Natural Bridge VA

• 5/
• 5/
• 5/
• 5/
• 5/

They did a fantastic job! Very quick and always polite. Our little crew was only 3 people: Jose Rodriguez, Henry Ayala, and Jamie Salos. I…

They did a fantastic job! Very quick and always polite. Our little crew was only 3 people: Jose Rodriguez, Henry Ayala, and Jamie Salos. I could not recommend them more!

Ginny Martin

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Mike, Tyler, and Nick (Colorado Springs) did a superb job of raising the concrete slab on our lower level. Very impressed with the…

Mike, Tyler, and Nick (Colorado Springs) did a superb job of raising the concrete slab on our lower level. Very impressed with the quality of work they did.

Sam Moore

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Our house was starting to make noises and I noticed drywall cracks. At first I assumed this was from my dinosaur footed stomping children…

Our house was starting to make noises and I noticed drywall cracks. At first I assumed this was from my dinosaur footed stomping children but these symptoms kept getting worse and so I decided it was time to start researching options. After a few google searches and reviews I reached out to JES and a few competitors. Mike Mele came out and sat with me and I explained to him what we were experiencing. He walked me around the house and showed me what was happening and where. He tested with a laser level and proved that the back side of our house was sinking and then we went into the crawl space. Mike inspected all of the support beams and showed me exactly where there was separation from the beams and how it was affecting the house. I was given a presentation of what JES could and would do. Mike explained to me that their system does not guarantee the house being level, but that the house would not sink any further. Price was fair compared to competitors, and after being offered a 3 year maintenance plan, I requested adding the 5 year maintenance plan instead. JES said they would contact me every 6 months to slowly adjust the jack beams as needed. Deposit paid, contract signed. Permitting took around a month or so. I have nothing nice to say about the county I live in. They are slow and as they are government entities, inherently and completely inept. I was put on the schedule after a few follow up emails between JES and myself. Install was hopefully a 2 day period, IF, the county finished inspections. Day 1 of install, our installer, foreman Abdul Kargbo came out and got to work. He was ready by the afternoon with intentions of the inspector coming the next day to confirm the footer digs were correct. Next day, a Friday the inspector never came, even though he was scheduled, and the crew sat all day and did nothing all day waiting for him to come. Tuesday, the inspector finally came, albeit late, and approved the footers and Tuesday Abdul and Roman came back to do the work. They worked well into the evening to finish the job. Abdul requested a review and I told him that once the final inspection was approved, I would give one. I IMMEDIATELY noticed a difference in the way the floors felt and sounded. Items that were prone to shaking in cabinets were no longer making noise. Floor creaks that were annoying, but that we had gotten used to were gone. The house felt far more sturdy. My kids incessant stomping no longer shook pictures on the wall. The next day I called Mike back to let him know how everything went and that I was happy. I asked him about the final inspection timeline. Mike asked for a review and I told him the same thing I told Abdul. Once final was approved I would do so. Here begins frustrations for us. I don't hold JES entirely responsible for this however because the county staffed with government workers, I think JES could have been more aggressive on our behalf with the county. I understand JES has a delicate relationship with the counties and have to balance customer expectations with the ability to continue to operate at the behest of the counties they operate within. The county claimed they didn't have an engineering letter. These are basically liability transfers that keep the county inspectors from putting their necks on the line, but still enable to to collect the money. Within the packet that was posted to my door were all the engineering packet that showed the math, plans and a letter with a certification stamp. We had to go back and forth with JES and the county ourselves to get this moving faster. I do not believe the county didn't have this letter, or at bare minimum have enough to approve the project. I do know the county is inept. County approved the project in spite of them saying they didn't have plans. Which were included in the packet taped to my door. Due to my disgust with government, JES still gets a 5 star, regardless of the frustrations we had to deal with. Thanks Mike, Abdul and all the JES crew. It was great working with you. See you in 6 months for the check up!

Justin Heflin

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Tony Podgalsky and Derrick Trask came promptly and did a great job building a French drain and two drain pipes under a sidewalk.

Tony Podgalsky and Derrick Trask came promptly and did a great job building a French drain and two drain pipes under a sidewalk.

George Squires

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

The team I had working for the past 3 days were wonderful not only they kept all things organized but promptly got to work sending…

The team I had working for the past 3 days were wonderful not only they kept all things organized but promptly got to work sending notifications on time of arrival. Kept me updated on anything they were doing and maintaining communication open all the time. Must say that they were professional, polite and I felt I was in good hands throughout the process. This goes to my team, Mr. Charles Hartz, Thomas Jackson and Stephen Toy. Great Job will definitely be promoting your exceptional work! LR

L Robinson

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

My experience with JES was very pleasant. The Foreman Desmond K., and crew James M., Eric T., and Shane C. showed professionalism at all…

My experience with JES was very pleasant. The Foreman Desmond K., and crew James M., Eric T., and Shane C. showed professionalism at all time. They are courteous with some spunk to their work style. They started the work on time, they clean up even while working and they completed the job in one. I am very happy I hired JES and blessed with an Angel crew.

