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Faulty sump pump in basement

Basement Sump Pump Issues

Basement sump pump issues can lead to water problems which are a mess to clean up and can damage your home.

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Faulty sump pump in basement

So, your sump pump’s not working? To keep your basement dry and healthy, it’s important to have a working basement sump pump. A broken basement sump pump can lead to basement water problems, which are a mess to clean up and can damage your home.

Basement sump pump issues can take many forms. Maybe your sump pump isn’t pumping out water as well as it used to. Maybe the sump pump alarm keeps going off, but when you look at it, nothing seems to be wrong. Maybe your sump pump seems to be working when there isn’t any water for it to pump out of your basement. Regardless of the problem, it’s important you fix it to get your basement back on track.

Basement Sump Pump Systems for Virginia, Maryland, DC

Learn More About The Importance of Optimally Performing Sump Pump Systems

Do These Sump Pumps Look Familiar?


What Do I Need to Do First?

Your basement sump pump not working can create a big problem. Don’t be tricked into buying a cheaper model at the hardware store and think that it will keep your basement dry. If you don’t have the right sump pump for your basement, you’ll continue to have water problems and a sump pump that doesn’t work.

“If you don’t have the right sump pump for your basement, you’ll continue to have water problems.”

Give us a call, 757-301-4820 , to request your free inspection and learn about some basement sump pump solutions. One of our basement waterproofing experts will also inspect your basement for other problems that may have been caused by a sump pump not working.

Do You See These Issues in Your Sump Pump?

Although sump pump issues can take many forms, they often share many similarities. Take a look at these sump pump images to see whether yours looks like one of them. If it does, you might need help fixing it.

Sump pump fixes start with making sure you choose the right sump pump. When you first go to pick out your basement’s sump pump, keep these things in mind so you can choose the right sump pump for your needs.  

Don’t Opt for Just the Cheapest Option 

Too many homeowners go to the hardware store and choose whichever option is the cheapest without stopping to consider whether the cheapest option could actually be one of the most low-quality options. It’s important that when you’re trying to choose a basement sump pump, you keep in mind the quality of the product as well as the price.

Of course, price should be an important part of your decision. Different people have different budgets, and even someone with a very low budget should be able to get a high-quality sump pump. However, if all you’re looking at is the price, you’ll almost certainly end up with a sump pump that doesn’t actually help and doesn’t make it easier to keep your basement water-free.

Determine What Works for Your Basement 

What things work for your basement specifically? This is a hard question to answer by yourself; chances are, as a homeowner, you may not always know what works for your basement. More than likely, if you even have a sump pump, you chose whichever sump pump someone else recommended for you.

Many homeowners have this problem. Unfortunately, too many homeowners have started to delegate the basement process to experts without even asking questions. Although it’s good to invite an expert into your home to help you with basement problems you don’t know much about, it’s not good to just accept everything they say without double-checking.  

Educate Yourself Before You Make a Choice 

Learning more about how basement waterproofing works could be very beneficial when you’re trying to understand sump pumps. It’s astonishingly common to find a homeowner — often even a homeowner with a sump pump — who has really no idea what a sump pump is or how it benefits the basement, just that it needs to be there.

Before you make your choice, take the time to educate yourself. At home, you can look up some articles and videos that can explain the importance of sump pumps. If you’re at the end of an inspection from a JES expert, you can ask your questions directly. These questions might be more specific to your home or more general to sump pumps as a whole. 

Contact an Expert to Learn More About Sump Pump Options 

There are many ways to install a sump pump — you have to pay attention to the installation location, the size of the sump pump you choose, the way it’s connected to your sewer system or the outside, the power of the motor, whether or not it has an alarm, and much more. That’s exactly why you need an expert, who can give you all this information firsthand.

Your sump pump options may seem almost unlimited, which can be a scary thing to encounter when you don’t know much about sump pumps. Work with a JES basement waterproofing expert, who has a lot of training regarding sump pumps and other basement waterproofing tools, so you can learn more about your options and feel truly educated.

With so many sump pump issues out there, why should you fix your basement sump pump in the first place? There are plenty of reasons that fixing your basement sump pump can be a great decision, whether or not you have a problem right now.

Prevention Is Better Than a Fix 

The biggest reason to make sure your basement sump pump is working properly is that prevention is always going to be better than fixing something far down the line. This is why people wear seatbelts and helmets — preventing damage in the first place will always be better than scrambling to fix the damage after it occurs.

Not only is prevention better than a fix, but it’s also usually cheaper. Even a very high-end sump pump, which you may or may not need depending on your individualized basement issues, can be less expensive than the expense of cleaning out your basement once you’ve had a flooded basement or some other sump pump-related concern.

Basement Flooding Can Cause Huge Amounts of Damage 

It’s a bad idea to underestimate how much damage basement flooding can truly cause. Unfortunately, many people figure basement flooding won’t do much damage, especially if they don’t really store much in their basement. It’s common for people to ignore basement flooding and the potential damage it can cause because they figure it won’t be that bad even if it does happen to them.

