John Todd Harrison

June 21, 2017

Damon T came up with a convincing sales pitch, and we were impressed by the thoroughness of the plan. We ended up declining one small portion of Damon's original plan - after consultation with Tash and his team during the installation process. The company took the full price off our bill. The crew of Tash, Justin, Maurice, and Drew were highly professional in their 2-day stint at our house waterproofing the basement. Very pleased with how they answered our questions. The team had a disagreement with another part of the original sales plan, but their plan ended with a much better solution for our basement. The original plan had the bottom of our carpeted stairs to be torn up, but crew leader Tash had a much less destructive action plan. We are very impressed by the way they tunneled the drains from room to room with little or no extra destruction. The team also worked very hard both days, taking very few breaks and maximizing their time here. Our only suggestion would be for the original salesperson to have either face to face or telephone discussion with the work team leader prior to the team coming out. What is projected on paper may not always be the easiest plan to carry out. Tash made many good points that led to a better final product from our perspective. All in all, we were pleased with this company's product, from Damon's sales pitch to Tash's team's installation. Great guys all, friendly, professional, and very polite! Thanks for a great experience!