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Krissy

November 2, 2022

4 star due to scheduling issues I had and having to call to get the work completed. Joe Crossfield/David Gaskins/Larry and crew were great. Joe was the sales guy that came out to quote us for the work. He was very polite and was honest about what needed to be done. He didn’t upsell us on any add ons and helped us save a little bit of money by offering alternatives for the encapsulation project. Larry and crew: they came and did the work and did a great job. Cleaned up after themselves and completed the work. Not sure if it was the day or the overwhelming work the crew had, but I felt like I was rushed when I asked questions and felt like an inconvenience when I did asked questions. So I didn’t appreciate that. David Gaskins: was polite and explained how to clean the dehumidifier and all that. Explained what the RH% should be in the crawlspace and showed me how to work the dehumidifier. I originally called because I wanted my encapsulated crawlspace to be at 40% RH but it wasn’t getting there. He explained to me that it is possible for the machine to get down that low but explained the issue that I may have with my foundation and wood beam. He was very honest and did not rush me when I was asking the questions. Cons: -After paying the deposit, I had to give the office a call to schedule my appointment. I would think that they would call me to schedule and get it on the books, but that did not happen. -the scheduler scheduled the encapsulation, but not the electricians subcontractor. You would think that they should schedule the electrician first before the work so that the work is totally complete once the crew comes. I ended up calling the office, getting the phone number to the electricians, and calling the electricians myself to get something scheduled since the office could only email the subcontractor to be put on the books.

JES Service Map

Service Areas

BALTIMORE

1250 Reames Rd
Middle River, MD 21220

RICHMOND

2410 Southland Dr
Chester, VA 23831

HAMPTON ROADS & NE NC

2569 Quality Ct
Virginia Beach, VA 23454

NORTHERN VA & DC

7940 Gainsford Ct.
Bristow, VA 20136

SOUTHWEST VIRGINIA/ROANOKE

2033 Cook Dr.
Salem, VA 24153

WESTERN VIRGINIA

456 Old Courthouse Rd
Appomattox, VA 24522

WINCHESTER

45 W Boscawen St,
Winchester, VA 22601