Frequently Asked Questions

Answer: We're experts at helping people with their basement waterproofing issues. However it would be a disservice to you to give you a recommendation about your problem without seeing it first.

 

The best way to find out what's going on is to have an expert inspect your basement. A thorough inspection will determine if you have a waterproofing problem, where the problem originates and the best solution for your home.

Answer: Without seeing the problem any "advice" we could offer would be nothing more than a guess. And you deserve better than that!

 

Our inspectors are experts on foundation repair, crawl space repair and moisture management, and basement waterproofing. In order to receive the best advice on how to solve your home's problem, it's a good idea to have one of our experts take a look.

Answer: The inspection is free!

Answer: It depends on the type and severity of the issue. Because we have not seen your home, we cannot give you an accurate solution or estimate. The best way to receive an estimated cost is to have an inspector take a look at your home.

Answer: Absolutely not! Your information is confidential and will not be sold.

Answer: Depending on the type and severity of your home's problem, the appointment can take 2-3 hours. First an in-depth inspection of your home is conducted, then the inspector will review his findings with you, work with you to design the best solution for your home and answer all of your questions.

 

After all, if you're going to make an educated decision about repairing your home, you need all of the information you can get. And there's no way that we can give you accurate information about your home without taking the time to perform a proper inspection.

Answer: Absolutely! We have references for every type of service we offer. We're more than happy to provide you with references. You can also view testimonials on our website.

Answer: Yes. The only reason you won't receive a proposal is if your home doesn't need repair or it's not in our scope of work.

Answer: JES was founded in 1993 by Jesse Waltz, P.E. You can learn more about us and our history by reading The JES Story.

Answer: You're getting an industry expert.

 

When you contact JES for an inspection that's exactly what you'll receive. All of our inspectors are extensively trained by our team of Professional Engineers and receive training and certification from industry experts in the Foundation Supportworks and Basement Systems networks.

 

So you can feel confident knowing that you're only receiving the best inspection. Want to know more? Read The JES Difference.

Answer: Yes, we offer financing through a reputable bank. Our inspector can discuss financing options with you at your appointment.

Answer: Our foundation repair products are from Foundation Supportworks. Our owner and president, Jesse Waltz, P.E. has played a critical role in the design of some of the Foundation Supportworks products we install.

 

Our basement waterproofing and crawl space moisture management are from Basement Systems, which specializes in basement repair and moisture mediation.

 

All of our products are tested and approved by our team of Professional Engineers before they're added to our list of solutions. So you're only receiving the best solution to your home's problem.

Answer: It's unusual for foundation cracks that have been properly repaired to re-appear. The best course of action is to give us a call at 866-370-4816, and schedule a time for one of our inspectors or engineers to come out and evaluate the situation.