Newport News VA

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I am only giving Ground Works a 4 star review because of the Gentleman who did the job. Kidd Smith and the crew he was with did AMAZING…

I am only giving Ground Works a 4 star review because of the Gentleman who did the job. Kidd Smith and the crew he was with did AMAZING work and were extremely helpful and respectful in every way!!! I can’t say enough about how amazing their work was. When it comes to the actual company itself they are very arrogant, never did I receive a call back when I needed to speak with them. I had contacted them 2x and NOT ONCE did they return my calls or even acknowledge that I had called. The supervisor “Dan,” was very arrogant on the phone when he accused me of trying to not pay!! Then a Kate called me not long after asking about payment and was not very nice and obviously can’t hear. I explained that when the job was finished I would then write out the check for the remaining balance and that paying over the phone through debit or credit card was not an option. This was explained from the beginning when I sat down and signed all the paperwork and contract. They are not very professional and they definitely don’t know how to communicate between themselves or with clients!!! Kidd Smith and crew Thank you for the AMAZING job done on my sidewalk!!!!

Jennifer Funchion

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Great service. Took less than two hours and the driveway now lines up perfectly with the sidewalk that had sunken down.

Great service. Took less than two hours and the driveway now lines up perfectly with the sidewalk that had sunken down.

Alan Fortine

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Rick of JES spent two hours of his Saturday going over my situation at my home. His analysis was detailed and thoroghly explained. I'm…

Rick of JES spent two hours of his Saturday going over my situation at my home. His analysis was detailed and thoroghly explained. I'm more than grateful and will be using his services.

JIM OFFUTT

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We had an outstanding experience. Justin Basile was knowledgeable and professional. His input was invaluable to us. We will use JES again.

We had an outstanding experience. Justin Basile was knowledgeable and professional. His input was invaluable to us. We will use JES again.

Brian Smith

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Very good service. Professional fast and very clean the work that they did in my house. John Recter Mohammad and paibai Well done ? They…

Very good service. Professional fast and very clean the work that they did in my house. John Recter Mohammad and paibai Well done ? They explain to me the process and answer all my questions and concerns. Very well done ?

Abigail Fernandez

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Gaston and Santos really fixed a really tough situation due to some miscommunication with the office. Santos Cruz, Larry Robinson Sr, Tarik,…

Gaston and Santos really fixed a really tough situation due to some miscommunication with the office. Santos Cruz, Larry Robinson Sr, Tarik, Desean Pole and Joel Grade left our property in great shape. The other crew worked hard including Keilan and Shane. We had to iron out some issues, but the GM Ryan was gracious and responded to our feedback. Also, Aric Banks was the MVP providing a good estimate and working to communicate throughout the process.

Victor Rhee

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Had my annual service completed today. The service technician Ethan Looney was outstanding and explained each step as he was doing it….

Had my annual service completed today. The service technician Ethan Looney was outstanding and explained each step as he was doing it. Ethan provided great customer service. Highly recommend JES.

Stacy Kedigh

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Jeff Oliver certified field inspector visited my home recently, He was very informative and kind. I appreciated his level of knowledge and…

Jeff Oliver certified field inspector visited my home recently, He was very informative and kind. I appreciated his level of knowledge and that he was willing to share

Sonya Adams-Rhinehart

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John was on time, friendly professional and knowledgeable. He very quickly quickly diagnosed our problem and corrected it swiftly and…

John was on time, friendly professional and knowledgeable. He very quickly quickly diagnosed our problem and corrected it swiftly and inexpensively. I would highly recommend using his services

Joel Walker

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Cody came out for my yearly inspection and was able to fix my issues on the spot. Always great, fast and friendly service with JES

Cody came out for my yearly inspection and was able to fix my issues on the spot. Always great, fast and friendly service with JES

Tonya Hunter

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Jesse came out when booked, was in contact with me on the way here, was friendly, gave a prompt estimate, and conducted himself…

Jesse came out when booked, was in contact with me on the way here, was friendly, gave a prompt estimate, and conducted himself professionally, including with post-estimate texts.

Mary Mary

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JES and their Certified Field Inspector, Jeff Doyle, have been fantastic to work with. Professional, educational and patient with answering …

JES and their Certified Field Inspector, Jeff Doyle, have been fantastic to work with. Professional, educational and patient with answering all of our questions. We are looking forward to have them to our foundation repair and will let everyone know how they do.

