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Pat Dillard

April 24, 2018

I am a very satisfied customer of JES. I contacted the company regarding concerns my husband I had concerning a few cracks in my wallboard, tape pulling away and spongy floors. My initial contact was with Kyle Clayton, Contractor Representative, we talked at length about what was needed to correct our concerns. He went under my home, took photos and shot level lines and I was told the house had a small amount of settlement that was causing my problems and to fix the spongy floors, I was told what was needed and explained how all would work. I agreed to the work, an appointment was set up that day as to when the work would start. I received an e-mail from the company telling me of the person that would be following my job and she would be my contact person for any questions and or complaints. I am happy to say I never had to contact her. I received a phone call reminder as to when the crew would show up to do the repairs and the crew called me that day that they were on their way and would arrive at the time agreed upon. I had 4 steel beams put in with 7 large steel jacks for support. The cracks are repaired to the point that when the wall patch work is done, it will stay repaired and I no longer have spongy floors. The floors are solid and strong feeling. So much better! I would like to thank JES and their crew that did the work under my home. They had a hard job and did it in a friendly, courteous, professional manner. Any question I had was answered on the spot and the Supervisor came to the job every day to be sure everything was being done to my satisfaction and to also answer any questions I had. I would like to thank the Field Superintendent Everado Copado and the crew, Roberto, Fausto and Carmilo for your hard work and leaving my home in better shape than before you arrived. Everything was left clean and tidy and I appreciate your help! Thank you!

JES Service Map

Service Areas

BALTIMORE

1250 Reames Rd
Middle River, MD 21220

CENTRAL VIRGINIA

2410 Southland Dr
Chester, VA 23831

HAMPTON ROADS & NE NC

2569 Quality Ct
Virginia Beach, VA 23454

NORTHERN VA & DC

8122 Bethlehem Rd
Manassas, VA 20109

SOUTHWEST VIRGINIA/ROANOKE

2033 Cook Dr.
Salem, VA 24153

WESTERN VIRGINIA

456 Old Courthouse Rd
Appomattox, VA 24522