Remember, basement flooding can cause absolutely awe-inspiring amounts of damage. Water in your foundation is never a good thing; if standing water backs up too much, it can even cause cracks in your foundation from the inside, which are much more difficult to fix. Remember that basement flooding is a huge deal and you should avoid it.

A Non-Working Sump Pump Can Cause Flooding 

Aside from these important reasons, you might want to know something even more important: If your sump pump stops working properly, that can actually cause flooding rather than avoid flooding. The sump pump system uses a complicated method of drawing out water and filtering it out of the basement. If any of this process messes up, it’s possible for you to end up with more flooding.

Backing up of the sump pump is absolutely a concern if you’ve never invested time or money into your sump pump system. Would you rather invest a little bit into your system, or would you rather deal with the fallout when your sump pump inevitably has an issue and may even start to pump water back into the basement?

Malfunctioning Sump Pumps Can Reduce Your Home’s Value 

If you don’t foresee selling your home anytime soon, this may not seem like an important point, but it definitely is. You don’t want to maintain something in your home that will reduce its value, whether that’s over a short or long period of time.

The process to add to your home’s value is usually very complicated, and it’s rarely an easy one. However, adding a sump pump in your basement, especially if you’re at high risk for a basement flood, is relatively easy, all things considered. Installing a sump pump should be an extremely important part of your home improvement.

In this day of DIYs, it’s only natural to wonder whether you may be able to fix your basement sump pump for yourself. However, trying to fix a basement sump pump on your own can cause significant issues.

Plenty of Places for Something to Go Wrong 

The first thing that should dissuade you from trying to fix your basement sump pump is the fact that there are so many places for something to go wrong here. Sump pumps are very complex machines, and if you don’t take that complexity into play, you may end up making one small move and suddenly being in a situation you have no idea how to get out of.

This is exactly why so many people call a JES expert instead of doing it themselves. If you already have a sump pump, don’t waste time and energy trying to figure out how you can fix it. Just contact a JES expert, who will be able to give you a full idea of your options.

The Possibility of Breaking the Pump Even Further 

Because there are so many places for things to go wrong, it’s only natural that there would be the possibility that you would break the pump further. If you choose to DIY a fix for your broken sump pump, you run the risk of turning a minor issue into something that renders the sump pump unusable. Obviously, that’s undesirable.

If you’re currently dealing with a broken sump pump, even if the break isn’t very serious, it’s a good idea to just call in a JES basement waterproofing expert. If you try to fix it, even if the fix seems like it should be relatively easy, it’s likely to end up causing more problems than it solves.

Incorrectly Assuming You Fixed the Problem 

This is an especially dangerous problem not many people properly note. It’s easy to assume you fixed the problem, especially if the problem isn’t very obvious. Maybe you partially fixed the problem — the sump pump that wasn’t working now is working slowly — but it was enough of a fix that you didn’t realize it.

The reason this problem is especially dangerous is that when you assume you fixed the problem, you’re much less likely to seek professional help with it. In turn, it’s likely to keep getting worse again over time, likely too slow for you to notice, until it finally turns on you when you need your sump pump next. Avoiding a disaster requires that you trust an expert to fix the problem for good.

Every Basement Is Unique  

It’s important to remember that every basement has a unique set of challenges and a unique set of tools you’ll need to fix those challenges. However, as a DIYer, it’s very likely that you don’t really know how to understand more about the challenges or the tools you need to fix them. Instead, you’re mostly making semi-educated guesses.

Wouldn’t you rather put your basement in the hands of someone who has years of experience with these types of issues? It’s best to rely on the knowledge of a JES expert. With the knowledge available from a JES expert who can do an inspection of your home, it’s much easier to make sure you have the right solution.

Fix Your Basement Properly with a JES Expert

Regardless of the problem you’re experiencing, it’s important to note that you can only fix your basement properly when you have an expert’s opinion. When you get your opinions from a JES basement waterproofing expert instead of a few videos you saw and articles you read online, you’ll be more likely to get something that’s truthful and genuine. Fixing your basement properly should be your top priority. JES makes it easy for you to get a high-quality basement sump pump fix, with a free inspection available to anyone who thinks they might have a problem.

Basement Sump Pump Solutions

If we find that you need a new basement sump pump we may recommend SafeDri Sump Pump, SafeDri Super Sump Pump, SafeDri Triple Sump Pump or SafeDri Battery Backup System as a part of the solution.

These products aren’t always the solution to your wet basement, so it’s important to get the advice of an expert. Our certified professional basement waterproofing consultants will work with you, every step of the way, to design the best basement waterproofing solution for your home.


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8361 Town Center Ct
Nottingham, MD 21236


311 Central Rd.
Suite 2-02
Fredericksburg, VA 22401

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2569 Quality Ct
Virginia Beach, VA 23454

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7940 Gainsford Ct.
Bristow, VA 20136


309 Quarles Rd
Ashland, VA 23005

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2033 Cook Dr.
Salem, VA 24153

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456 Old Courthouse Rd
Appomattox, VA 24522


45 W Boscawen St,
Winchester, VA 22601