Corolla NC

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Bryan ********** and Austin ***** did a great job with lifting our front porch. I didn't think they would be able to get it back to level…

Bryan ********** and Austin ***** did a great job with lifting our front porch. I didn't think they would be able to get it back to level with our posts, but they did (and it took a lot of foam to get there!)

Scott S

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Chad Edwards Couldn't ask for more from the inspection and presentation of reports. Very thorough, easy to understand and competent. …

Chad Edwards Couldn't ask for more from the inspection and presentation of reports. Very thorough, easy to understand and competent. Outstanding representation of your company.

Read Butler

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Had a really informative conversation with Michael Berger about the options for my crawl space. Michael was extremely professional and…

Had a really informative conversation with Michael Berger about the options for my crawl space. Michael was extremely professional and knowledgable.

Vanessa B

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I moved into my home just over a year ago and have had three basement floodings. After trying to figure out the solution on my own, I gave…

I moved into my home just over a year ago and have had three basement floodings. After trying to figure out the solution on my own, I gave JES a call. Best decision I ever made. The three young men who performed the basement waterproofing did an standing job for me. They were professional and courteous.

Ryan Andrews

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It was a pleasure working with Desmond James and Eric Good guys hard working didn't get to talk too much to today cuz they were working so…

It was a pleasure working with Desmond James and Eric Good guys hard working didn't get to talk too much to today cuz they were working so hard really appreciated how they treated me my family Desmond and his guys answered any questions ahead and explained everything that they were doing and great detail my house already feels more sturdy and I appreciate their hard work

Tin man

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The team,of Gaston Ellis, Thomas Jackson, and Derek Trask were a delight to get to know and experience their expert talent of work. They…

The team,of Gaston Ellis, Thomas Jackson, and Derek Trask were a delight to get to know and experience their expert talent of work. They worked tirelessly over the course of 3 days to take equipment and supplies to a basement with no outside entrance. They kept my house as free as possible from dust and debris. I would give them a 10+++ if possible.

Patti Patterson

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Our house was starting to make noises and I noticed drywall cracks. At first I assumed this was from my dinosaur footed stomping children…

Our house was starting to make noises and I noticed drywall cracks. At first I assumed this was from my dinosaur footed stomping children but these symptoms kept getting worse and so I decided it was time to start researching options. After a few google searches and reviews I reached out to JES and a few competitors. Mike Mele came out and sat with me and I explained to him what we were experiencing. He walked me around the house and showed me what was happening and where. He tested with a laser level and proved that the back side of our house was sinking and then we went into the crawl space. Mike inspected all of the support beams and showed me exactly where there was separation from the beams and how it was affecting the house. I was given a presentation of what JES could and would do. Mike explained to me that their system does not guarantee the house being level, but that the house would not sink any further. Price was fair compared to competitors, and after being offered a 3 year maintenance plan, I requested adding the 5 year maintenance plan instead. JES said they would contact me every 6 months to slowly adjust the jack beams as needed. Deposit paid, contract signed. Permitting took around a month or so. I have nothing nice to say about the county I live in. They are slow and as they are government entities, inherently and completely inept. I was put on the schedule after a few follow up emails between JES and myself. Install was hopefully a 2 day period, IF, the county finished inspections. Day 1 of install, our installer, foreman Abdul Kargbo came out and got to work. He was ready by the afternoon with intentions of the inspector coming the next day to confirm the footer digs were correct. Next day, a Friday the inspector never came, even though he was scheduled, and the crew sat all day and did nothing all day waiting for him to come. Tuesday, the inspector finally came, albeit late, and approved the footers and Tuesday Abdul and Roman came back to do the work. They worked well into the evening to finish the job. Abdul requested a review and I told him that once the final inspection was approved, I would give one. I IMMEDIATELY noticed a difference in the way the floors felt and sounded. Items that were prone to shaking in cabinets were no longer making noise. Floor creaks that were annoying, but that we had gotten used to were gone. The house felt far more sturdy. My kids incessant stomping no longer shook pictures on the wall. The next day I called Mike back to let him know how everything went and that I was happy. I asked him about the final inspection timeline. Mike asked for a review and I told him the same thing I told Abdul. Once final was approved I would do so. Here begins frustrations for us. I don't hold JES entirely responsible for this however because the county staffed with government workers, I think JES could have been more aggressive on our behalf with the county. I understand JES has a delicate relationship with the counties and have to balance customer expectations with the ability to continue to operate at the behest of the counties they operate within. The county claimed they didn't have an engineering letter. These are basically liability transfers that keep the county inspectors from putting their necks on the line, but still enable to to collect the money. Within the packet that was posted to my door were all the engineering packet that showed the math, plans and a letter with a certification stamp. We had to go back and forth with JES and the county ourselves to get this moving faster. I do not believe the county didn't have this letter, or at bare minimum have enough to approve the project. I do know the county is inept. County approved the project in spite of them saying they didn't have plans. Which were included in the packet taped to my door. Due to my disgust with government, JES still gets a 5 star, regardless of the frustrations we had to deal with. Thanks Mike, Abdul and all the JES crew. It was great working with you. See you in 6 months for the check up!

