Oakton VA

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Blake Snidow was very friendly and professional expertise to explain the problem clearly and solution.

Blake Snidow was very friendly and professional expertise to explain the problem clearly and solution.

Tejo Venkat

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The technician Lee was prompt, communicated well, and explained every step thoroughly.

The technician Lee was prompt, communicated well, and explained every step thoroughly.

rebecca lamb

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Steven Conlan the inspector did a great job showed up early and fully inspected the house and was extremely friendly. JES is a wonderful…

Steven Conlan the inspector did a great job showed up early and fully inspected the house and was extremely friendly. JES is a wonderful company.

Sandra Miller

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I wish I could hire JES to do any and all work we need done at our house! They are knowledgeable, professional, caring, helpful, and on top …

I wish I could hire JES to do any and all work we need done at our house! They are knowledgeable, professional, caring, helpful, and on top of everything. They did awesome work at our house, and we just had the annual inspection done by Andre Williams and he was awesome. He walked us through everything he was inspecting, how everything looked, and answered all our questions. I couldn't recommended JES more

Stephanie G.

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Hats off to the awesome crew that raised our foundation this week! They were professional, friendly, worked efficiently, and left my yard…

Hats off to the awesome crew that raised our foundation this week! They were professional, friendly, worked efficiently, and left my yard better than it was before they started. There were a few hiccups in the beginning but our foreman, Manuel Guzman, sorted things out and worked towards the best solution. His team, Jose Cruz, Mayro, and Ruben and him worked so hard. I was truly impressed with their skill and so thankful that this was the crew I got for this job!

Jennifer Miller

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Andre Williams was very professional. Arrived on time. Answered all questions Explained why I needed to add Air System.

Andre Williams was very professional. Arrived on time. Answered all questions Explained why I needed to add Air System.

Delores maynard

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Jeff Oliver certified field inspector visited my home recently, He was very informative and kind. I appreciated his level of knowledge and…

Jeff Oliver certified field inspector visited my home recently, He was very informative and kind. I appreciated his level of knowledge and that he was willing to share

Sonya Adams-Rhinehart

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The guys from Tar Heel basement systems did a great job. They were outstanding, they didn’t waste no time, they kept on going and…

The guys from Tar Heel basement systems did a great job. They were outstanding, they didn’t waste no time, they kept on going and once they were finished, they had the job detail done to the T. They even showed me pictures. I loved it. Thank you guys. You did a great job and I feel so much better in my home. Now that it’s on stable ground.

Theresa S

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I felt Dasmine Littlejohn was very courteous and assured me that the problem will be fixed even if it has to be redone. He said to expect a …

I felt Dasmine Littlejohn was very courteous and assured me that the problem will be fixed even if it has to be redone. He said to expect a call the next day and it will be taken care of in a timely fashion. Sandra Haney

Sandra Sue Haney

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Men arrived on schedule. Were cordial and described the project to my satisfaction. Would recommend to others.

Men arrived on schedule. Were cordial and described the project to my satisfaction. Would recommend to others.

kennebecgtr

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Austin was superb to coordinate work and offered professional cost effective options

Austin was superb to coordinate work and offered professional cost effective options

lawrence machabee

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Very pleased with the results. Both Matt and Josh were very professional. I was very impressed with how they worked during the day and…

Very pleased with the results. Both Matt and Josh were very professional. I was very impressed with how they worked during the day and cleaned up each day before they left. I don’t think I could have had a better team to do the job

Wayne Coble

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seen leaking after work, Andre Williams came and explain to my understanding and discuss the next step the best professional outcome I…

seen leaking after work, Andre Williams came and explain to my understanding and discuss the next step the best professional outcome I witness in a great while.

Candice Gay

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My whole crew did an amazing job and finished ahead of time! My chimneys touching my house again! Thanks to Osman, Jose, Mayror, Abner and…

My whole crew did an amazing job and finished ahead of time! My chimneys touching my house again! Thanks to Osman, Jose, Mayror, Abner and Rudy!

Eric Peterson

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Courteous, identified the drainage problems and fixed what was immediately fixable, and doing a roof cleaning of vent.

Courteous, identified the drainage problems and fixed what was immediately fixable, and doing a roof cleaning of vent.