Bill Winters

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Mike, Marquis, and William were very efficient and friendly, and Mike went out of his way to make sure I understood everything about the…

Mike, Marquis, and William were very efficient and friendly, and Mike went out of his way to make sure I understood everything about the sump pump they installed. I really appreciate their friendliness and professionalism. I wouldn't hesitate to recommend JES to our neighbors.

Amal M.

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Within three days of calling, JES had Chad onsite to do a thorough inspection. Based on our introductory conversation, I could tell Chad…

Within three days of calling, JES had Chad onsite to do a thorough inspection. Based on our introductory conversation, I could tell Chad was very knowledgeable and experienced. He spent nearly two hours inspecting my home to identify the cause of the issue I was experiencing. Upon completion, Chad informed me that he and JES could not help. They couldn't help because the problem was not with my basement or foundation walls. Rather he pointed out two downspouts and a grading issue under the down spouts that were caus of my issues. It is not very often I have run across a true professional like Chad who did not put profit over honesty. Because he was honest, I have likely kept thousands of dollars in my pockets and JES Foundation Repair has earned my respect, my honest review, and all future references I make for them to friends and family in the area with foundation issues. Thank you Chad and JES for your ethics, honesty, and promptness! – Dave H

Dave Hoon

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I recently had Celeste Curlee from JES out to my home in Frederick County, MD for an inspection related to a foundation and concrete repair …

I recently had Celeste Curlee from JES out to my home in Frederick County, MD for an inspection related to a foundation and concrete repair project, and I couldn’t be more impressed with the experience. Celeste was professional, knowledgeable, and incredibly thorough from start to finish. She took the time to carefully survey the property, explain what she was seeing, and walk me through the underlying issues in a way that was clear and easy to understand—no jargon, no pressure, just honest expertise. What stood out most was her attention to detail and her willingness to answer every question I had. She made sure I fully understood both the condition of my foundation and the recommended solutions, including why they mattered long-term. It’s rare to find someone who combines technical knowledge with such strong communication skills. If you’re in the Frederick County area and need an evaluation for foundation or concrete work, I highly recommend asking for Celeste. She made what could have been a stressful process feel straightforward and manageable.

Tony Johnson

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Ray was extremely helpful and answered all my questions!

Ray was extremely helpful and answered all my questions!

Amy Kelley

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Had a really informative conversation with Michael Berger about the options for my crawl space. Michael was extremely professional and…

Had a really informative conversation with Michael Berger about the options for my crawl space. Michael was extremely professional and knowledgable.

Vanessa B

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JES Foundation Repair did an awesome job from start to finish. The consultant Joshua Clarke did an excellent job with his presentation. He…

JES Foundation Repair did an awesome job from start to finish. The consultant Joshua Clarke did an excellent job with his presentation. He explained in detail how the process works. I would definitely recommend JES Foundation Repair did.

Paula W.

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JES did an excellent job on our crawl space. We had water accumulating around the whole perimeter of the crawl space. We had also had a…

JES did an excellent job on our crawl space. We had water accumulating around the whole perimeter of the crawl space. We had also had a toilet leak causing black mold, which had been professionally cleaned up, but we wanted fresh insulation. The JES team arrived on schedule and worked diligently to remove the insulation above and the flimsy plastic that covered the earthen floor of the crawl space. They then laid rubber matting and white membrane over the dirt and put thick styrofoam on the walls. They dug a trench around the perimeter and installed 2 sump pumps and 2 humidifiers to deal with future water. Meanwhile a separate team arrived to put foam under our patio to stop it from sliding away from the house. Everyone called before they arrived and each member of this large team was always professional and answered all questions thoroughly. They cleaned up well each day which I thoroughly appreciate. I highly recommend this team of hard workers.

Pam S

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What an awesome job JES did on our cellar encapsulation! From the start to the end nothing but a positive experience. Thank you Mike…

What an awesome job JES did on our cellar encapsulation! From the start to the end nothing but a positive experience. Thank you Mike Burgess and Jose Lopez for helping us continue to make our home beautiful

Christine Costello

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