Haymarket VA

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Codi Martin was very personable, knowledgeable, professional and patient with me. He gave good information, answered questions and…

Codi Martin was very personable, knowledgeable, professional and patient with me. He gave good information, answered questions and educated me on the process/materials. This house is 114 yrs old & needs proper work done. Too many have come in and done sloppy get by work through the yrs my grandma bought it 1974. Codi gave me names & #'s of others that can help with other issues. This was more than I expected, very grateful. I would adopt Codi, he reminds me of my eldest son that passed. Casandra Wichita KS

Casandra Gilbert

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The crew (Osman Oohoq, Abner Gonzalez, Maynor Rubio, Alexandro Vazquez and Cristopher Gonsalez) that worked at my Alps Drive address did an …

The crew (Osman Oohoq, Abner Gonzalez, Maynor Rubio, Alexandro Vazquez and Cristopher Gonsalez) that worked at my Alps Drive address did an excellent job. They were very polite and respectful. I received an update at the end of each day from the crew leader. They finished ahead of time and everything went very smoothly. I would highly recommend JES.

Sue Randlett

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After needing to fix a crack in our foundation that was leaking water into the basement we did our due diligence and scouted several…

After needing to fix a crack in our foundation that was leaking water into the basement we did our due diligence and scouted several estimates. We opted for JES with Rudy Gonzalez and Jose Reyes undertaking the task to complete the repairs. From the moment we met Rudy and Jose they were professional, attentive , and ensured I understood the work prior to starting any repairs. They explained each step of the multi step process and encouraged me to take pictures at each milestone. As the repairs came to a completion Rudy and Jose left the worksite cleaner than when they arrived and put professional touches on the freshly poured concrete. At the end, they again reviewed their work and sought questions. Their customer service was impeccable as they showcased their craftsmanship. Thank you Rudy Gonzalez and Jose Reyes.

Rudy Iturrino

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I've now had JES complete two projects in my exposed crawlspace. Both times, they have added adjustable jacks on top of footers and either…

I've now had JES complete two projects in my exposed crawlspace. Both times, they have added adjustable jacks on top of footers and either replaced a main beam or added a supplemental metal I Beam. I've been extremely impressed with their quality of work, timeliness, and efficiency. They show up ready to work and are sure to ask questions if needed. I spent time with both crews down in the crawl space and appreciated their professionalism and willingness to make things right.Foreman: Jaime CastilloAntonio CanalesJose Rafael GarciaThe only thing I was not pleased with was how little the office side of things kept in touch with me prior to pinning down this second date. I was told on multiple occasions I'd be receiving an update from the office and each time I had to call them. Again, overall I am very happy, hats off to the site workers and everyone I spoke to the in the office was very pleasant, I just wish they had provided more updates without being prompted. Would do business with again in the future.

Jeremy Cappert

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Wes came out to our house around 5pm and was very thorough. It’s one thing to be knowledgeable in your field, but another to transfer that…

Wes came out to our house around 5pm and was very thorough. It’s one thing to be knowledgeable in your field, but another to transfer that knowledge to a customer in a way that builds trust, eases concerns, and helps show how financially feasible a solution can be. He definitely gave us all the information we needed to make an informed decision.

Ashley Mahoney

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Highly recommended ! Good work

Highly recommended ! Good work

Sang P.

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Every interaction I've had with JES — from solving the water problem in my crawl space to a recent inspection visit — has been superb. I …

Every interaction I've had with JES — from solving the water problem in my crawl space to a recent inspection visit — has been superb. I am beyond impressed by the proficiency and professionalism if this company,

Louis Andre

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We met with David P. today. One of the nicest people we have ever met personally or professionally. He was honest, direct, friendly, and…

We met with David P. today. One of the nicest people we have ever met personally or professionally. He was honest, direct, friendly, and took the time to listen to us and explain everything. Thank you to David P. and JES for being truthful, respectful and professional.

M Bess

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Mathew is very knowledgeable and walked us through every step of the process that will take to fix my home. Really appreciate your patience …

Mathew is very knowledgeable and walked us through every step of the process that will take to fix my home. Really appreciate your patience explaining his answers to our questions.

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I highly recommend JES. They were professional though out the entire process. Mr Ochoa, Vazquez and Rubio left my property looking better …

I highly recommend JES. They were professional though out the entire process. Mr Ochoa, Vazquez and Rubio left my property looking better then it was. They proactively brought me out to look at each step of the process explaining the fixes along the way.

Gail Dodd

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Hats off to the awesome crew that raised our foundation this week! They were professional, friendly, worked efficiently, and left my yard…

Hats off to the awesome crew that raised our foundation this week! They were professional, friendly, worked efficiently, and left my yard better than it was before they started. There were a few hiccups in the beginning but our foreman, Manuel Guzman, sorted things out and worked towards the best solution. His team, Jose Cruz, Mayro, and Ruben and him worked so hard. I was truly impressed with their skill and so thankful that this was the crew I got for this job!

Jennifer Miller

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Austin was incredible! Professional and courteous, knows his stuff and was able to answer all of my questions thoroughly. The thing I…

Austin was incredible! Professional and courteous, knows his stuff and was able to answer all of my questions thoroughly. The thing I appreciate the MOST: he was NOT a pushy sales person – when we are ready to get the basement crack done, he’s my first call!

