure it stays that way! Would highly recommend JES to anyone (and would come back to them if I ever have any other issues), but especially would recommend to first time homeowners who have questions and want a straight up and honest answer on their issues!

Marshall Grimard

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

I had 3 intelijacks installed in a day w/ minimal cleanup. They were friendly, efficient and knew how to do this based on engineering…

I had 3 intelijacks installed in a day w/ minimal cleanup. They were friendly, efficient and knew how to do this based on engineering plans. Jesus Baires, Freddy & Walter Zavaleta know what they are doing so if they arrive, . . . . you are in good hands. They cleared up my misunderstanding and were very understanding. The cost of installing is a bit pricey but it will be done safely and at code. Get Gerald to do your estimate and engineering. He knows his stuff!

A Howe

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

It was a pleasure to meet Jeanne. She evaluated the area that needs repair and also the house and area around the house. She thoroughly…

It was a pleasure to meet Jeanne. She evaluated the area that needs repair and also the house and area around the house. She thoroughly explained what JES does. She gave us a quote and she was very professional.

Grace

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Cody McCarter was very professional and helpful in explaining what it would take to repair the foundation. He also explained that pipes,…

Cody McCarter was very professional and helpful in explaining what it would take to repair the foundation. He also explained that pipes, vents and electrical wires that would need to be moved. Mr McCarter went above to clarify what needed to be done.

Theresa Eppolito

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Crew of Agustin, Eduardo and Jorge did great work. Very professional and knowledgeable. Boards on two deacks had to be removed to get…

Crew of Agustin, Eduardo and Jorge did great work. Very professional and knowledgeable. Boards on two deacks had to be removed to get equipment ser up. Replaced so you couldn't tell they had been removed. Clean up after the project was just about invisible.

Rick Willis

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Lee came into my place and fixed my leak in a safe timely manner. Lee was such a nice person, very polite and friendly! Lee knows his job & …

Lee came into my place and fixed my leak in a safe timely manner. Lee was such a nice person, very polite and friendly! Lee knows his job & is very hard working! Please ask for Lee

Dimonte' Carr

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Scott was very professional and answered all my questions. Very refreshing to have such nice customer service. Thank you.

Scott was very professional and answered all my questions. Very refreshing to have such nice customer service. Thank you.

Anonymous Author

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Maynor, Osman and Jose did a great job- communicating well, working hard, doing the job properly and finishing sooner than expected. ??

Maynor, Osman and Jose did a great job- communicating well, working hard, doing the job properly and finishing sooner than expected. ??

Debbie Rosner

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Jose Lopez, Victorino joya and Ernesto Castillo were fantastic and completed the job on time and did an awesome job explaining and cleaning …

Jose Lopez, Victorino joya and Ernesto Castillo were fantastic and completed the job on time and did an awesome job explaining and cleaning up.

Mike grundy

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

We just got out inspection and scheduled all within 30 minutes. PERFECT for our needs. A simple platform correction job and it will be…

We just got out inspection and scheduled all within 30 minutes. PERFECT for our needs. A simple platform correction job and it will be completed within 4 days. Thank You Joe McCullough.

Donald Carlson

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

After Abdul did a thorough inspection and explained the issues he found, he provided a comprehensive explanation of the proposed work to be …

After Abdul did a thorough inspection and explained the issues he found, he provided a comprehensive explanation of the proposed work to be done and answered all my questions. Abdul was very professional and competent. I look forward to working with him on the repairs to my foundation.

Elle Edmiston

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Our house was starting to make noises and I noticed drywall cracks. At first I assumed this was from my dinosaur footed stomping children…

