Blacksburg VA

• 5/
• 5/
• 5/
• 5/
• 5/

I am writing to praise Jason Kunkel, a JES tech who came to work here.. he is an exemplary employee and human being.

I am writing to praise Jason Kunkel, a JES tech who came to work here.. he is an exemplary employee and human being.

Judith Hannah Weiss

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Crew to repair our foundation was Luis, Jose, Jasiel, and Eduardo ******. They all worked hard and did a great job. House looks great.

Crew to repair our foundation was Luis, Jose, Jasiel, and Eduardo ******. They all worked hard and did a great job. House looks great.

Mary J

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Damon T came up with a convincing sales pitch, and we were impressed by the thoroughness of the plan. We ended up declining one small…

Damon T came up with a convincing sales pitch, and we were impressed by the thoroughness of the plan. We ended up declining one small portion of Damon's original plan – after consultation with Tash and his team during the installation process. The company took the full price off our bill. The crew of Tash, Justin, Maurice, and Drew were highly professional in their 2-day stint at our house waterproofing the basement. Very pleased with how they answered our questions. The team had a disagreement with another part of the original sales plan, but their plan ended with a much better solution for our basement. The original plan had the bottom of our carpeted stairs to be torn up, but crew leader Tash had a much less destructive action plan. We are very impressed by the way they tunneled the drains from room to room with little or no extra destruction. The team also worked very hard both days, taking very few breaks and maximizing their time here.Our only suggestion would be for the original salesperson to have either face to face or telephone discussion with the work team leader prior to the team coming out. What is projected on paper may not always be the easiest plan to carry out. Tash made many good points that led to a better final product from our perspective.All in all, we were pleased with this company's product, from Damon's sales pitch to Tash's team's installation. Great guys all, friendly, professional, and very polite! Thanks for a great experience!

John Todd Harrison

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Excellent. J. Scott did a thorough plumbing assessment of the house. Diagnosed, addressed and resolved problem areas. Kept be apprised of…

Excellent. J. Scott did a thorough plumbing assessment of the house. Diagnosed, addressed and resolved problem areas. Kept be apprised of the issues, the resolution and the cost all along the way. Getting approval at each step. Highly recommend A1 Sewer and Drain.

ISAAC BRODERICK

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Erik Hudson, Henry Ayala, Diego Ayala and Rodolfo Mases arrive on time and performed very professional work. They were courteous and kept…

Erik Hudson, Henry Ayala, Diego Ayala and Rodolfo Mases arrive on time and performed very professional work. They were courteous and kept me informed and also answered all my questions. They left the property in the same condition as they found it. Erik seemed to lead the team and I was very impressed with him.

lynn broxton

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Andre Williams was very professional and courteous and he solved my issue in 5 minutes. Couldn't have asked for a better Field Inspector.

Andre Williams was very professional and courteous and he solved my issue in 5 minutes. Couldn't have asked for a better Field Inspector.

Bobby John

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Phillip was Awesome! Very personable and punctual, professional and a joy to work with. He was our technician last year also. Fabulous…

Phillip was Awesome! Very personable and punctual, professional and a joy to work with. He was our technician last year also. Fabulous customer service. I appreciate that he remembers the house and work that we have had done and even remembers conversations from precious visits. Your company has been fantastic in all areas with each employee I have encountered. Thank you for hiring the best and sending the best to our home. I appreciate Phillip I look forward to our inspection again next year to keep our home in the best JES condition.

Jennifer Davenport

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Michael Burrell and his team (Deron, Steven, Lamichael) did great work, on time, on budget. No more water in the basement.

Michael Burrell and his team (Deron, Steven, Lamichael) did great work, on time, on budget. No more water in the basement.

Floyd Merryman

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

I had a leaking faucet in my bathtub. The price was very reasonable. The technician explained everything and took pictures as he…

I had a leaking faucet in my bathtub. The price was very reasonable. The technician explained everything and took pictures as he completed the stages of the repair.

