Glenwood MD

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James Cook was friendly and professional. He determined the cause of our problem, gave an estimate and scheduled the return date to do the…

James Cook was friendly and professional. He determined the cause of our problem, gave an estimate and scheduled the return date to do the work.

Villano Five

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JES installed my sump pump in October 2023. Today (9/25/24) was my annual maintenance appointment to be sure that everything was working…

JES installed my sump pump in October 2023. Today (9/25/24) was my annual maintenance appointment to be sure that everything was working well with it. My technician, Ben, contacted me on 9/24/24 to check in with me on any possible issues that he needed to be made aware of prior to my appointment as well as to confirm my appointment. Very professional and polite. Fast forward to the appointment, Ben arrived on time, once again was very professional. I showed him where it was installed so he could get to work. Unbeknownst to both Ben and I, well there was no power going to the sump pump. That was as easy as flipping a switch on the breaker box. Then, Ben noticed a leak in the piping that was installed when the sump pump was installed. Ben ended up having to cut my drywall in which JES will incur the cost to repair it back. But this was nothing he couldn’t handle although he did have to make an unexpected run to Home Depot/Lowes to get the tool needed to cut the pipe. Ben returned in a decent amount of time and got right to work. Ben repaired the pipe, cleaned the sump pump bucket, and ensured everything was working correctly. Towards the end of the appointment, Ben made a few recommendations and ending up finding out that the piping that is coming out of the from of my house that pushes the water out was installed incorrectly and was not was I paid for. Therefore, Ben made a call to his supervisor, Megan Hartman, to put her on notice about this issue as well. Ben assured me that someone from the service department would reach out to me to schedule repairs for the piping outside as well as the wall repair. Overall, I would give Ben a 10/10 and would highly recommend him as your service tech. He made sure to answer any questions I had to the best of his ability, remain professional, kept me informed throughout the whole appt, valued me as a paying customer, and advised me that if I had any further questions after this appt that I shouldn’t hesitate to reach out to him. Ben was AWESOME‼️ Note: Pics are from the installation back in October 2023.

Jaynice Harden

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Well recommended! Amazing work done by Maynor Rubio, Angel, Jose & Osonan. They came to the job 15min early, Maynor explained the service…

Well recommended! Amazing work done by Maynor Rubio, Angel, Jose & Osonan. They came to the job 15min early, Maynor explained the service and his team executed it immediately. Phenomenal customer service & communication. Thank you again JES.

Payroll

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Was able to make it onsite the same day and fixed my issue. Will definitely use them again when needed!

Was able to make it onsite the same day and fixed my issue. Will definitely use them again when needed!

Verronica Gutierrez

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Had a problem with our hot water tank not producing hot water. Our technician, Mike H., was straight forward and gave us our options. He…

Had a problem with our hot water tank not producing hot water. Our technician, Mike H., was straight forward and gave us our options. He even said if we wanted to find other prices that they'd price match (from certified companies). We decided with getting a new tank and thankfully we did because it started leaking while they were working on it. They came Tuesday to do their initial inspection, then came Wednesday to install out new hot water tank! Very happy with the service and friendliness. He also kept shoe covers on and made sure to keep doors closed since we have pets. Highly recommend

Kara Lynn Byrne

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Bryan and Chris were great!! Arrived on time, explained the process, and was very professional. I would definitely recommend…

Bryan and Chris were great!! Arrived on time, explained the process, and was very professional. I would definitely recommend JES/Groundworks. Great job!!

Josephine

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I had forman Charles and installers Hunter, Ricco, and Rock come out and encapsulate my crawl space today. The guys were prompt, …

I had forman Charles and installers Hunter, Ricco, and Rock come out and encapsulate my crawl space today. The guys were prompt, professional, and very polite! I highly recommend their work (they need a drone to help with photos in tight crawlspaces like mine lol). This is a huge expensive project, but a heck of an investment. Dont hire your cousin to do this job (the previous owner of my house did this, my floors sag and i had mold on my joists), hire professionals, I highly recommend the JES crew. I will tell all my friends to go with JES if they have foundation issues. 10 out of 10! Thanks again guys!!!

Kelly Lott

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Adam came and found our clog had probably fixed itself. So no issue at all. Was glad to hear that. Thanks for doing an excellent job.

Adam came and found our clog had probably fixed itself. So no issue at all. Was glad to hear that. Thanks for doing an excellent job.

Jeremiah C.

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Jordan was professional, proficient, prompt,thorough and informative with the issue we needed addressed and we look forward to calling him…

Jordan was professional, proficient, prompt,thorough and informative with the issue we needed addressed and we look forward to calling him for any future work

Paul Hicks

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Lee arrived on time and explained what he was going to do. Afterwards provided me with not just pictures and a detailed quote but also…

Lee arrived on time and explained what he was going to do. Afterwards provided me with not just pictures and a detailed quote but also showed me what was wrong and what was going to be done.

Elaine Burrows

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Taylor Jeffries was really professional. Laid out the basics and explained everything to me.

Taylor Jeffries was really professional. Laid out the basics and explained everything to me.

Jessica Skibenes

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Austin and Dakota did a fabolulous job with the concrete lifting on my front walk and stairway. They described the process thoroughly and…

Austin and Dakota did a fabolulous job with the concrete lifting on my front walk and stairway. They described the process thoroughly and answered all of my questions so that I had a complete understanding. They were professional and courteous and completed the job expeditiously. Amazing job.

Lynne Moore

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JES did wonderful work for our home. The team we had for the outside work was Agustin Morales, Eduardo Morales, and Jorge Duron. They were…

JES did wonderful work for our home. The team we had for the outside work was Agustin Morales, Eduardo Morales, and Jorge Duron. They were very professional in every aspect of the job. I was impressed how they took the time to lay plastic down in our flower beds to keep from disturbing the mulch. This seems small but means so much, especially since we just put it down recently. They let us know when they were arriving via text which was great. Agustin explained everything that was being done and did a walk around with us after the work was complete. He even took the excess dirt and filled some low lying areas in our back yard. We truly appreciate the professionalism and care you took of our home.

Heather Messick

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Mark and John and Sam are a great crew

Mark and John and Sam are a great crew

Tara Riles

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I had two guys come out to replace a sub pump in my basement work for JES and these guys were so professional, very knowledgeable and kind….

I had two guys come out to replace a sub pump in my basement work for JES and these guys were so professional, very knowledgeable and kind. Josue Mejia and Jose Estrada know their work and didn't hesitate to answer questions that you may have. Keep people like them on your team and we need more like them.

Teresa Adams

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Jason came to our home was on time , very informative and explained to us clearly and concisely what we needed to do. He was not an…

Jason came to our home was on time , very informative and explained to us clearly and concisely what we needed to do. He was not an alarmist and was very reassuring

Arabella Brockett

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Chris Phillips was excellent! Very knowledgeable techically and easy to work with. Highly recommended. Thank you, Kevin

Chris Phillips was excellent! Very knowledgeable techically and easy to work with. Highly recommended. Thank you, Kevin

Kevin Durand

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Excellent and knowledgeable… JES is the way to go!

Excellent and knowledgeable… JES is the way to go!

omar brown

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Debra Roberts

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Great company! Customer service is top tier and they are very responsive.

Great company! Customer service is top tier and they are very responsive.

Brianna York

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