Our house was starting to make noises and I noticed drywall cracks. At first I assumed this was from my dinosaur footed stomping children but these symptoms kept getting worse and so I decided it was time to start researching options. After a few google searches and reviews I reached out to JES and a few competitors. Mike Mele came out and sat with me and I explained to him what we were experiencing. He walked me around the house and showed me what was happening and where. He tested with a laser level and proved that the back side of our house was sinking and then we went into the crawl space. Mike inspected all of the support beams and showed me exactly where there was separation from the beams and how it was affecting the house. I was given a presentation of what JES could and would do. Mike explained to me that their system does not guarantee the house being level, but that the house would not sink any further. Price was fair compared to competitors, and after being offered a 3 year maintenance plan, I requested adding the 5 year maintenance plan instead. JES said they would contact me every 6 months to slowly adjust the jack beams as needed. Deposit paid, contract signed. Permitting took around a month or so. I have nothing nice to say about the county I live in. They are slow and as they are government entities, inherently and completely inept. I was put on the schedule after a few follow up emails between JES and myself. Install was hopefully a 2 day period, IF, the county finished inspections. Day 1 of install, our installer, foreman Abdul Kargbo came out and got to work. He was ready by the afternoon with intentions of the inspector coming the next day to confirm the footer digs were correct. Next day, a Friday the inspector never came, even though he was scheduled, and the crew sat all day and did nothing all day waiting for him to come. Tuesday, the inspector finally came, albeit late, and approved the footers and Tuesday Abdul and Roman came back to do the work. They worked well into the evening to finish the job. Abdul requested a review and I told him that once the final inspection was approved, I would give one. I IMMEDIATELY noticed a difference in the way the floors felt and sounded. Items that were prone to shaking in cabinets were no longer making noise. Floor creaks that were annoying, but that we had gotten used to were gone. The house felt far more sturdy. My kids incessant stomping no longer shook pictures on the wall. The next day I called Mike back to let him know how everything went and that I was happy. I asked him about the final inspection timeline. Mike asked for a review and I told him the same thing I told Abdul. Once final was approved I would do so. Here begins frustrations for us. I don't hold JES entirely responsible for this however because the county staffed with government workers, I think JES could have been more aggressive on our behalf with the county. I understand JES has a delicate relationship with the counties and have to balance customer expectations with the ability to continue to operate at the behest of the counties they operate within. The county claimed they didn't have an engineering letter. These are basically liability transfers that keep the county inspectors from putting their necks on the line, but still enable to to collect the money. Within the packet that was posted to my door were all the engineering packet that showed the math, plans and a letter with a certification stamp. We had to go back and forth with JES and the county ourselves to get this moving faster. I do not believe the county didn't have this letter, or at bare minimum have enough to approve the project. I do know the county is inept. County approved the project in spite of them saying they didn't have plans. Which were included in the packet taped to my door. Due to my disgust with government, JES still gets a 5 star, regardless of the frustrations we had to deal with. Thanks Mike, Abdul and all the JES crew. It was great working with you. See you in 6 months for the check up!

Justin Heflin

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Very knowledgeable and honest. A pleasure to deal with

Very knowledgeable and honest. A pleasure to deal with

RANDALL WILSON

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Shannon did a great job on his inspection. Polite, thorough, with only the most appropriate amount of sales pitch for same day discount….

Shannon did a great job on his inspection. Polite, thorough, with only the most appropriate amount of sales pitch for same day discount. Also found some issues I wasn’t aware of and was able to back up what he found. When I’m ready to pull the trigger, JES will definitely be in the running.

Matthew Shallbetter

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

James Cook has been great. He is honest and very timely in responding. He makes a bad crawl space experience a little easier because there…

James Cook has been great. He is honest and very timely in responding. He makes a bad crawl space experience a little easier because there is no run around and he is too the point and works with you.

Kim Toone

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

JES was easy to work with and very professional from the information session through the final recap. I worked with Paul Kelly on the…

JES was easy to work with and very professional from the information session through the final recap. I worked with Paul Kelly on the details and the crew of Derrick Trask, Eric Amdrades, and Ulises Fuentes were on time, nice, thorough, showed me the completed product, and cleaned up nicely.

Steve McNamee

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Celeste from JES went above and beyond. After having plumbers here multiple times, no one got to the root of our problem until Celeste got …

Celeste from JES went above and beyond. After having plumbers here multiple times, no one got to the root of our problem until Celeste got here and spent a great deal of time crawling under our house to find the problem. It’s been years that we’ve been trying to figure out why our basement is wet, and no one else could figure it out. I am so grateful for Celeste and JES. They are truly committed to finding solutions. I cannot say enough – absolutely excellent!!!

Stacy Schaefer

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

5 stars for Mitchell on the estimate he did today. I haven't got the work done yet so fingers crossed.

5 stars for Mitchell on the estimate he did today. I haven't got the work done yet so fingers crossed.

Bee Kind

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

JES encapsulated my crawl space (including a dehumidifier) and waterproofed one side of my house's foundation. The crew: Daniel Yacila,…

JES encapsulated my crawl space (including a dehumidifier) and waterproofed one side of my house's foundation. The crew: Daniel Yacila, Alexander Falcon, and Pedro Llontop did an outstanding job. They were professional, courteous, hardworking, accommodating, thorough, and very friendly. The quality of their work was excellent. I would be happy to do business with this crew in the future. JES also elevated my front porch and sidewalk and that crew exhibited the same attributes.

David Carroll

View Review

See full review