Francisco Carpio

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

JES is a superior company to contract with. Dave, the sales representative, explained each step of the process and the contractors,…

JES is a superior company to contract with. Dave, the sales representative, explained each step of the process and the contractors, Darrell and Ricky did an amazing job.

J B

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Great service! Mike Long very professional & knowledgeable. He ensured we understood exactly what was happening with our home. After…

Great service! Mike Long very professional & knowledgeable. He ensured we understood exactly what was happening with our home. After meeting with him, very happy about our proactive decision to do foundation repair. Highly recommend Mike!

Judy Best

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

We live in a newer home and our pest control service noticed the crawl space had high humidity. To protect our investment, we decide to…

We live in a newer home and our pest control service noticed the crawl space had high humidity. To protect our investment, we decide to encapsulate the crawl space. Christian Distler-Caravetta at JES inspected the crawl and provided a couple options. Upon purchase Christian had the job completed the following week, and in one day. Christian and the team were top notch, exceptional service! Since encapsulating we have noticed the indoor humidity and temperature are significantly less variable and our hardwoods are now unaffected by outdoor humidity changes. Many thanks to Christian! We are very grateful and highly recommend his service.

JERRY ROUSE

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Great Job.Bryan Rutherford, Austin Hicks.

Great Job.Bryan Rutherford, Austin Hicks.

William Blalock

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Jes employee, Jesse, arrived on time, explained everything and was very patient answering my questions. He was so polite. Jes company is…

Jes employee, Jesse, arrived on time, explained everything and was very patient answering my questions. He was so polite. Jes company is lucky to have him for an employee.

Catherine Watson

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

We had an outstanding experience. Justin Basile was knowledgeable and professional. His input was invaluable to us. We will use JES again.

We had an outstanding experience. Justin Basile was knowledgeable and professional. His input was invaluable to us. We will use JES again.

Brian Smith

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Quick replies, and got our drains fixed same day! Justin was professional and quick. Fair price as well!

Quick replies, and got our drains fixed same day! Justin was professional and quick. Fair price as well!

Shena G

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Joey did a excellent job

Joey did a excellent job

Rose Britton

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

After deciding to stop using the plumbing company that I had been using for many years, due too many recent bad experiences, I found A1…

After deciding to stop using the plumbing company that I had been using for many years, due too many recent bad experiences, I found A1 Sewer and Drain on the Thumbtack app. After sending them a message on Thumbtack, I received a call from A-1 within about 10 minutes. They scheduled a next day appointment for me. The next morning I got a text message from A-1 that the tech was on his way and it even included a photo of the tech, Matthew. Matthew was professional and polite. He got the small job done quickly. I appreciate the entire experience and customer service that I received from A-1 and will continue to use them in the future.

Dawn Loftus

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Andre Williams very professional and polite. He explained everything to me. Hopefully I get him next time I need an inspection

Andre Williams very professional and polite. He explained everything to me. Hopefully I get him next time I need an inspection

Anthony Mcroy

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Justin was very professional excellent job done!

Justin was very professional excellent job done!

Lisa Snyders

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Outstanding communication and service from Lee of the Virginia Beach office. Highly professional and knowledgeable.

Outstanding communication and service from Lee of the Virginia Beach office. Highly professional and knowledgeable.

Milo Hyde

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

My experience with Groundworks was great. My project involved releveling segments of a large patio and driveway area that had…

My experience with Groundworks was great. My project involved releveling segments of a large patio and driveway area that had experienced settling and cracking at some of the joints and across some of the pads.  Tommy came out and inspected the job, informed me of the process and the expected end result.  The 5 yr warranty on the work sold  me! After accepting the quote and scheduling the work the crew, Alex Campbell, Manny E and Damien A arrived onsite on time and we got started.  Most notable for me was how the crew involved me and communicated with me throughout the entire job.  They were professional, knowledgeable and polite.  We started with a site inspection and discussed my expectations, then they filed me in on the process and then got to work.  At every critical juncture of the job they engaged me to ensure my satisfaction with process and result.  At the end of the day they exceeded all of my expectations and I was very satisfied with the result.  I was so impressed with the work that while onsite we added to the scope of the job and they reinforced another slab in another area of the yard to ensure the location would hold up to the increased loading.  I would highly recommend Groundworks for your concrete leveling job!

Todd Levinsky

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Very happy with the work that Tyrone W, Daniel K, & Deaunte A did with my crawl space. They are professional, friendly, organized, &…

Very happy with the work that Tyrone W, Daniel K, & Deaunte A did with my crawl space. They are professional, friendly, organized, & finished ahead of schedule. I was kept informed of each step of the job. Would highly recommend this team.

Riki Logsdon

View Review

See full review