Frances Landry

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Ray H showed up and fixed the issue with the upmost professional service . He was very knowledgable about what happened to the drain and…

Ray H showed up and fixed the issue with the upmost professional service . He was very knowledgable about what happened to the drain and informed of us of what needed to be done to correct any future issues!! Ray was very pleasant in his demeanor even on the after hours call ! If any future Plumbing assistance is needed: Ray will be the man and A1 is lucky to have such a hard worker onboard..

DK Stephens

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Michael, Dean and Lloyd were very professional. On time and kept me informed throughout the process.

Michael, Dean and Lloyd were very professional. On time and kept me informed throughout the process.

Ed MAZZANTI

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

We think Max was terrific! He explained everything very well, made sure we were comfortable with everything, before jumping into what the…

We think Max was terrific! He explained everything very well, made sure we were comfortable with everything, before jumping into what the job would cost. Explaining the cost benefit was very enlightening. We couldn't be more happy.

David P

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Extremely professional company. Followed through on every detail—told us when they would be here, what they were doing, and arrived on…

Extremely professional company. Followed through on every detail—told us when they would be here, what they were doing, and arrived on time. Andrew who did the work was courteous and walked us through what he would be doing. There were no surprises! Recommend this company for any concrete pool deck work.

mike spencer

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Taylor Jeffries was very helpful and professional. His assessment of our home’s needs was thorough and concise. He answered all of our…

Taylor Jeffries was very helpful and professional. His assessment of our home’s needs was thorough and concise. He answered all of our questions and made our time feel valued.

Katie Gronbach

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Tyrone W., Quandray J., and Antuan T arrived promptly and were friendly, professional, efficient, and meticulous. They left the basement…

Tyrone W., Quandray J., and Antuan T arrived promptly and were friendly, professional, efficient, and meticulous. They left the basement spotless and took the time to explain all of the equipment and make sure I was satisfied. Thanks to a great team doing top notch work!

Lawbotomy

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Andre Williams was my service technician, and he did an excellent job. Was very through and took his time to make sure I understood what he …

Andre Williams was my service technician, and he did an excellent job. Was very through and took his time to make sure I understood what he was doing every step of the way.

Shaun Field

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

I had complete Crawlspace encapsulation 2 years ago. I had 3 companies competing. I chose JES ; great employees, caring, on time, salesman…

I had complete Crawlspace encapsulation 2 years ago. I had 3 companies competing. I chose JES ; great employees, caring, on time, salesman was compromising. My service technician Joseph (Joey) Guth is the cream of the crop. Iâ  ll always ask for him until heâ  ll freezes over. They donâ  t know how lucky they are to have him. Take my word . Dave Moore

Dave Moore

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

We recently had an annual inspection with Andre Williams, and we thought he was excellent. He took the time to clearly explain things about …

We recently had an annual inspection with Andre Williams, and we thought he was excellent. He took the time to clearly explain things about our waterproofing system, and also provided us a quote for potential additional work. He was friendly and professional!

Michelle Jones

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Mike worked on his usual day off because it was the only weekday we were available. He replaced the pipes under our sink from cast iron to…

Mike worked on his usual day off because it was the only weekday we were available. He replaced the pipes under our sink from cast iron to PVC and installed a new sink for us. He worked quickly and was very knowledgeable when we asked him questions.

Allison Rice

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

We called JES on a Thursday to come check out some hairline cracks we’d noticed in our foundation, just to be on the safe side. They called …

We called JES on a Thursday to come check out some hairline cracks we’d noticed in our foundation, just to be on the safe side. They called us back immediately and had a tech at our home the very next morning! Jeff Tyree was absolutely incredible! He inspected the house thoroughly, was honest, very professional and explained everything to us in a manner we could understand. While we ultimately didn’t have foundation issues, he helped us uncover a different plumbing related issue we did not know existed, which ultimately saved us thousands of dollars! We are so impressed with the honesty, integrity and thoroughness of this company, JES will certainly be our go to for future foundation and related issues. We highly recommend and will refer others to JES!

Jennifer Armentrout

View Review

See full review