Charleston, WV

• 5/
• 5/
• 5/
• 5/
• 5/

Great follow up – the first lift didn't achieve the results I wanted. So Megan from JES contacted me and she had her staff perform a second …

Great follow up – the first lift didn't achieve the results I wanted. So Megan from JES contacted me and she had her staff perform a second lift. No more water pooling on our patio. She did a great job setting expectations and help get me the results I wanted.

Dhammika deSilva

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Great service. Took less than two hours and the driveway now lines up perfectly with the sidewalk that had sunken down.

Great service. Took less than two hours and the driveway now lines up perfectly with the sidewalk that had sunken down.

Alan Fortine

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Troy, was an excellent first step into our journey with your company. He did an excellent job of assessing our needs and wants and was…

Troy, was an excellent first step into our journey with your company. He did an excellent job of assessing our needs and wants and was quick to provide paperwork and a contract. Luis, Eduardo and Jose C were the on-site crew and were nothing short of amazing. When unknow issues were found they were quick to talk to those in your office and provide multiple solution choices. Luis and his crew were prompt in their arrivals, wonderfully polite, task driven, detail oriented, always had time for our questions and concerns, very hard workers, efficient in their use of time and left the job site as tidy as possible each day. JES should be thrilled to have such a topnotch crew that represents the company so extraordinarily well. They are absolute gems in this modern day world of home repair High praise for your subcontractors as well. The pest control and brickmasons were top shelf and easy to work with. JES, you have a great thing going with all of these men, they all take pride in the quality of their work and represent you well. Leslie Davis

Leslie Davis

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Chris at JES is the best! I inherited a system installed by JES and he took the time to explain everything to me in a way I can understand. …

Chris at JES is the best! I inherited a system installed by JES and he took the time to explain everything to me in a way I can understand. He came out for a routine maintenance visit and explained what to look out for and gave me solid recommendations for future considerations. Thank you!

Dimitrios Bourdas

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Chris Phillips from JES recently completed my annual craw space inspection. His professional, efficient and knowledge base is a credit to…

Chris Phillips from JES recently completed my annual craw space inspection. His professional, efficient and knowledge base is a credit to JES. I highly recommend him to complete services in my home in the future.

Claudia Bechard

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Roberto, Edvandocir and Jerome Highten did a great job. They were very nice and answered all our questions before they left the job and…

Roberto, Edvandocir and Jerome Highten did a great job. They were very nice and answered all our questions before they left the job and explained to us what they had done showed us pictures. We were very happy with the outcome.

Willie Baker

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Corey Applin was very great with details & information about my property! Thanks JES.

Corey Applin was very great with details & information about my property! Thanks JES.

Maurice Garner

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

We were very pleased with the prompt, courteous, efficient and professional response for service on our Basement Dehumidifier Unit…

We were very pleased with the prompt, courteous, efficient and professional response for service on our Basement Dehumidifier Unit performed by Christopher Phillips on behalf of the JES team today. The unit was initially expertly installed by Andrew Alman with JES and has performed exceptionally well until recently. Mr. Phillips was able to perform a comprehensive diagnostic survey to uncover a problem and to restore complete function. Within minutes our ambient relative humidity was restored and our basement environment improved. JES is fortunate to have Mr. Phillips on the team and we greatly appreciate competent and professional attention to customer service .

Terrence O'Brien

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Steve and Tyler were very effective and knowledgeable on performing their specific task. They were very friendly and helpful to me for my…

Steve and Tyler were very effective and knowledgeable on performing their specific task. They were very friendly and helpful to me for my understanding of their tasks.

James L

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

We met with Jason DeBosky. He was very personable and knowledgeable. He took the time to explain the process to us thoroughly. Jason is a…

We met with Jason DeBosky. He was very personable and knowledgeable. He took the time to explain the process to us thoroughly. Jason is a terrific representative. I'm glad we had an opportunity to work with him.

Dawn B.

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Had my annual sump system check up by Archie Boone! Excellent technician, explains all work done! Great experience as always!!

Had my annual sump system check up by Archie Boone! Excellent technician, explains all work done! Great experience as always!!

Carol Leveille

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Even with an emergency and holiday rates they were more reasonably priced than others. Same day response and fix. Coming the next day to do …

Even with an emergency and holiday rates they were more reasonably priced than others. Same day response and fix. Coming the next day to do a full inspection. Top notch work, would recommend. Thanksgiving has been saved!!

