Lancaster VA

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Jason went above and beyond to help us solve the problem of our basement water issue. Although he could not fix the problem because it was …

Jason went above and beyond to help us solve the problem of our basement water issue. Although he could not fix the problem because it was not a foundation issue we now know what direction to go in. Thanks for your help Jason!

Tiffany Russell

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Justin Walton consulted with us on our forever home. He made a thorough inspection of the house and gave us feedback. Will be sure to call…

Justin Walton consulted with us on our forever home. He made a thorough inspection of the house and gave us feedback. Will be sure to call him with any future concerns !

Gwen J

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Fine job by Abraham and his crew. Thorough and professional job.

Fine job by Abraham and his crew. Thorough and professional job.

Eric Bianchi

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Andre Williams very professional and polite. He explained everything to me. Hopefully I get him next time I need an inspection

Andre Williams very professional and polite. He explained everything to me. Hopefully I get him next time I need an inspection

Anthony Mcroy

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Bruno was polite & inform me about my foundation and air quality in the home. Excellent!

Bruno was polite & inform me about my foundation and air quality in the home. Excellent!

Covin Robinson

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Thank heaven for JES! Not only did they discover our sump pump had stopped working long ago, but they also recognized the work needed…

Thank heaven for JES! Not only did they discover our sump pump had stopped working long ago, but they also recognized the work needed would be beyond just swapping out a pump. The intake lines had clogged and the tank was filled to the brim with unspeakable creepy black gunk. Other companies estimates didn’t include full removal of the crud or clearing intake/outflow lines. Then Ben, the installer arrived. He was 120% professional, respectful, eager, and friendly…even when he found a dead frog floating on the surface of the goop! You can tell that Ben really loves his work. It was joyful to witness his tenacity in getting that tank completely clean even though it took twice as long as was probably expected. And then near the end of the job, when verifying the lines were clear, another frog appeared. This time the frog was alive. Undaunted, Ben rescued and removed it. Throughout the process Ben inspired confidence in the quality and thoroughness of the work to be performed. I would recommend JES from beginning of the estimate process, scheduling communications, through job complete.

Mary C

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Eric Reeder came to do an estimate for my basement repair and it was a great experience during an amazingly stressful time. I'm breathing…

Eric Reeder came to do an estimate for my basement repair and it was a great experience during an amazingly stressful time. I'm breathing easier and have gained a lot of knowledge about the issues and solutions. He went above and beyond at each interval of the process. Thank you!!

Brenna Hall

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Done right and efficiently l

Done right and efficiently l

Mozelle G.

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JES was very professional from the initial inspection to the crew that installed my crawlspace encapsulation. Antione was my foreman, he…

JES was very professional from the initial inspection to the crew that installed my crawlspace encapsulation. Antione was my foreman, he was very clear and polite when communicating the schedule and what to expect. The crew arrived on time each day and worked diligently. They even went even the extra mile with a couple changes to the original plan. I am very happy with the results and definitely recommend JES and Antione for crawlspace repairs.

Jean Chance

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Blake Snidow was really helpful explaining the process clearly and the cost involved. I was able to make my decision and move forward with…

Blake Snidow was really helpful explaining the process clearly and the cost involved. I was able to make my decision and move forward with the project

J V

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Chris Jone was extraordinary with an excellent experience I personally recommend his exceptional work I was really impressed he explained…

Chris Jone was extraordinary with an excellent experience I personally recommend his exceptional work I was really impressed he explained each and every detail of the work that needed to be done with a hands on demonstration of the problem addressed

James Brown

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Crew placed a French drain, new sump pump, water sealed foundation wall and replaced sump pump at rear of house in 2 days. Prompt,…

Crew placed a French drain, new sump pump, water sealed foundation wall and replaced sump pump at rear of house in 2 days. Prompt, courteous and thorough answers to questions. Team included Derrick trask, Kean Smith, Ronnie west and Ron and even field supervisor Jason and sales rep Phil Dutton. Pre work construction marking coordination by office rep Charles. The entire team were very patient with me the homeowner throughout the process to explain the work being done.

Vicki Miller

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Dustin Gee, Jordan Mccalb, Dylan Loving were awesome, very communicative and helpful.

Dustin Gee, Jordan Mccalb, Dylan Loving were awesome, very communicative and helpful.

Sean Morrow

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Andre Williams showed up on time and was professional. He even explained how all of my systems functions.

Andre Williams showed up on time and was professional. He even explained how all of my systems functions.

