Scottsville VA

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We had an outstanding experience. Justin Basile was knowledgeable and professional. His input was invaluable to us. We will use JES again.

We had an outstanding experience. Justin Basile was knowledgeable and professional. His input was invaluable to us. We will use JES again.

Brian Smith

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We called JES when we first moved into our new home and knew water management needed to be done. They were responsive, diligent in their…

We called JES when we first moved into our new home and knew water management needed to be done. They were responsive, diligent in their work and the crew (Osman, Joje, and Roverto) we're all kind, knowledgeable and had great attitudes and always did things right. We highly recommend them if you need work done.

Alicia C.

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The technician was very knowledgeable and pointed out additional issues. Great job of cleaning up after installation.

The technician was very knowledgeable and pointed out additional issues. Great job of cleaning up after installation.

Carnell Gipson

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Scott Ashmore spent 5 hours at our home, and performed a very detailed and thorough inspection. He provided a quote for proposed services…

Scott Ashmore spent 5 hours at our home, and performed a very detailed and thorough inspection. He provided a quote for proposed services before he left and he was very professional, knowledgeable, and courteous. Would absolutely recommend.

Jenni Goodwin

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John Trak came out and did a very extensive inspection of our crawl space and foundation. He discovered things that other foundation…

John Trak came out and did a very extensive inspection of our crawl space and foundation. He discovered things that other foundation companies missed. We are very much looking forward to JES completing the project.

Tyler B

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I had a fantastic experience with Jeff from JES Foundation Repair. I was worried about separation in my baseboards and door trims, but Jeff …

I had a fantastic experience with Jeff from JES Foundation Repair. I was worried about separation in my baseboards and door trims, but Jeff was incredibly thorough during his inspection. He took the time to take measurements and photos, ultimately putting my mind at ease by explaining that it was just natural settling for an 8-year-old home. He didn't try to oversell me or use fear tactics. It’s rare to find that level of honesty—I’d recommend him to anyone!

Jordan Wilson

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James did amazing! Definitely recommend him and this company — only thing I didn’t love was that I had to pay for an hour and a half for…

James did amazing! Definitely recommend him and this company — only thing I didn’t love was that I had to pay for an hour and a half for him to go get a part ($325) and drive back to my house. It took him about 15 minutes tops to fix the drain and I wish it was more cost efficient. I had to send a picture beforehand and wish they would have brought the part the first time. But all in all would recommend James!!

Randi

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JES did a fantastic job on our foundation repair! Tice was an absolute pleasure to work with. He spent 3 hours under our house and took…

JES did a fantastic job on our foundation repair! Tice was an absolute pleasure to work with. He spent 3 hours under our house and took over 200 pictures of the damage. Then he spent another 2 hours answering all our questions and explaining the process of repairing the damage and preventing it from happening again. Even though it was a daunting situation, Tice made it palatable and eased our anxiety. Juan and his team were terrific. They worked hard to get the job done and they left no mess! We now have a completely secure foundation and crawl space. It’s actually pleasant to go under our house now! I highly recommend JES to anyone who needs foundation repair. I have already recommended them to my neighbors and friends!

Denise Rice

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Corey Applin came to do a foundation inspection for our home. We've had issues in a few places throughout the home and he gave great…

Corey Applin came to do a foundation inspection for our home. We've had issues in a few places throughout the home and he gave great insights into how we approach the problems. Highly recommend!

Anthony Baron

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We had a superb experience with our JES Foundation Repair team! Our front porch structure is now sound once again and our home foundation…

We had a superb experience with our JES Foundation Repair team! Our front porch structure is now sound once again and our home foundation is set for life! Austin Hicks, Bryan Rutherford, Ojman Ochoa, Mainov Rubio, Abner Gonzalez, and Jose Vazquez were all highly competent and polite professionals!

Robert Cheatham

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The team who fixed our support beams/foundation was wonderful. I can’t say enough good things about Freddy Zavaleta, Walter Zavaleta, and…

The team who fixed our support beams/foundation was wonderful. I can’t say enough good things about Freddy Zavaleta, Walter Zavaleta, and Jaime Salas who did the repairs: they were friendly, timely, and did wonderful work. Also, the permit team at JES really helped us when we still hadn’t received word from the city and it had been 6 weeks (and my husband and I had been sleeping on the couch and floor because the support beams were so bad under our room). Thank you to the entire team!

