Mechanicsville VA

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I recently had Celeste Curlee from JES out to my home in Frederick County, MD for an inspection related to a foundation and concrete repair …

I recently had Celeste Curlee from JES out to my home in Frederick County, MD for an inspection related to a foundation and concrete repair project, and I couldn’t be more impressed with the experience. Celeste was professional, knowledgeable, and incredibly thorough from start to finish. She took the time to carefully survey the property, explain what she was seeing, and walk me through the underlying issues in a way that was clear and easy to understand—no jargon, no pressure, just honest expertise. What stood out most was her attention to detail and her willingness to answer every question I had. She made sure I fully understood both the condition of my foundation and the recommended solutions, including why they mattered long-term. It’s rare to find someone who combines technical knowledge with such strong communication skills. If you’re in the Frederick County area and need an evaluation for foundation or concrete work, I highly recommend asking for Celeste. She made what could have been a stressful process feel straightforward and manageable.

Tony Johnson

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Andre Williams from JES did a long-overdue and much needed inspection of my crawlspace upgrade done by JES. My crawlspace entrance is not…

Andre Williams from JES did a long-overdue and much needed inspection of my crawlspace upgrade done by JES. My crawlspace entrance is not very big and can be challenging. I do not feel comfortable attempting to crawl down there! He made sure that the sump pumps and air-handler were all plugged-in and operating—replacing the back-up battery, which was dead. He is extremely knowledgeable, personable, and efficient—I am so grateful to know that everything is working smoothly.

Regina Bullock

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Santos and his crew Corey, Lucas, Bernard, And Jesse are very hard workers. We had great communication and they are very respectful. There…

Santos and his crew Corey, Lucas, Bernard, And Jesse are very hard workers. We had great communication and they are very respectful. There was a lot of hand digging throughout the project through heavy clay and they knocked it out relentlessly.

Richard Shoup

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Blake Snidow came out and did an inspection, great guy, honest inspection, we appreciate his time.

Blake Snidow came out and did an inspection, great guy, honest inspection, we appreciate his time.

Randy Presley

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We are long term clients of JES – Ashland. Recently, we met Zach during our annual check up. He was refreshingly comprehensive in his…

We are long term clients of JES – Ashland. Recently, we met Zach during our annual check up. He was refreshingly comprehensive in his explanation on the condition of our crawl space. In a 90 year old home, things do continue to change and he recommended we adjust the current jack system to stabilize it with some alterations which would adjust and reinforce the aged construction. Additionally we upgraded the dehumidification system. Zach was knowledgeable and efficient. We also would like to commend his supervisor, “J.B.” , who helped coordinate the job and the installation crew. The workers were polite and efficient. We are very pleased with the results. I still don’t know how they could negotiate working in a VERY low crawl space! Thanks expediting the installation by moving the date for us when the permit arrived earlier than expected. Everyone we interacted with made us glad we stayed with JES. You make us feel like “family”.

Marianne Rollings

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Was able to come in address and fix the problem in under 30 mins. Only complaint is that he didn’t cover his shoes and did put anything…

Was able to come in address and fix the problem in under 30 mins. Only complaint is that he didn’t cover his shoes and did put anything down to walk on so there was dirt all over when he left.

Jayme Blint

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Outstanding

Outstanding

Donald Martin

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Not complete yet, but everything checks out great so far.

Not complete yet, but everything checks out great so far.

Terry O

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JES did a great job fixing our front porch. It had begun to settle and sloped towards the house, which allowed water to leak into our…

JES did a great job fixing our front porch. It had begun to settle and sloped towards the house, which allowed water to leak into our basement during heavy rains. JES lifted the front porch and adjoining sidewalk and filled in some significant voids with the poly foam. They finished it off with some nice sanded caulk that looks much better than what was there before. Time will tell if the problem has been fixed. Will update the review after the next storm to see if the basement stays dry. All the employees from JES were friendly and professional, communicated well what to expect, and cleaned up after themselves. Working with this company has been a great experience. A note to potential customers: there is a $1600 job minimum for them to come out. Our original problem probably would have been less than that, but they inspected the sidewalk and foundation to see what spots needed improvement that they could add to the job to get us up to the minimum amount. I called another company that does similar work and they had a similar job minimum amount. We feel this was money well spent to solve our leaking basement problem, and we would have had to spend a similar amount with another company anyway.

Valerie Kinkead

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JES Foundation Repair came out to address ground water issue in my basement. Victor, Deaunte and Jose were very professional and through…

JES Foundation Repair came out to address ground water issue in my basement. Victor, Deaunte and Jose were very professional and through with the work. After completion, they showed me the work and explained everything to me. He told me that I shouldn't have any more issues with the water coming in.

tajuana brown

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We met with John K. today for our free estimate regarding our sloping floors. John was extremely thorough, performing an estimate inside…

We met with John K. today for our free estimate regarding our sloping floors. John was extremely thorough, performing an estimate inside our home and on the outside, taking numerous measurements and collecting data. He was incredibly knowledgeable and took the time to educate us on our options without any high-pressure sales tactics. It was refreshing to work with a professional who genuinely cares about helping the customer make an informed decision. Thank you John!

Kali A

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Great follow up – the first lift didn't achieve the results I wanted. So Megan from JES contacted me and she had her staff perform a second …

Great follow up – the first lift didn't achieve the results I wanted. So Megan from JES contacted me and she had her staff perform a second lift. No more water pooling on our patio. She did a great job setting expectations and help get me the results I wanted.

