Louisa VA

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4 star due to scheduling issues I had and having to call to get the work completed.Joe Crossfield/David Gaskins/Larry and crew were…

4 star due to scheduling issues I had and having to call to get the work completed.Joe Crossfield/David Gaskins/Larry and crew were great.Joe was the sales guy that came out to quote us for the work. He was very polite and was honest about what needed to be done. He didn’t upsell us on any add ons and helped us save a little bit of money by offering alternatives for the encapsulation project.Larry and crew: they came and did the work and did a great job. Cleaned up after themselves and completed the work. Not sure if it was the day or the overwhelming work the crew had, but I felt like I was rushed when I asked questions and felt like an inconvenience when I did asked questions. So I didn’t appreciate that.David Gaskins: was polite and explained how to clean the dehumidifier and all that. Explained what the RH% should be in the crawlspace and showed me how to work the dehumidifier. I originally called because I wanted my encapsulated crawlspace to be at 40% RH but it wasn’t getting there. He explained to me that it is possible for the machine to get down that low but explained the issue that I may have with my foundation and wood beam. He was very honest and did not rush me when I was asking the questions.Cons:-After paying the deposit, I had to give the office a call to schedule my appointment. I would think that they would call me to schedule and get it on the books, but that did not happen.-the scheduler scheduled the encapsulation, but not the electricians subcontractor. You would think that they should schedule the electrician first before the work so that the work is totally complete once the crew comes. I ended up calling the office, getting the phone number to the electricians, and calling the electricians myself to get something scheduled since the office could only email the subcontractor to be put on the books.

Krissy

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Very professional and on time. I felt very informed and he didn’t take long to give me my quote. Casey was an excellent representative of…

Very professional and on time. I felt very informed and he didn’t take long to give me my quote. Casey was an excellent representative of your company!!

myriam

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James did an outstanding job. He took his time, carefully diagnosed the problem and clearly identified the solution. Very professional and…

James did an outstanding job. He took his time, carefully diagnosed the problem and clearly identified the solution. Very professional and a very positive experience Thank you.

Tom Clark

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Very good experience

Very good experience

Michael Jones

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Andre williams was on time and very informative.

Andre williams was on time and very informative.

tunesia roberson

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They showed up promptly and cleared up our slow drain issue.

They showed up promptly and cleared up our slow drain issue.

Judy L

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I had a consultation with Paul Grauer yesterday, and I must say I was extremely impressed with how thorough and professional he was…

I had a consultation with Paul Grauer yesterday, and I must say I was extremely impressed with how thorough and professional he was throughout the entire process. He took the time to clearly explain the company, the foundation repair process, and how the materials would be applied, ensuring I fully understood every step. What stood out to me most was the level of care and patience he showed during our conversation. He even encouraged me to call my wife so she could be included in the discussion and have all of her questions answered as well. At no point did I feel rushed — he made sure we were comfortable, informed, and confident in the process. That level of customer service and attention to detail is exactly what earned my business. I’m now genuinely excited to move forward with the repairs and appreciate the experience Paul provided.

Alecia Taylor

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Yasser Garcia and Jonathan Rouse did a wonderful job encapsulating our crawl space. They were efficient and cleaned up when they were done. …

Yasser Garcia and Jonathan Rouse did a wonderful job encapsulating our crawl space. They were efficient and cleaned up when they were done. They explained all the work that was done and made sure we were satisfied before they left.

Diana Tiller

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Matt from Groundworks was timely, professional, knowledgeable and great to work with!

Matt from Groundworks was timely, professional, knowledgeable and great to work with!

Sharon Levin

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Bruce Chance, Havier Hernandez, Henry and Diego Ayala were timely and did a great job relocating the sump pump drain. JES has the best…

Bruce Chance, Havier Hernandez, Henry and Diego Ayala were timely and did a great job relocating the sump pump drain. JES has the best customer service and professionals. They do the job right and cleanup after themselves.