David Chopard

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

We had our outside walkway lifted today as it had sunk to a dangerous angle. JES gave us a thorough inspect and estimate. They arrived…

We had our outside walkway lifted today as it had sunk to a dangerous angle. JES gave us a thorough inspect and estimate. They arrived early and did an excellent job being very respectful of the lawn and gardens. Bryan Rutherford and Austin Hicks were the technicians on the job. Very pleasant to deal with and explained everything. Thanks JES.

Ronnie Gundersen

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Everyone that was involved with my foundation repair work that was provided by JES was very courteous, respectful, and kept me informed as…

Everyone that was involved with my foundation repair work that was provided by JES was very courteous, respectful, and kept me informed as to what was being done on a daily basis while the work was being done. Thank you Derek Kennedy for being so patient with me and making sure that all my financing was in order. Thank you Tony, Julius & Lloyd for all the hard work you did with my foundation, a lot of long hours. Gail Portsmouth, VA

Gail Fizer

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

There response time was excellent and and the plumper (Matt) that was sent out was an outstanding professional and had no problems…

There response time was excellent and and the plumper (Matt) that was sent out was an outstanding professional and had no problems answering my questions and future home improvements. I would easily recommend these people again.

Christina Wright

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

I want to thank Jeanne Brutman, Joel Lugo, Jose Rafael Garcia, Luis Trejo, and Izzy Kamara for all of their hard work in repairing our…

I want to thank Jeanne Brutman, Joel Lugo, Jose Rafael Garcia, Luis Trejo, and Izzy Kamara for all of their hard work in repairing our chimney that was pulling away from our house. The difference is amazing and they all did a marvelous job in repairing the foundation. Thamks to all of you!

Rob/Sarah Hall

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

I am a very satisfied customer of JES. I contacted the company regarding concerns my husband I had concerning a few cracks in my wallboard,…

I am a very satisfied customer of JES. I contacted the company regarding concerns my husband I had concerning a few cracks in my wallboard, tape pulling away and spongy floors. My initial contact was with Kyle Clayton, Contractor Representative, we talked at length about what was needed to correct our concerns. He went under my home, took photos and shot level lines and I was told the house had a small amount of settlement that was causing my problems and to fix the spongy floors, I was told what was needed and explained how all would work. I agreed to the work, an appointment was set up that day as to when the work would start. I received an e-mail from the company telling me of the person that would be following my job and she would be my contact person for any questions and or complaints. I am happy to say I never had to contact her. I received a phone call reminder as to when the crew would show up to do the repairs and the crew called me that day that they were on their way and would arrive at the time agreed upon. I had 4 steel beams put in with 7 large steel jacks for support. The cracks are repaired to the point that when the wall patch work is done, it will stay repaired and I no longer have spongy floors. The floors are solid and strong feeling. So much better! I would like to thank JES and their crew that did the work under my home. They had a hard job and did it in a friendly, courteous, professional manner. Any question I had was answered on the spot and the Supervisor came to the job every day to be sure everything was being done to my satisfaction and to also answer any questions I had. I would like to thank the Field Superintendent Everado Copado and the crew, Roberto, Fausto and Carmilo for your hard work and leaving my home in better shape than before you arrived. Everything was left clean and tidy and I appreciate your help! Thank you!

Pat Dillard

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Service was excellent. Andre was thorough and explained everything . It was a good experience with a trained professional. Thank you Andre…

Service was excellent. Andre was thorough and explained everything . It was a good experience with a trained professional. Thank you Andre and JES Phil

Philip Doerr

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Blake Snidow is great

Blake Snidow is great

Jason Steele

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Blake Snidow came over to inspect our crawlspace and boy he did an outstanding job. First- he was on-time, courteous, caring of our…

Blake Snidow came over to inspect our crawlspace and boy he did an outstanding job. First- he was on-time, courteous, caring of our property, and friendly. Second- Blake was a true professional, explained what he was going to do, asked along the way, if we had questions. He spent a good amount of time with us going through the process..we are were so impressed, he made the sale. In my opinion, he deserves an award and I'm a hard person to impress! Thank you Blake for being a great representative for JES.

Brenda Johnston

View Review

See full review