Palmyra VA

• 5/
• 5/
• 5/
• 5/
• 5/

This is for the workers. They were polite, very helpful and they worked so hard getting my house jacked up and secured all with me living…

This is for the workers. They were polite, very helpful and they worked so hard getting my house jacked up and secured all with me living in it. They helped to move stuff around for me, so they could take up floors. I can’t say enough good things about Walter Z. Yzquierdo, Freddy Zavaleta, Walter Zavaleta and the rest of their crew.

Lori Hall

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

John Trak was professional and informative. He was able to give us peace of mind and tell us our concerns were not structural issues. We…

John Trak was professional and informative. He was able to give us peace of mind and tell us our concerns were not structural issues. We will be calling them (and him) should that change in the future.

Jackie Keith

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Dustin Gee, Jordan Mccalb, Dylan Loving were awesome, very communicative and helpful.

Dustin Gee, Jordan Mccalb, Dylan Loving were awesome, very communicative and helpful.

Sean Morrow

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

What an awesome job JES did on our cellar encapsulation! From the start to the end nothing but a positive experience. Thank you Mike…

What an awesome job JES did on our cellar encapsulation! From the start to the end nothing but a positive experience. Thank you Mike Burgess and Jose Lopez for helping us continue to make our home beautiful

Christine Costello

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Bruce Chance, Havier Hernandez, Henry and Diego Ayala were timely and did a great job relocating the sump pump drain. JES has the best…

Bruce Chance, Havier Hernandez, Henry and Diego Ayala were timely and did a great job relocating the sump pump drain. JES has the best customer service and professionals. They do the job right and cleanup after themselves.

Zyon A.

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Work technician David Gaskins was very professional and helpful the work could not be completed but through his professional experience…

Work technician David Gaskins was very professional and helpful the work could not be completed but through his professional experience and advise I am being referred to a construction engineer

Raymond Holland

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Blake Snidow was very friendly and professional expertise to explain the problem clearly and solution.

Blake Snidow was very friendly and professional expertise to explain the problem clearly and solution.

Tejo Venkat

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Jeff Doyle came and inspected the issues with our house floor sag. He was incredible helpful and thorough explaining what the issues were…

Jeff Doyle came and inspected the issues with our house floor sag. He was incredible helpful and thorough explaining what the issues were and how they could be fixed. He laid everything out in a very easy to understand and open manner. Highly recommend!

Joshua Wilson

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Brian was great and took time to work with us and our budget!

Brian was great and took time to work with us and our budget!

Tulasi Rai

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Jordan was professional, proficient, prompt,thorough and informative with the issue we needed addressed and we look forward to calling him…

Jordan was professional, proficient, prompt,thorough and informative with the issue we needed addressed and we look forward to calling him for any future work

Paul Hicks

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Our house was starting to make noises and I noticed drywall cracks. At first I assumed this was from my dinosaur footed stomping children…