Jessica Blaemire

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Our house was starting to make noises and I noticed drywall cracks. At first I assumed this was from my dinosaur footed stomping children…

Our house was starting to make noises and I noticed drywall cracks. At first I assumed this was from my dinosaur footed stomping children but these symptoms kept getting worse and so I decided it was time to start researching options. After a few google searches and reviews I reached out to JES and a few competitors. Mike Mele came out and sat with me and I explained to him what we were experiencing. He walked me around the house and showed me what was happening and where. He tested with a laser level and proved that the back side of our house was sinking and then we went into the crawl space. Mike inspected all of the support beams and showed me exactly where there was separation from the beams and how it was affecting the house. I was given a presentation of what JES could and would do. Mike explained to me that their system does not guarantee the house being level, but that the house would not sink any further. Price was fair compared to competitors, and after being offered a 3 year maintenance plan, I requested adding the 5 year maintenance plan instead. JES said they would contact me every 6 months to slowly adjust the jack beams as needed. Deposit paid, contract signed. Permitting took around a month or so. I have nothing nice to say about the county I live in. They are slow and as they are government entities, inherently and completely inept. I was put on the schedule after a few follow up emails between JES and myself. Install was hopefully a 2 day period, IF, the county finished inspections. Day 1 of install, our installer, foreman Abdul Kargbo came out and got to work. He was ready by the afternoon with intentions of the inspector coming the next day to confirm the footer digs were correct. Next day, a Friday the inspector never came, even though he was scheduled, and the crew sat all day and did nothing all day waiting for him to come. Tuesday, the inspector finally came, albeit late, and approved the footers and Tuesday Abdul and Roman came back to do the work. They worked well into the evening to finish the job. Abdul requested a review and I told him that once the final inspection was approved, I would give one. I IMMEDIATELY noticed a difference in the way the floors felt and sounded. Items that were prone to shaking in cabinets were no longer making noise. Floor creaks that were annoying, but that we had gotten used to were gone. The house felt far more sturdy. My kids incessant stomping no longer shook pictures on the wall. The next day I called Mike back to let him know how everything went and that I was happy. I asked him about the final inspection timeline. Mike asked for a review and I told him the same thing I told Abdul. Once final was approved I would do so. Here begins frustrations for us. I don't hold JES entirely responsible for this however because the county staffed with government workers, I think JES could have been more aggressive on our behalf with the county. I understand JES has a delicate relationship with the counties and have to balance customer expectations with the ability to continue to operate at the behest of the counties they operate within. The county claimed they didn't have an engineering letter. These are basically liability transfers that keep the county inspectors from putting their necks on the line, but still enable to to collect the money. Within the packet that was posted to my door were all the engineering packet that showed the math, plans and a letter with a certification stamp. We had to go back and forth with JES and the county ourselves to get this moving faster. I do not believe the county didn't have this letter, or at bare minimum have enough to approve the project. I do know the county is inept. County approved the project in spite of them saying they didn't have plans. Which were included in the packet taped to my door. Due to my disgust with government, JES still gets a 5 star, regardless of the frustrations we had to deal with. Thanks Mike, Abdul and all the JES crew. It was great working with you. See you in 6 months for the check up!

Justin Heflin

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A wonderful experience with Joe Gilbert today as he met with us for a consultation to make repairs to our foundation. He was very …

A wonderful experience with Joe Gilbert today as he met with us for a consultation to make repairs to our foundation. He was very professional and knowledgeable.

Sue Beal

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Andre W. was awesome! He came out for the annual maintenance check and he was very knowledgeable and helpful. He gave me options, but…

Andre W. was awesome! He came out for the annual maintenance check and he was very knowledgeable and helpful. He gave me options, but didn't try to push anything on me.

G F.

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They showed up promptly and cleared up our slow drain issue.

They showed up promptly and cleared up our slow drain issue.

Judy L

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Appreciated Christian Distler-Caravetta for putting me at ease and walking me through his process. He was professional, truthful and not…

Appreciated Christian Distler-Caravetta for putting me at ease and walking me through his process. He was professional, truthful and not out just to get my money.

Courtney Ferrell

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Clarke Miller was my initial contact with JES. He came out and gave me the assessment of structural concerns . He did a great job…

Clarke Miller was my initial contact with JES. He came out and gave me the assessment of structural concerns . He did a great job explaining what was wrong and what was needed to correct the problem. He didn’t try to sell me anything extra. The Green Sky option sold me on signing a contract. Emilio and Edward did the work. Great communication . Showed me pictures of finished work. Highly recommend JES.

Michele Self

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James Cook is an outstanding representative of your company He is friendly, professional, knowledgeable, thorough and informative. He…

James Cook is an outstanding representative of your company He is friendly, professional, knowledgeable, thorough and informative. He explained everything he did clearly, as well as making sure we understood what to watch for as far as potential problems. Also helped us with renewing our contract and explaining our options without any pressure as to which to choose. I will definitely request him for future appointments.

Meg Woolard

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Hi JES, I would like to share my experience with Scott Cust. It very educational and informative, learning about my crawl space.Scott was…

Hi JES, I would like to share my experience with Scott Cust. It very educational and informative, learning about my crawl space.Scott was very knowledgeable and respectful, an all around nice guy

Robert Frazier

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Mike was polite, professional, courteous, conscientious and very respectful!

Mike was polite, professional, courteous, conscientious and very respectful!

Anonymous Author

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