Charleston, WV
Schedule Free InspectionRestore your cracked, settling and damaged foundation or wet and mold basement & crawl space with JES Foundation Repair. It is important to address these issue before they lead to long-lasting damages. Explore our basement waterproofing, crawl space repair, foundation repair & concrete leveling solutions. Our certified experts will inspect your home in Charleston, WV and provide a free inspection and leave you with a detailed estimate. Contact us today!
Our Services
Foundation Repair
Cracked bricks, sticking doors and windows, and cracks around door frames are signs of foundation problems.
Crawl Space Repair
Crawl space moisture means crawl space mold. Mold creates health problems for your family.
Basement Waterproofing
A leaking basement is stressful, to say the least. The waterproofing system from JES creates a clean, healthy basement.
Concrete Lifting
Cracked sidewalks, sinking patios, uneven driveways, pool decks, and more! See what concrete lifting can do for you!
Our Customers Trust Us
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Our foundation repair work was completed more quickly than expected. Rafael Garcia Lopez, Luis Rivera, and Luis David Palma did an…
Our foundation repair work was completed more quickly than expected. Rafael Garcia Lopez, Luis Rivera, and Luis David Palma did an excellent job cleaning after the job. Supervisor, Moises Paz, sent photos and updates throughout the process so we knew what was happening outside. We had a hard time finding a company to do this work and would definitely recommend them.
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Bradley was on time and very friendly. Even after we determined that the service I was looking for isn’t a service JES provides and I felt …
Bradley was on time and very friendly. Even after we determined that the service I was looking for isn’t a service JES provides and I felt like I had wasted his time he remained professional and pleasant and assured me it was no trouble and he was happy to take a look around while he was here to see if there were any concerns that he could inform me about.Although I won’t be using this company for this project, I am pleased with experience and will definitely consider JES for future needs if they arise.(the service I was wanting: to have an egress window cut into the basement foundation)Update 12/7/22 – Bradley just called me and informed me that he found someone who may be able to help with the egress window. He definitely went above and beyond!
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Andre Williams that came out for the annual inspection as top notched tech started with an introduction and discussed the inspection plan….
Andre Williams that came out for the annual inspection as top notched tech started with an introduction and discussed the inspection plan. plus, didn't leave a trace or work after completing the work. definitely a professional service done right.
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I had my sidewalk, walkway, and cement patio fixed. The company and workers did a great job. Professional and knowledgeable group. Work…
I had my sidewalk, walkway, and cement patio fixed. The company and workers did a great job. Professional and knowledgeable group. Work was done on a timely matter. Thanks to Matt, Nick, Stacey, Jose (the other guys with Jose).
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John with JES was very helpful with our foundation inspection. He was thorough and patient with explaining and answering questions.
John with JES was very helpful with our foundation inspection. He was thorough and patient with explaining and answering questions.
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We had a lovely free inspection with Chris Routten today. He was scheduled for 90 minutes to diagnose an issue with water leaking in our…
We had a lovely free inspection with Chris Routten today. He was scheduled for 90 minutes to diagnose an issue with water leaking in our basement and we ended up taking 3 hours of his time! He was so thorough, finding some additional weak spots for us. He provided a solution to our current issue, as well as options we were interested to hear regarding some longer term fixes. The most relieving part is he was not super “salesy” – so I felt I could make the right decision for work to do now versus later. Highly recommend.
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Even with an emergency and holiday rates they were more reasonably priced than others. Same day response and fix. Coming the next day to do …
Even with an emergency and holiday rates they were more reasonably priced than others. Same day response and fix. Coming the next day to do a full inspection. Top notch work, would recommend. Thanksgiving has been saved!!
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Mike Hannan and Alex Smith were a huge help! They were able to address the leak under my house and fix it in under an hour! They were super …
Mike Hannan and Alex Smith were a huge help! They were able to address the leak under my house and fix it in under an hour! They were super informative and very personable! Thanks A1!
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Dustin, Matthew, and Ricky did a great job installing two sump pumps in our basement. They did a great job walking us through the process,…
Dustin, Matthew, and Ricky did a great job installing two sump pumps in our basement. They did a great job walking us through the process, explaining everything about the pumps and how to maintain them. Highly recommend them.
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Quick replies, and got our drains fixed same day! Justin was professional and quick. Fair price as well!
Quick replies, and got our drains fixed same day! Justin was professional and quick. Fair price as well!
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The team seemed to know what they were doing and worked well together.
The team seemed to know what they were doing and worked well together.
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Had my annual service completed today. The service technician Ethan Looney was outstanding and explained each step as he was doing it….
Had my annual service completed today. The service technician Ethan Looney was outstanding and explained each step as he was doing it. Ethan provided great customer service. Highly recommend JES.
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John was on time, friendly professional and knowledgeable. He very quickly quickly diagnosed our problem and corrected it swiftly and…
John was on time, friendly professional and knowledgeable. He very quickly quickly diagnosed our problem and corrected it swiftly and inexpensively. I would highly recommend using his services
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Chris came out on time and solved our problem in minutes. Very friendly and professional. Will be recommending A1 to all my friends and…
Chris came out on time and solved our problem in minutes. Very friendly and professional. Will be recommending A1 to all my friends and family in the area.
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Jay gave a call 10 minutes before arrival and was on time for for the appointment. He clearly explained the issues related to our project….