Justin Heflin

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Very appreciate of the work done to solve water issues in my basement. Antoine Gant, Gerald Peoples, and Troy Griffin did a phenomenal job…

Very appreciate of the work done to solve water issues in my basement. Antoine Gant, Gerald Peoples, and Troy Griffin did a phenomenal job installing a drainage system and pump. Along with the installation work, they also helped clear all the sandbags away from the work area. I’m thankful for their willingness to go above and beyond the scope of the job. It was a huge help. They were tidy, patient, and open to answering any questions I had. After they were done they gave me very specific instructions on how to manage the work area. No complaints at all about the work these gentleman did in my home! Blessings.

Will E. Jenkins

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Erik Hudson, Henry Ayala, Diego Ayala and Rodolfo Mases arrive on time and performed very professional work. They were courteous and kept…

Erik Hudson, Henry Ayala, Diego Ayala and Rodolfo Mases arrive on time and performed very professional work. They were courteous and kept me informed and also answered all my questions. They left the property in the same condition as they found it. Erik seemed to lead the team and I was very impressed with him.

lynn broxton

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Barry Kennedy was from the beginning a consummate professional. His knowledge and expertise became quickly evident as he explained…

Barry Kennedy was from the beginning a consummate professional. His knowledge and expertise became quickly evident as he explained solutions for our home's foundation needs. I would highly recommend.

Linda Martin

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We had the recent misfortune of having our main line break after the recent snow storm. Pat came out right on time and gave us the estimate….

We had the recent misfortune of having our main line break after the recent snow storm. Pat came out right on time and gave us the estimate. We don't have a choice but to get it fixed. As there is water just bubbling up through our grass and driveway and sidewalk. It's probably the most expensive plumbing repair that there is but Pat made me feel at ease and even though I just felt like crying he was able to keep my spirits up. They've done work for us before (we have quest pipe unfortunately) and at that time they were also extremely professional, courteous and had the best price. I didn't even feel the need to call another company to get another estimate. I trust them and that's who we will always use in the future. Since the actual repair hasn't been done yet I will update the review if something goes awry.

Gwen B

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Jose Copado, Carlos Z., and Denilsson A, did an outstanding job repairing my foundation. Very polite, professional, and courteous. I highly …

Jose Copado, Carlos Z., and Denilsson A, did an outstanding job repairing my foundation. Very polite, professional, and courteous. I highly recommend JES and these 3 workers

Companions Redcoats

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Sales rep Kyle did an awesome job explaining JES services. He remained professional the entire time.

Sales rep Kyle did an awesome job explaining JES services. He remained professional the entire time.

Zakia Copeland-James

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Interesting. I left a mixed Google review of JES a few months ago. They replied that they checked their records, I was not in their file,…

Interesting. I left a mixed Google review of JES a few months ago. They replied that they checked their records, I was not in their file, and to call them to follow up. The next day, I received a phone call from someone claiming to be from JES, and we set a date and time for him to come to my home to check the problems I had with the work. This person never showed up. Was he even with JES or was someone trying to scam me in some way? I searched his phone number online and nothing came up.

T Price

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Danny and his assistant Bryan did a phenomenal job of removing our aged cast iron drain and replacing it with 60+ ft of PVC. These guys are …

Danny and his assistant Bryan did a phenomenal job of removing our aged cast iron drain and replacing it with 60+ ft of PVC. These guys are true professionals in their trade and their workmanship speaks volumes for the pride they have in their work. I was kept me abreast of the project from start to finish so there was no surprises. They ensured the work area was safe at all times and cleaned up the area at the end of each day. These guys worked hard through this rainy and cold multi day project into the evening to ensure the impact to our home was minimal. I would absolutely recommend this company for your plumbing needs and ask for Danny and Bryan to tackle your project. Thanks for a wonderful experience to an unfortunate situation.

Martino Seisa

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Jesse came out when booked, was in contact with me on the way here, was friendly, gave a prompt estimate, and conducted himself…

Jesse came out when booked, was in contact with me on the way here, was friendly, gave a prompt estimate, and conducted himself professionally, including with post-estimate texts.

Mary Mary

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Chris Yi was very professional and knowledgeable. He was on time, thorough and explained everything in great detail. Highly recommend!

Chris Yi was very professional and knowledgeable. He was on time, thorough and explained everything in great detail. Highly recommend!

Amber Bray

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This company is 110% top notch. I highly recommend them. They got here in a short amount of time and fixed a clog in my main line. They…

This company is 110% top notch. I highly recommend them. They got here in a short amount of time and fixed a clog in my main line. They were over $700.00 cheaper than one other “local” company I called to come out to one of my rental properties. John Lewis was not only a few hours earlier than anticipated (we were called ahead of time asking first if I was ok with him coming early, he didn’t just show up). He was also very courteous and explained everything thoroughly. They offer a membership program that he also explained to me that I will be joining. Thank you again A1 for your prompt “reasonably priced” service. Ronda Galko

Ronda Galko

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Had a great experience today with our technician Tanner and manager John Dunn. Thoroughly explained the scope of work and options available …

Had a great experience today with our technician Tanner and manager John Dunn. Thoroughly explained the scope of work and options available for our project. Had used them in 2016 and are repeat customers now. Thank you for the smooth process.

ker kee

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Mike was great! After coming and giving me an estimate on a Friday, he came back on Tuesday to do the work! He installed 2 toilets, 2…

Mike was great! After coming and giving me an estimate on a Friday, he came back on Tuesday to do the work! He installed 2 toilets, 2 faucets and 6 valves! He was very thorough, explained everything before he did it and when he ran into a few surprises in my plumbing situation, he went above and beyond to resolve the issue. I would recommend A-1 to anyone needing plumbing services.

Karen Cozza

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