Our house was starting to make noises and I noticed drywall cracks. At first I assumed this was from my dinosaur footed stomping children but these symptoms kept getting worse and so I decided it was time to start researching options. After a few google searches and reviews I reached out to JES and a few competitors. Mike Mele came out and sat with me and I explained to him what we were experiencing. He walked me around the house and showed me what was happening and where. He tested with a laser level and proved that the back side of our house was sinking and then we went into the crawl space. Mike inspected all of the support beams and showed me exactly where there was separation from the beams and how it was affecting the house. I was given a presentation of what JES could and would do. Mike explained to me that their system does not guarantee the house being level, but that the house would not sink any further. Price was fair compared to competitors, and after being offered a 3 year maintenance plan, I requested adding the 5 year maintenance plan instead. JES said they would contact me every 6 months to slowly adjust the jack beams as needed. Deposit paid, contract signed. Permitting took around a month or so. I have nothing nice to say about the county I live in. They are slow and as they are government entities, inherently and completely inept. I was put on the schedule after a few follow up emails between JES and myself. Install was hopefully a 2 day period, IF, the county finished inspections. Day 1 of install, our installer, foreman Abdul Kargbo came out and got to work. He was ready by the afternoon with intentions of the inspector coming the next day to confirm the footer digs were correct. Next day, a Friday the inspector never came, even though he was scheduled, and the crew sat all day and did nothing all day waiting for him to come. Tuesday, the inspector finally came, albeit late, and approved the footers and Tuesday Abdul and Roman came back to do the work. They worked well into the evening to finish the job. Abdul requested a review and I told him that once the final inspection was approved, I would give one. I IMMEDIATELY noticed a difference in the way the floors felt and sounded. Items that were prone to shaking in cabinets were no longer making noise. Floor creaks that were annoying, but that we had gotten used to were gone. The house felt far more sturdy. My kids incessant stomping no longer shook pictures on the wall. The next day I called Mike back to let him know how everything went and that I was happy. I asked him about the final inspection timeline. Mike asked for a review and I told him the same thing I told Abdul. Once final was approved I would do so. Here begins frustrations for us. I don't hold JES entirely responsible for this however because the county staffed with government workers, I think JES could have been more aggressive on our behalf with the county. I understand JES has a delicate relationship with the counties and have to balance customer expectations with the ability to continue to operate at the behest of the counties they operate within. The county claimed they didn't have an engineering letter. These are basically liability transfers that keep the county inspectors from putting their necks on the line, but still enable to to collect the money. Within the packet that was posted to my door were all the engineering packet that showed the math, plans and a letter with a certification stamp. We had to go back and forth with JES and the county ourselves to get this moving faster. I do not believe the county didn't have this letter, or at bare minimum have enough to approve the project. I do know the county is inept. County approved the project in spite of them saying they didn't have plans. Which were included in the packet taped to my door. Due to my disgust with government, JES still gets a 5 star, regardless of the frustrations we had to deal with. Thanks Mike, Abdul and all the JES crew. It was great working with you. See you in 6 months for the check up!

Justin Heflin

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

We are incredibly happy with the work JES performed for us. Top notch from the Inspection/Estimate (Chad) to the work performed! Eduardo…

We are incredibly happy with the work JES performed for us. Top notch from the Inspection/Estimate (Chad) to the work performed! Eduardo Copado, Juan Mata and Jose Flores were awesome! They had the job done in 3 days! We highly recommend JES! Thank you team!

Susan Berg

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Eric from JEFS was great to chat with. He was prompt, thorough, and patient with explaining his suggestions.

Eric from JEFS was great to chat with. He was prompt, thorough, and patient with explaining his suggestions.

Akhi Johnson

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

The team (Antoine, Troy, and Gerald) was polite, very respectful, and patient. They answered all my questions and were knowledgeable about…

The team (Antoine, Troy, and Gerald) was polite, very respectful, and patient. They answered all my questions and were knowledgeable about what they were doing. The work looks good and if needed I would use them again without question.

Jose Flores

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Chad Freitag from JES provided me an in-depth proposal for the required work to encapsulate my crawl space. Hi knowledge and expertise far…

Chad Freitag from JES provided me an in-depth proposal for the required work to encapsulate my crawl space. Hi knowledge and expertise far exceeded what others have presented in the past.

Steve Morgan

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Michael Berger was my inspector he was very helpful very professional and very informative. A five star experience!

Michael Berger was my inspector he was very helpful very professional and very informative. A five star experience!

Karen Gooden

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Blake Snidow was Great! Appreciate his time for coming out. Very professional and gave me an insight to my problem. Thank you so much!

Blake Snidow was Great! Appreciate his time for coming out. Very professional and gave me an insight to my problem. Thank you so much!

B A

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Two ???? ?

Two ???? ?

Larry Clark

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

James did an amazing job!!!!

James did an amazing job!!!!

Skylar Grady

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Great company!

Great company!

Aldo N Tamis

View Review

See full review