Zyon A.

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After an evaluation by Sean Wheeler, who is very knowledgeable about foundations, basements crawl spaces and recommended by my neighbor….

After an evaluation by Sean Wheeler, who is very knowledgeable about foundations, basements crawl spaces and recommended by my neighbor. JES encapsulate my crawl space on my home and extend my sump pump drain system. What an amazing crew that came out. Henry Ayala, Jose Rubio, Diego Ayala are top notch professionals, hard working, efficient, polite, took time to explain how things operate. I’ve actually requested that team to come back in the spring time to do some other work from JES. If there were a 100 star rating they would get it. Absolutely excellent!

Kehli Clemens

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Rudy, Demetrius and Christopher did a great job.

Rudy, Demetrius and Christopher did a great job.

Corinne Lockett

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Josh was very knowledgeable and polite. Did a very good job I’m pleased with his work

Josh was very knowledgeable and polite. Did a very good job I’m pleased with his work

Donald Milton

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Chris Zahlis was extremely good with the process and explain the goal and reason for scope of work I needed to be looked at my crawl space, …

Chris Zahlis was extremely good with the process and explain the goal and reason for scope of work I needed to be looked at my crawl space, and their process it’s so easy to understand. Thanks ?

Kelvin Gonzalez

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We were very pleased with Rob Cochran. His service was very professional and he was helpful to our problem. I was impressed he knew exactly …

We were very pleased with Rob Cochran. His service was very professional and he was helpful to our problem. I was impressed he knew exactly what he was doing without trying to guess. I would highly recommend him if needed.

Felecia Owens

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Mike was very responsive and professional. I would work with him again as well as refer him to my network.

Mike was very responsive and professional. I would work with him again as well as refer him to my network.

Brian Baham

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Exceptional experience! Wonderful customer service with quick and efficient installation!

Exceptional experience! Wonderful customer service with quick and efficient installation!

ADAM PYECHA

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JES / Greg Shock is the real deal. On time to Avon North Carolina, dialed in, and incredibly knowledgeable. He took the time to explain…

JES / Greg Shock is the real deal. On time to Avon North Carolina, dialed in, and incredibly knowledgeable. He took the time to explain everything clearly and made sure we were comfortable with the entire process. The results? Outstanding. Our boat ramp looks phenomenal after the concrete lift—solid, clean, and like new again. True craftsmanship, attention to detail, and zero shortcuts. Couldn’t be happier with the outcome.

CTCFISH Summer

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I recently had Celeste Curlee from JES out to my home in Frederick County, MD for an inspection related to a foundation and concrete repair …

I recently had Celeste Curlee from JES out to my home in Frederick County, MD for an inspection related to a foundation and concrete repair project, and I couldn’t be more impressed with the experience. Celeste was professional, knowledgeable, and incredibly thorough from start to finish. She took the time to carefully survey the property, explain what she was seeing, and walk me through the underlying issues in a way that was clear and easy to understand—no jargon, no pressure, just honest expertise. What stood out most was her attention to detail and her willingness to answer every question I had. She made sure I fully understood both the condition of my foundation and the recommended solutions, including why they mattered long-term. It’s rare to find someone who combines technical knowledge with such strong communication skills. If you’re in the Frederick County area and need an evaluation for foundation or concrete work, I highly recommend asking for Celeste. She made what could have been a stressful process feel straightforward and manageable.

Tony Johnson

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This review is solely for the estimator that came to my home, Michael. He was on time, knowledgeable, pleasant, patient, and kind. He…

This review is solely for the estimator that came to my home, Michael. He was on time, knowledgeable, pleasant, patient, and kind. He walked me through the whole process, answered all my questions, and showed me photos of past projects. He followed up in a timely manner as I was going through several estimates and shared their price matching and other estimate details. In the end, I went with another company but his professionalism and thoughtfulness are a strong and bright reflection of JES and how they treat their employees and how their employees care about their company!

Stephanie Watson

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