Kerry Medaris

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I am writing to call out the excellent job done on our basement in Staunton by the crew of David Coffer, Bryan Conklin and Taquan McCoy. …

I am writing to call out the excellent job done on our basement in Staunton by the crew of David Coffer, Bryan Conklin and Taquan McCoy. It was a daunting project because of a flooded basement and everything completely iced over. They had to chop a 40 foot path through 6 inch ice to even reach the basement and then they had to drain 3 inches of water before they could start. There was not one word of complaint about any of this and it was truly pleasant just to be around them while they were working. They did a thoroughly professional job and seemed to enjoy doing it. Thanks, guys.

arthur Saby

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Mike Stehman spent a lot of time explaining things in detail. Very professional

Mike Stehman spent a lot of time explaining things in detail. Very professional

Elizabeth Mcgee

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Steven Conlan came or my home for an inspection and he was trustworthy, on time and extremely knowledgeable about the job and detailed…

Steven Conlan came or my home for an inspection and he was trustworthy, on time and extremely knowledgeable about the job and detailed about his findings. Top Notch – Five Stars!!! Highly Recommended.

Derrick Francis

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Our house was starting to make noises and I noticed drywall cracks. At first I assumed this was from my dinosaur footed stomping children…

Our house was starting to make noises and I noticed drywall cracks. At first I assumed this was from my dinosaur footed stomping children but these symptoms kept getting worse and so I decided it was time to start researching options. After a few google searches and reviews I reached out to JES and a few competitors. Mike Mele came out and sat with me and I explained to him what we were experiencing. He walked me around the house and showed me what was happening and where. He tested with a laser level and proved that the back side of our house was sinking and then we went into the crawl space. Mike inspected all of the support beams and showed me exactly where there was separation from the beams and how it was affecting the house. I was given a presentation of what JES could and would do. Mike explained to me that their system does not guarantee the house being level, but that the house would not sink any further. Price was fair compared to competitors, and after being offered a 3 year maintenance plan, I requested adding the 5 year maintenance plan instead. JES said they would contact me every 6 months to slowly adjust the jack beams as needed. Deposit paid, contract signed. Permitting took around a month or so. I have nothing nice to say about the county I live in. They are slow and as they are government entities, inherently and completely inept. I was put on the schedule after a few follow up emails between JES and myself. Install was hopefully a 2 day period, IF, the county finished inspections. Day 1 of install, our installer, foreman Abdul Kargbo came out and got to work. He was ready by the afternoon with intentions of the inspector coming the next day to confirm the footer digs were correct. Next day, a Friday the inspector never came, even though he was scheduled, and the crew sat all day and did nothing all day waiting for him to come. Tuesday, the inspector finally came, albeit late, and approved the footers and Tuesday Abdul and Roman came back to do the work. They worked well into the evening to finish the job. Abdul requested a review and I told him that once the final inspection was approved, I would give one. I IMMEDIATELY noticed a difference in the way the floors felt and sounded. Items that were prone to shaking in cabinets were no longer making noise. Floor creaks that were annoying, but that we had gotten used to were gone. The house felt far more sturdy. My kids incessant stomping no longer shook pictures on the wall. The next day I called Mike back to let him know how everything went and that I was happy. I asked him about the final inspection timeline. Mike asked for a review and I told him the same thing I told Abdul. Once final was approved I would do so. Here begins frustrations for us. I don't hold JES entirely responsible for this however because the county staffed with government workers, I think JES could have been more aggressive on our behalf with the county. I understand JES has a delicate relationship with the counties and have to balance customer expectations with the ability to continue to operate at the behest of the counties they operate within. The county claimed they didn't have an engineering letter. These are basically liability transfers that keep the county inspectors from putting their necks on the line, but still enable to to collect the money. Within the packet that was posted to my door were all the engineering packet that showed the math, plans and a letter with a certification stamp. We had to go back and forth with JES and the county ourselves to get this moving faster. I do not believe the county didn't have this letter, or at bare minimum have enough to approve the project. I do know the county is inept. County approved the project in spite of them saying they didn't have plans. Which were included in the packet taped to my door. Due to my disgust with government, JES still gets a 5 star, regardless of the frustrations we had to deal with. Thanks Mike, Abdul and all the JES crew. It was great working with you. See you in 6 months for the check up!

Justin Heflin

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Shannon Martin inspected the issues in my basement and explained things and proposed solutions in clear and professional way. Thank you…

Shannon Martin inspected the issues in my basement and explained things and proposed solutions in clear and professional way. Thank you Shannon for the thorough inspection and for you recommendations!

M S

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Michael kuffour and Joseph Wagner were. Dry timely and professional. Explained what they were doing. Great representatives of JES

Michael kuffour and Joseph Wagner were. Dry timely and professional. Explained what they were doing. Great representatives of JES

Stephen Witman

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The technicians (Sean Urquhart and another tech) called prior to coming to my location. They arrived in a timely manner and assessed what…

The technicians (Sean Urquhart and another tech) called prior to coming to my location. They arrived in a timely manner and assessed what needed to be done. They explained the work that needed to take place and answered my questions. I'm pleased with their service and will recommend this business to others.

Felecia Walker

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Lee was my services man.. he was courteous, knowledgeable and time efficient..will definitely use this company again..

Lee was my services man.. he was courteous, knowledgeable and time efficient..will definitely use this company again..

Linda Davenport

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