Jay gave a call 10 minutes before arrival and was on time for for the appointment. He clearly explained the issues related to our project. I was impressed by his depth of knowledge and thorough approach. Thank you Jay
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Extremely professional company. Followed through on every detail—told us when they would be here, what they were doing, and arrived on…
Extremely professional company. Followed through on every detail—told us when they would be here, what they were doing, and arrived on time. Andrew who did the work was courteous and walked us through what he would be doing. There were no surprises! Recommend this company for any concrete pool deck work.
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After needing to fix a crack in our foundation that was leaking water into the basement we did our due diligence and scouted several…
After needing to fix a crack in our foundation that was leaking water into the basement we did our due diligence and scouted several estimates. We opted for JES with Rudy Gonzalez and Jose Reyes undertaking the task to complete the repairs. From the moment we met Rudy and Jose they were professional, attentive , and ensured I understood the work prior to starting any repairs. They explained each step of the multi step process and encouraged me to take pictures at each milestone. As the repairs came to a completion Rudy and Jose left the worksite cleaner than when they arrived and put professional touches on the freshly poured concrete. At the end, they again reviewed their work and sought questions. Their customer service was impeccable as they showcased their craftsmanship. Thank you Rudy Gonzalez and Jose Reyes.
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Our house was starting to make noises and I noticed drywall cracks. At first I assumed this was from my dinosaur footed stomping children…
Our house was starting to make noises and I noticed drywall cracks. At first I assumed this was from my dinosaur footed stomping children but these symptoms kept getting worse and so I decided it was time to start researching options. After a few google searches and reviews I reached out to JES and a few competitors. Mike Mele came out and sat with me and I explained to him what we were experiencing. He walked me around the house and showed me what was happening and where. He tested with a laser level and proved that the back side of our house was sinking and then we went into the crawl space. Mike inspected all of the support beams and showed me exactly where there was separation from the beams and how it was affecting the house. I was given a presentation of what JES could and would do. Mike explained to me that their system does not guarantee the house being level, but that the house would not sink any further. Price was fair compared to competitors, and after being offered a 3 year maintenance plan, I requested adding the 5 year maintenance plan instead. JES said they would contact me every 6 months to slowly adjust the jack beams as needed. Deposit paid, contract signed. Permitting took around a month or so. I have nothing nice to say about the county I live in. They are slow and as they are government entities, inherently and completely inept. I was put on the schedule after a few follow up emails between JES and myself. Install was hopefully a 2 day period, IF, the county finished inspections. Day 1 of install, our installer, foreman Abdul Kargbo came out and got to work. He was ready by the afternoon with intentions of the inspector coming the next day to confirm the footer digs were correct. Next day, a Friday the inspector never came, even though he was scheduled, and the crew sat all day and did nothing all day waiting for him to come. Tuesday, the inspector finally came, albeit late, and approved the footers and Tuesday Abdul and Roman came back to do the work. They worked well into the evening to finish the job. Abdul requested a review and I told him that once the final inspection was approved, I would give one. I IMMEDIATELY noticed a difference in the way the floors felt and sounded. Items that were prone to shaking in cabinets were no longer making noise. Floor creaks that were annoying, but that we had gotten used to were gone. The house felt far more sturdy. My kids incessant stomping no longer shook pictures on the wall. The next day I called Mike back to let him know how everything went and that I was happy. I asked him about the final inspection timeline. Mike asked for a review and I told him the same thing I told Abdul. Once final was approved I would do so. Here begins frustrations for us. I don't hold JES entirely responsible for this however because the county staffed with government workers, I think JES could have been more aggressive on our behalf with the county. I understand JES has a delicate relationship with the counties and have to balance customer expectations with the ability to continue to operate at the behest of the counties they operate within. The county claimed they didn't have an engineering letter. These are basically liability transfers that keep the county inspectors from putting their necks on the line, but still enable to to collect the money. Within the packet that was posted to my door were all the engineering packet that showed the math, plans and a letter with a certification stamp. We had to go back and forth with JES and the county ourselves to get this moving faster. I do not believe the county didn't have this letter, or at bare minimum have enough to approve the project. I do know the county is inept. County approved the project in spite of them saying they didn't have plans. Which were included in the packet taped to my door. Due to my disgust with government, JES still gets a 5 star, regardless of the frustrations we had to deal with. Thanks Mike, Abdul and all the JES crew. It was great working with you. See you in 6 months for the check up!
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I've now had JES complete two projects in my exposed crawlspace. Both times, they have added adjustable jacks on top of footers and either…
I've now had JES complete two projects in my exposed crawlspace. Both times, they have added adjustable jacks on top of footers and either replaced a main beam or added a supplemental metal I Beam. I've been extremely impressed with their quality of work, timeliness, and efficiency. They show up ready to work and are sure to ask questions if needed. I spent time with both crews down in the crawl space and appreciated their professionalism and willingness to make things right.Foreman: Jaime CastilloAntonio CanalesJose Rafael GarciaThe only thing I was not pleased with was how little the office side of things kept in touch with me prior to pinning down this second date. I was told on multiple occasions I'd be receiving an update from the office and each time I had to call them. Again, overall I am very happy, hats off to the site workers and everyone I spoke to the in the office was very pleasant, I just wish they had provided more updates without being prompted. Would do business with again in the future.
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JES employee Andrew kept me informed on his arrival time. He was very courteous and professional. He finished the job without taking any…
JES employee Andrew kept me informed on his arrival time. He was very courteous and professional. He finished the job without taking any break. All the areas he worked on were cleaned up and he was very careful when working inside our home full of furniture. I will recommend JES to my friends & family.