Lesley Duncan

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Our house was starting to make noises and I noticed drywall cracks. At first I assumed this was from my dinosaur footed stomping children…

Our house was starting to make noises and I noticed drywall cracks. At first I assumed this was from my dinosaur footed stomping children but these symptoms kept getting worse and so I decided it was time to start researching options. After a few google searches and reviews I reached out to JES and a few competitors. Mike Mele came out and sat with me and I explained to him what we were experiencing. He walked me around the house and showed me what was happening and where. He tested with a laser level and proved that the back side of our house was sinking and then we went into the crawl space. Mike inspected all of the support beams and showed me exactly where there was separation from the beams and how it was affecting the house. I was given a presentation of what JES could and would do. Mike explained to me that their system does not guarantee the house being level, but that the house would not sink any further. Price was fair compared to competitors, and after being offered a 3 year maintenance plan, I requested adding the 5 year maintenance plan instead. JES said they would contact me every 6 months to slowly adjust the jack beams as needed. Deposit paid, contract signed. Permitting took around a month or so. I have nothing nice to say about the county I live in. They are slow and as they are government entities, inherently and completely inept. I was put on the schedule after a few follow up emails between JES and myself. Install was hopefully a 2 day period, IF, the county finished inspections. Day 1 of install, our installer, foreman Abdul Kargbo came out and got to work. He was ready by the afternoon with intentions of the inspector coming the next day to confirm the footer digs were correct. Next day, a Friday the inspector never came, even though he was scheduled, and the crew sat all day and did nothing all day waiting for him to come. Tuesday, the inspector finally came, albeit late, and approved the footers and Tuesday Abdul and Roman came back to do the work. They worked well into the evening to finish the job. Abdul requested a review and I told him that once the final inspection was approved, I would give one. I IMMEDIATELY noticed a difference in the way the floors felt and sounded. Items that were prone to shaking in cabinets were no longer making noise. Floor creaks that were annoying, but that we had gotten used to were gone. The house felt far more sturdy. My kids incessant stomping no longer shook pictures on the wall. The next day I called Mike back to let him know how everything went and that I was happy. I asked him about the final inspection timeline. Mike asked for a review and I told him the same thing I told Abdul. Once final was approved I would do so. Here begins frustrations for us. I don't hold JES entirely responsible for this however because the county staffed with government workers, I think JES could have been more aggressive on our behalf with the county. I understand JES has a delicate relationship with the counties and have to balance customer expectations with the ability to continue to operate at the behest of the counties they operate within. The county claimed they didn't have an engineering letter. These are basically liability transfers that keep the county inspectors from putting their necks on the line, but still enable to to collect the money. Within the packet that was posted to my door were all the engineering packet that showed the math, plans and a letter with a certification stamp. We had to go back and forth with JES and the county ourselves to get this moving faster. I do not believe the county didn't have this letter, or at bare minimum have enough to approve the project. I do know the county is inept. County approved the project in spite of them saying they didn't have plans. Which were included in the packet taped to my door. Due to my disgust with government, JES still gets a 5 star, regardless of the frustrations we had to deal with. Thanks Mike, Abdul and all the JES crew. It was great working with you. See you in 6 months for the check up!

Justin Heflin

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Blake Snidow was Great! Appreciate his time for coming out. Very professional and gave me an insight to my problem. Thank you so much!

Blake Snidow was Great! Appreciate his time for coming out. Very professional and gave me an insight to my problem. Thank you so much!

B A

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I want to take a moment to comment on the excellence of the crew that just finished the job at 9526 Pepple Drive Columbia 21045. Mike…

I want to take a moment to comment on the excellence of the crew that just finished the job at 9526 Pepple Drive Columbia 21045. Mike Baines, Joel Girade, Shawn McCoy, & Dante Gladden. A totally professional crew, polite, friendly, attentive to keeping things clean. Mike explained what was happening throughout the process, and the final work is thorough, well thought out, and obviously well done. These gentlemen are just who you want to represent your company. They deserve kudos. Thank you.

Barry LEAVITT

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Phillip was absolutely wonderful and very thorough. He took pictures of everything in our foundation and took the time to explain…

Phillip was absolutely wonderful and very thorough. He took pictures of everything in our foundation and took the time to explain everything to us. He double checked our humidifier and drain line to make sure it was all working properly. I will definitely request Phillip to service our humidifier and to inspect the encapsulation from now on.

Lou McCain

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Blake Snidow was extremely helpful and very informative. He answered all of my questions and was a pleasure to work with.

Blake Snidow was extremely helpful and very informative. He answered all of my questions and was a pleasure to work with.

Dana Harrison

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Clarke Miller did an excellent job investigating my crawlspace. He was punctual, professional, and thorough throughout the process. Before…

Clarke Miller did an excellent job investigating my crawlspace. He was punctual, professional, and thorough throughout the process. Before starting the inspection, he took the time to walk me through everything and explain what to expect, which I really appreciated. His attention to detail and clear communication made the entire experience smooth and reassuring. Highly recommended.

Citouyen.J Myers

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