Michael Haigh

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We had a wonderful experience with JES. We started noticing some cracks in our walls/floors and called for a consultation. Brian was…

We had a wonderful experience with JES. We started noticing some cracks in our walls/floors and called for a consultation. Brian was extremely thorough and explained everything that would be necessary to get things fixed. He detailed all the options for payment/financing (since foundation work is not cheap!) and helped ease our fears a little bit about completely breaking our budget. JES took care of getting all permits for us. The true reason for 5 stars, however, is Santos and his crew. They were INCREDIBLE. They went above and beyond to make sure the work they did was done well. The whole team was incredibly friendly and very communicative throughout the process. There were a couple a snags at the beginning that could have been problematic, but Santos and his crew ensured that everything ran smoothly. The one thing that really stood out to us – Santos changed the original plan to make it more appealing, even though it was a little harder and more work for him. He said "if it were my house, I would want it to look nice, not the easiest solution." Highly, highly recommend if you need any foundation repair!

Alyssa Albright

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Taylor Jeffries did an amazing job explaining what my home situation requires. Straight forward and honest experience.

Taylor Jeffries did an amazing job explaining what my home situation requires. Straight forward and honest experience.

Edmund S.

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We recently had our crawl space area encapsulated and we had Neri Beltran and Hector Gonzalez doing the work. Both were very kind and…

We recently had our crawl space area encapsulated and we had Neri Beltran and Hector Gonzalez doing the work. Both were very kind and professional and did an excellent job! Thanks for such a great job gentleman and JES!

Julie Lane

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Blake Snidow was extremely professional. He showed up on time, was very polite, took time to explain everything hand answered all of my…

Blake Snidow was extremely professional. He showed up on time, was very polite, took time to explain everything hand answered all of my question. It was a pleasure working both him!

Kirsten Lind

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Our house was starting to make noises and I noticed drywall cracks. At first I assumed this was from my dinosaur footed stomping children…

Our house was starting to make noises and I noticed drywall cracks. At first I assumed this was from my dinosaur footed stomping children but these symptoms kept getting worse and so I decided it was time to start researching options. After a few google searches and reviews I reached out to JES and a few competitors. Mike Mele came out and sat with me and I explained to him what we were experiencing. He walked me around the house and showed me what was happening and where. He tested with a laser level and proved that the back side of our house was sinking and then we went into the crawl space. Mike inspected all of the support beams and showed me exactly where there was separation from the beams and how it was affecting the house. I was given a presentation of what JES could and would do. Mike explained to me that their system does not guarantee the house being level, but that the house would not sink any further. Price was fair compared to competitors, and after being offered a 3 year maintenance plan, I requested adding the 5 year maintenance plan instead. JES said they would contact me every 6 months to slowly adjust the jack beams as needed. Deposit paid, contract signed. Permitting took around a month or so. I have nothing nice to say about the county I live in. They are slow and as they are government entities, inherently and completely inept. I was put on the schedule after a few follow up emails between JES and myself. Install was hopefully a 2 day period, IF, the county finished inspections. Day 1 of install, our installer, foreman Abdul Kargbo came out and got to work. He was ready by the afternoon with intentions of the inspector coming the next day to confirm the footer digs were correct. Next day, a Friday the inspector never came, even though he was scheduled, and the crew sat all day and did nothing all day waiting for him to come. Tuesday, the inspector finally came, albeit late, and approved the footers and Tuesday Abdul and Roman came back to do the work. They worked well into the evening to finish the job. Abdul requested a review and I told him that once the final inspection was approved, I would give one. I IMMEDIATELY noticed a difference in the way the floors felt and sounded. Items that were prone to shaking in cabinets were no longer making noise. Floor creaks that were annoying, but that we had gotten used to were gone. The house felt far more sturdy. My kids incessant stomping no longer shook pictures on the wall. The next day I called Mike back to let him know how everything went and that I was happy. I asked him about the final inspection timeline. Mike asked for a review and I told him the same thing I told Abdul. Once final was approved I would do so. Here begins frustrations for us. I don't hold JES entirely responsible for this however because the county staffed with government workers, I think JES could have been more aggressive on our behalf with the county. I understand JES has a delicate relationship with the counties and have to balance customer expectations with the ability to continue to operate at the behest of the counties they operate within. The county claimed they didn't have an engineering letter. These are basically liability transfers that keep the county inspectors from putting their necks on the line, but still enable to to collect the money. Within the packet that was posted to my door were all the engineering packet that showed the math, plans and a letter with a certification stamp. We had to go back and forth with JES and the county ourselves to get this moving faster. I do not believe the county didn't have this letter, or at bare minimum have enough to approve the project. I do know the county is inept. County approved the project in spite of them saying they didn't have plans. Which were included in the packet taped to my door. Due to my disgust with government, JES still gets a 5 star, regardless of the frustrations we had to deal with. Thanks Mike, Abdul and all the JES crew. It was great working with you. See you in 6 months for the check up!

Justin Heflin

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