Dhammika deSilva

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Our inspector, Joey was very thorough in his review of our foundation. He took the time to explain in detail the options that would work…

Our inspector, Joey was very thorough in his review of our foundation. He took the time to explain in detail the options that would work for our situation and helped us put together a plan that would address our needs and our budget. Highly recommended.

trey zinsser

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The whole experience was excellent. From beginning to end. Very professional, knowledgeable, and took time to explain the process! Highly…

The whole experience was excellent. From beginning to end. Very professional, knowledgeable, and took time to explain the process! Highly recommend!

Sherry Conklin

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Fantastic job from start to finish. Brandon was very helpful in scoping the work required. Brandon and Roosevelt did an amazing job shoring …

Fantastic job from start to finish. Brandon was very helpful in scoping the work required. Brandon and Roosevelt did an amazing job shoring up our house working in the very tight confines of our crawlspace. Provided regular information on progress and completed the work on time. We could not be happier with the products, warranty, quality of work, constant communication and professionalism of the team.

David Ridlon

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Field inspector Shannon Martin did a fantastic job doing inspection on foundation wall and going over our options with prices.

Field inspector Shannon Martin did a fantastic job doing inspection on foundation wall and going over our options with prices.

Michael Cooper

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Shannon Martin was incredibly professional, knowledgeable and pleasant to work with. We have full confidence in the quality of work that…

Shannon Martin was incredibly professional, knowledgeable and pleasant to work with. We have full confidence in the quality of work that will be done. We will be recommending JES services to our new homeowners and neighbors alike. A very happy customer.

Melanie Chatterton

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Antione,Gerald,Troy was an awesome team. They did an amazing job and answered any and every question I had about the process. Very…

Antione,Gerald,Troy was an awesome team. They did an amazing job and answered any and every question I had about the process. Very appreciative of this team and would recommend them to anyone looking to waterproof their home.

Kay Jackson

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Our house was starting to make noises and I noticed drywall cracks. At first I assumed this was from my dinosaur footed stomping children…

Our house was starting to make noises and I noticed drywall cracks. At first I assumed this was from my dinosaur footed stomping children but these symptoms kept getting worse and so I decided it was time to start researching options. After a few google searches and reviews I reached out to JES and a few competitors. Mike Mele came out and sat with me and I explained to him what we were experiencing. He walked me around the house and showed me what was happening and where. He tested with a laser level and proved that the back side of our house was sinking and then we went into the crawl space. Mike inspected all of the support beams and showed me exactly where there was separation from the beams and how it was affecting the house. I was given a presentation of what JES could and would do. Mike explained to me that their system does not guarantee the house being level, but that the house would not sink any further. Price was fair compared to competitors, and after being offered a 3 year maintenance plan, I requested adding the 5 year maintenance plan instead. JES said they would contact me every 6 months to slowly adjust the jack beams as needed. Deposit paid, contract signed. Permitting took around a month or so. I have nothing nice to say about the county I live in. They are slow and as they are government entities, inherently and completely inept. I was put on the schedule after a few follow up emails between JES and myself. Install was hopefully a 2 day period, IF, the county finished inspections. Day 1 of install, our installer, foreman Abdul Kargbo came out and got to work. He was ready by the afternoon with intentions of the inspector coming the next day to confirm the footer digs were correct. Next day, a Friday the inspector never came, even though he was scheduled, and the crew sat all day and did nothing all day waiting for him to come. Tuesday, the inspector finally came, albeit late, and approved the footers and Tuesday Abdul and Roman came back to do the work. They worked well into the evening to finish the job. Abdul requested a review and I told him that once the final inspection was approved, I would give one. I IMMEDIATELY noticed a difference in the way the floors felt and sounded. Items that were prone to shaking in cabinets were no longer making noise. Floor creaks that were annoying, but that we had gotten used to were gone. The house felt far more sturdy. My kids incessant stomping no longer shook pictures on the wall. The next day I called Mike back to let him know how everything went and that I was happy. I asked him about the final inspection timeline. Mike asked for a review and I told him the same thing I told Abdul. Once final was approved I would do so. Here begins frustrations for us. I don't hold JES entirely responsible for this however because the county staffed with government workers, I think JES could have been more aggressive on our behalf with the county. I understand JES has a delicate relationship with the counties and have to balance customer expectations with the ability to continue to operate at the behest of the counties they operate within. The county claimed they didn't have an engineering letter. These are basically liability transfers that keep the county inspectors from putting their necks on the line, but still enable to to collect the money. Within the packet that was posted to my door were all the engineering packet that showed the math, plans and a letter with a certification stamp. We had to go back and forth with JES and the county ourselves to get this moving faster. I do not believe the county didn't have this letter, or at bare minimum have enough to approve the project. I do know the county is inept. County approved the project in spite of them saying they didn't have plans. Which were included in the packet taped to my door. Due to my disgust with government, JES still gets a 5 star, regardless of the frustrations we had to deal with. Thanks Mike, Abdul and all the JES crew. It was great working with you. See you in 6 months for the check up!

Justin Heflin

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Very professional. Explained everything he did and answered questions. Couldn’t expect any better!

Very professional. Explained everything he did and answered questions. Couldn’t expect any better!

Janice Bain

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