Susan Lilly

May 6, 2022

Mr. James Kennedy is a stellar ambassador for JES. My husband and I had requested repair of the concrete subflooring of our condo upon discovery of numerous cracks and “supposed” unevenness when our carpet was removed to replace it with LVP. As soon as Mr. Kennedy saw the floor he informed us that the scope of our project was not one of the services offered by JES. Despite knowing that there would be no financial gain, he proceeded to help us as best as he could. He could see that our floor installers had left us with an exposed concrete floor and furniture askew everywhere in our tiny condo (making it difficult for me to maneuver my power wheelchair) so he inspected, took readings to assess the damage and offered his expert opinion on our options. The thoroughness of his measurements with his laser level and moisture reader gave us confidence in the accuracy of his data. My husband and I are very impressed with Mr. Kennedy‘s professionalism, knowledge and especially with his integrity of putting customer service and honesty over profit. We are the proud parents of 5 adult children, all of whom are homeowners; because of our experience with Mr. Kennedy, we will certainly recommend the services of JES to them if they should ever need work done in the future.